No more hot towels in Biz?
#32
Join Date: Dec 2005
Location: SYD
Programs: QF Platinum (LTG), OW Emerald, Accor Platinum; Hyatt Explorist.
Posts: 2,162
Its clear On Qantas it depends on the willingness or laziness of the crew on board. Mostly the cabin managers responsibility. Although they are usually too busy schmoozing talking alcohol related topics with premium pax.
#34
Join Date: Dec 2005
Location: SYD
Programs: QF Platinum (LTG), OW Emerald, Accor Platinum; Hyatt Explorist.
Posts: 2,162
They are not hot towels; they are lukewarm(at best) dripping mostly, frayed off-cut rags. Thats if Qantas feels like handing them out on your flight....Russian roulette. Now Emirates and Qatar for example, hand out face flannel quality towels in comparison.
Last edited by Cedar Jet; Nov 5, 2018 at 2:42 am
#35
FlyerTalk Evangelist
Join Date: Feb 2005
Location: RSE
Programs: AA Exp|VA Platinum
Posts: 15,481
No hot towels SYD-DFW and one hot towel just before landing SFO-SYD. The service on the SFO-SYD flight was pretty ordinary all round. Being woken up three hours out of SYD to have breakfast "then you can go back to sleep" . I remember why I stopped flying QF.
#36
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Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
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Certainly there have been reports the the FA heading home out of SFO can often be rather 'tired' from their layover with a corresponding drop in service levels.
#37
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Original Poster
Join Date: Apr 2002
Location: SYD
Programs: QF WP/LTG | UA P
Posts: 13,518
#38
Join Date: May 2002
Location: Newcastle, Australia.
Programs: QF Plat+ LTG/ OW Emerald, VA Plat, NZ Gold, HH Diamond, Hyatt Whatsit. Taxation is theft.
Posts: 2,636
1 on QF Premium whY
1 on QF J
1 on AA J
The AA flight was, bizarrely, the best in terms of service & food...
The QF Premium came second. SAD!
#39
FlyerTalk Evangelist
Join Date: Feb 2005
Location: RSE
Programs: AA Exp|VA Platinum
Posts: 15,481
Originally Posted by serfty
Certainly there have been reports the the FA heading home out of SFO can often be rather 'tired' from their layover with a corresponding drop in service levels.
AA has been my go to since they started flying to SYD. They've got a great seat with wifi, and while the food may not be blessed by a ponytail it's filling and tasty enough. The A380 crews are usually better on QF than the ageing 747 crews, but the QF hard product is about ten years out of date now.
#40
Join Date: Nov 2017
Location: New Zealand (when I'm home!)
Programs: Air NZ Elite
Posts: 1,218
Prior to flying Qantas home from LAX I had flown Air NZ and VA exclusively and had excellent service. They all leave at the same times. Why are the Qantas crew so shattered compared to the other carriers? Do they have a shorter layover?