Qantas flight attendant calls woman Miss instead of Dr. (PhD)
#31
Join Date: Feb 2009
Location: Cairns, Australia
Posts: 924
Where do you get the should from?
If that is indeed QF customer service training and being misapplied then fair enough. Can you validate such?
Otherwise, some may favour the formality of a title and others rather a simple christian name (I happen to be in the latter camp).
FWIW I just looked at a couple of boarding passes from some recent QF flights: on one, Ms Platy title was printed and on the other it was not.
And the question remains of why the passenger refers to a ticket rather than a boarding pass.
Those with a attachment to their title might be better off on VA rather than QF since the booking system accommodates twice as many options!
Neither QF nor VA booking system would enable a government minister or the PM to enjoy the correct salutation ("Minister" or "PM") with the risk of great offence to their right honorablenesses. Similarly a priest would be left potentially verbally defrocked at having no opportunity to add a father or padre! A Lord would have to slob it in titular homogeneity with lessor folk on both airlines.
Now a cobber with a knighthood would be in a very difficult position - the title "sir" can be added to a VA booking but not one on QF, but even once added then the surname doesn't; apply - rather the christian name. Ooops!
And if travelling on AA the original passenger would be right up the creek since the AA booking system doesn't appear to include the option of the DR salutation at all.
For that matter, the QF FF system doesn't seem to enable a self serve change in title, so a good thing I never finished my own PhD to find that I was forever cast as plain old Mr with the airline therefore discriminating against my superior academic status.
IMHO...just call me by my christian name - the implied lesser class and lower status of crew is implicitly demeaning and having to use a title and surname while serving you when their own titles aren't even included on their name badges is oh so upper class Tory twit nonsense...
FWIW I tend to enjoy flights more if there is a relaxed (yet professional) approach from the cabin crew (often far more important than the hard and soft product when the airline products are so similar these days - the crew have the capacity to make the flight): over formality is tiresome. But hey, others may prefer that - that's fine...but it is essentially a derivative of status and / or ego!
Last edited by Platy; Sep 7, 2018 at 9:36 pm
#32
Join Date: Feb 2009
Location: Cairns, Australia
Posts: 924
#33
Join Date: Oct 2016
Programs: Krisflyer
Posts: 588
It could be sexism, but it's a bit daft of her to assume that a man would be treated differently. My experience is that when I've booked as Dr it is seldom reflected in what the cabin crew call me. Doesn't bother me, I am more interested in a regular refill of my drink than whether they note my academic qualifications.
As for the "real" doctor debate, my experience is that Qantas request "medical practitioners" in an emergency, presumably because of the ambiguity of the term "doctor".
As for the "real" doctor debate, my experience is that Qantas request "medical practitioners" in an emergency, presumably because of the ambiguity of the term "doctor".
#34
Join Date: Feb 2017
Location: London
Programs: BAEC Gold, Marriott LT Platinum
Posts: 2,334
Being a Dr myself, I don't have to call another Dr. 'Dr. XYZ how are you' etc (when I am Germany).
The problem is - I really don't care if someone calls me Dr. or not (I don't have it even in my corporate email).
And I live in the UK anyway
Austria is very serious on these titles though - like the call many who hold a Master 'Herr Magister xyz....'
The problem is - I really don't care if someone calls me Dr. or not (I don't have it even in my corporate email).
And I live in the UK anyway
Austria is very serious on these titles though - like the call many who hold a Master 'Herr Magister xyz....'
#36
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
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Meanwhile, onboard QF8: "Ladies and gentlemen, we have a medical emergency. Do we have any doctors on board?".
#37
FlyerTalk Evangelist
Join Date: Apr 2002
Location: SYD
Programs: QF WP/LTG | UA P
Posts: 13,530
At this point, everyone is wide awake and expecting a diversion to (somewhere). It seems rare that the crew announce something like “everything is now OK and we are proceeding as planned.
#38
Suspended
Join Date: Jan 2005
Posts: 1,229
So, how should a FA adress a Prof. Dr. Dr. h.c Name Commandeur de L’ Ordre des Art et des Lettres? @:-)
Most don’t even use their titles on professional / scientific publications as it should be clear you have obtained your degrees at some point.
looking at her website...
She’s holding Psychology degree and probably should have herself checked by a colleague for being a bit meshuggeneh...
love it when people write in 3rd Person about themselves and being exaggerated about their private activities lol
Most don’t even use their titles on professional / scientific publications as it should be clear you have obtained your degrees at some point.
looking at her website...
She’s holding Psychology degree and probably should have herself checked by a colleague for being a bit meshuggeneh...
love it when people write in 3rd Person about themselves and being exaggerated about their private activities lol
Last edited by SwissCircle; Sep 9, 2018 at 3:30 am
#41
Join Date: Jul 2015
Programs: UA Plat
Posts: 154
And when was the last time you saw the option of using "Ms." on any airline's interface anywhere in the world?
#42
Join Date: Feb 2009
Location: Cairns, Australia
Posts: 924
Yes, but only if that is QF mandated training and work instruction. You have yet to provide any evidence of such - only self appointed presumption (as ever the case on so many threads even when you are called out for being plain wrong with never an acknowledgement or apology when shown to be in error), yet still trot out the same unsubstantiated position.
In the meantime, the only rational position on the topic on hand is disbelieving humour - however expressed (absurdity, sarcasm, irony, etc).
Wake up Donnie...(reference to Donnie Darko)...there's a parallel universe you completely missed....cue INXS track...cue ineffectual adjudication...
...(meanwhile on a tennis court in NY)...
PS...a clue...most titles can't even be entered into the booking system...
In the meantime, the only rational position on the topic on hand is disbelieving humour - however expressed (absurdity, sarcasm, irony, etc).
Wake up Donnie...(reference to Donnie Darko)...there's a parallel universe you completely missed....cue INXS track...cue ineffectual adjudication...
...(meanwhile on a tennis court in NY)...
PS...a clue...most titles can't even be entered into the booking system...
#44
Join Date: Feb 2009
Location: Cairns, Australia
Posts: 924
...enough?!
...just looked through a pile of actual boarding passes and MS appears on:
VA
SQ
BA
EK
QF
Titles also appear on HM (for me) just that she has a two word surname which takes up the real estate so I can't verify on her tear off stub for our jaunty Twin Otter rides to Praslin and back.
For HX it doesn't appear on the boarding pass but the booking system does have a MS option in the title field.
Can't say what appears on the manifest that the crew might use, however...(the question of why the original passenger with the complaint refers to a ticket not boarding pass still not addressed or apparently worthy of comment by anyone herein).
So...seriously...ya what?!
Whatever your personal perceptions the definition of MS is absolute.
(Some folk will always find a negative or pejorative spin...welcome to the era fake news and bullying by the vocal minority and best paid lobbyists...).
#45
FlyerTalk Evangelist
Join Date: Apr 2002
Location: SYD
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On a recent BA domestic South African flight, the senior FA (or whatever you call him) addressed everyone as “Friend” - nomatter whether on the PA or or face to face.