Q WP Access to SFO Cathay Lounge
Mar 7, 2018, 6:59 pm
#1
Original Poster
Join Date: Nov 2013
Location: San Francisco (ex Sydney)
Programs: Qantas WP, United Platinum
Posts: 98
Q WP Access to SFO Cathay Lounge
Cathay now allows Q WP to access their lounge at SFO, curious if this is a recent development?
I was surprised when the check in person told me to go to the Cathay Lounge, I actually asked, "Are you sure??"
She confirmed only WP have access.
I have been refused access before, within the last year, with no one in the lounge. No explanation, but bumping me down to Air France/KLM lounge.
Feel sorry for the Q Gold guy who tried to get in right after me, but got bounced :
I was surprised when the check in person told me to go to the Cathay Lounge, I actually asked, "Are you sure??"
She confirmed only WP have access.I have been refused access before, within the last year, with no one in the lounge. No explanation, but bumping me down to Air France/KLM lounge.
Feel sorry for the Q Gold guy who tried to get in right after me, but got bounced :
Mar 7, 2018, 10:24 pm
#3
Join Date: May 2003
Programs: QF WP; VA Gold
Posts: 1,007
Cathay now allows Q WP to access their lounge at SFO, curious if this is a recent development?
I was surprised when the check in person told me to go to the Cathay Lounge, I actually asked, "Are you sure??" She confirmed only WP have access.
I have been refused access before, within the last year, with no one in the lounge. No explanation, but bumping me down to Air France/KLM lounge.
Feel sorry for the Q Gold guy who tried to get in right after me, but got bounced :
I was surprised when the check in person told me to go to the Cathay Lounge, I actually asked, "Are you sure??"
She confirmed only WP have access.I have been refused access before, within the last year, with no one in the lounge. No explanation, but bumping me down to Air France/KLM lounge.
Feel sorry for the Q Gold guy who tried to get in right after me, but got bounced :
Mar 7, 2018, 11:52 pm
#4
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 21,992
Mar 13, 2018, 11:56 pm
#5
Original Member
Join Date: May 1998
Location: Portland OR Double Emerald (QF and AA), DL PM/MM, Starwood Plat
Posts: 19,589
It's the same as BA lounges in USA not allowing OWE access for many years, citing "capacity constraint" even when the lounge is empty. CX lounge in SFO does fill up most days with CX pax so this is somewhat legitimate (similarly for SQ at SFO). I doubt that it is an actual WP benefit, sadly.
May 16, 2018, 10:10 pm
#6
Join Date: Jun 2006
Location: Sydney
Programs: QF WP, QF Lifetime Gold, SQ/*G, Velocity Rewards, IHG Rewards, Hilton Honours, Accor Le Club
Posts: 156
Currently in SFO Cathay lounge awaiting QF74.
At checkin was told to go to Cathay Lounge. On arrival, BP scanned and name ticked off on a printed list. I presume this was a list of WPs on QF74 provided by QF.
Made to feel very welcome. Arrived about 2000. Lounge very airy and bright. good selection of food & drinks.
At checkin was told to go to Cathay Lounge. On arrival, BP scanned and name ticked off on a printed list. I presume this was a list of WPs on QF74 provided by QF.
Made to feel very welcome. Arrived about 2000. Lounge very airy and bright. good selection of food & drinks.
May 17, 2018, 4:52 am
#7
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 21,992
Currently in SFO Cathay lounge awaiting QF74.
At checkin was told to go to Cathay Lounge. On arrival, BP scanned and name ticked off on a printed list. I presume this was a list of WPs on QF74 provided by QF.
Made to feel very welcome. Arrived about 2000. Lounge very airy and bright. good selection of food & drinks.
At checkin was told to go to Cathay Lounge. On arrival, BP scanned and name ticked off on a printed list. I presume this was a list of WPs on QF74 provided by QF.
Made to feel very welcome. Arrived about 2000. Lounge very airy and bright. good selection of food & drinks.
May 22, 2018, 11:05 am
#8
Join Date: Dec 2017
Location: Melbourne
Programs: QF WP (OWE)
Posts: 15
I think access really depends on when you arrive. The earlier the better obviously. I am SG but flew with AY J class (normally uses Air France lounge) but got in no worries as the lounge was empty. This is an OK CX lounge with mediocre food but Hendrick's gin so cannot complain. And showers...! Lounge in USA are BLAH so do not get your hopes up too high!
Jan 3, 2019, 9:15 pm
#9
Join Date: Jul 2018
Location: Walking from one side of the terminal to the other
Programs: OneWorld Emerald
Posts: 35
I flew QF74 last month and was also told that because of my OneWorld status I should use the CX lounge, and after granted entry and walked away from the front desk, I heard the staffer who let me in tell her coworker "Emerald"...staff was very polite and courteous, but it got REALLY crowded after about an hour
Jan 6, 2019, 10:58 pm
#10
Join Date: Nov 2011
Location: Los Angeles
Programs: Qantas Gold, Virgin Australia Platinum, Hilton Gold, Marriott Gold
Posts: 90
When I flew SFO to SYD in September on QF in J I was expecting to have to use the AF lounge, and when I asked about it at check in, the check in staff member said "don't go to the AF lounge, go to the CX lounge instead. It is much nicer." So I did, with no issues, but I guess I was getting in as a J pax not as an SG.
Jan 7, 2019, 12:09 am
#11
FlyerTalk Evangelist
Join Date: Apr 2002
Location: SYD
Programs: QF WP/LTG | UA P
Posts: 13,530
Also, was invited at QF SFO check in (November) to visit the CX lounge. The CX lounge desk person had a sheet of paper tallying QF pax by status (combining the SYD and MEL flights). There were about 20 CLs, about 16 P1s and 15 WPs. This was 2 hrs before departure.
