Filth in business class cabin
Feb 4, 2018, 8:46 pm
#1
Original Poster
Join Date: Jul 2014
Location: SYD
Programs: QF Platinum One, NZ*S, Koru, Accor Le Club Plus Platinum, BW Diamond, Marriott GOLD
Posts: 72
Filth in business class cabin
I have recently flown in business class from Melbourne to Brisbane. Do you think that the cleanliness as per photos is acceptable? I have contacted about it customer care, but they will most likely your feedback is important to us and take care, meaning nobody cares.
Feb 4, 2018, 8:49 pm
#3
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
It's not unusual. I'm not saying it's right, but it is definitely not unusual. I have also had to wipe down the tray table multiple times because it wasn't cleaned, and I often wipe down the seat back in front of me, the centre tray etc if it's dirty (I carry Aegean J hand wipes for that very purpose - I never needed to use it that way on Aegean!).
Not just on QF though. I had to change seat on SQ, had dirty seats on CX that appalled the crew, and on BA... that's a pretty regular occurrence even in F.
It's not a justification in any way, I'm just saying it happens too often, and far too often for my liking.
Not just on QF though. I had to change seat on SQ, had dirty seats on CX that appalled the crew, and on BA... that's a pretty regular occurrence even in F.
It's not a justification in any way, I'm just saying it happens too often, and far too often for my liking.
Feb 4, 2018, 9:11 pm
#4
Join Date: Sep 2004
Location: SYD
Programs: UA Premier Gold (*G), IHG Platinum & Hyatt Discoverist
Posts: 1,456
Had some cabins in pretty poor shape on QF and other airlines in the past couple of years, and had written in to Qantas who apparently let the relevant people know.
The hot towel is now dual purpose and put into service to wipe down the various seat surfaces.
The hot towel is now dual purpose and put into service to wipe down the various seat surfaces.
Feb 4, 2018, 9:17 pm
#5
Join Date: Mar 2007
Programs: QFF Gold, Flying Blue, Enrich
Posts: 5,366
My hot towel process is face, hands, then any part of the plane that others might have dirtied before I sat in my seat (armrests, trays etc). This applies to any airline I'm flying on.
Feb 5, 2018, 10:17 am
#8
Join Date: Jan 2006
Posts: 781
It's not unusual. I'm not saying it's right, but it is definitely not unusual. I have also had to wipe down the tray table multiple times because it wasn't cleaned, and I often wipe down the seat back in front of me, the centre tray etc if it's dirty (I carry Aegean J hand wipes for that very purpose - I never needed to use it that way on Aegean!).
Not just on QF though. I had to change seat on SQ, had dirty seats on CX that appalled the crew, and on BA... that's a pretty regular occurrence even in F.
It's not a justification in any way, I'm just saying it happens too often, and far too often for my liking.
Not just on QF though. I had to change seat on SQ, had dirty seats on CX that appalled the crew, and on BA... that's a pretty regular occurrence even in F.
It's not a justification in any way, I'm just saying it happens too often, and far too often for my liking.
Feb 5, 2018, 2:36 pm
#9
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
Yuck. Maybe all carriers around the world are getting worse, not just QF (I didn't use to have problems with QF very often).