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Is CVV required if I pay over the phone?

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Is CVV required if I pay over the phone?

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Old Jan 19, 2018, 5:06 pm
  #1  
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Is CVV required if I pay over the phone?

Hey!

So I'm just waiting for my new Qantas NAB credit card to arrive, I have the details of the card but not the CVV. The flight is within 7 days so I can't BPAY it and to pay online is asking for CVV. Does anybody know If I call and pay over the phone if they will ask for CVV?

Thanks
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Old Jan 19, 2018, 11:44 pm
  #2  
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Welcome to Flyertalk @jadelocke.

Please follow the redirect as we move this to the QF forum (assuming this is a QF flight).

~beckoa, co-moderator Information Desk
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Old Jan 20, 2018, 1:39 am
  #3  
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jadelocke Welcome to FT

While I have direct experience, would expect they will want a CVV
You could phone QF aand ask

Or pay by POLi direct from your bank account
https://qantas.custhelp.com/app/answ...d/8748/kw/poli
https://www.polipayments.com/
https://en.wikipedia.org/wiki/POLi_Payments
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Old Jan 20, 2018, 4:37 pm
  #4  
Hvr
 
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Originally Posted by jadelocke
Hey!

So I'm just waiting for my new Qantas NAB credit card to arrive, I have the details of the card but not the CVV. The flight is within 7 days so I can't BPAY it and to pay online is asking for CVV. Does anybody know If I call and pay over the phone if they will ask for CVV?

Thanks
Yes, they require the CVV number. It was introduced to mitigate the potential for 'card not present' fraud. Basically if you don't have the CVV number then there is a high possibility that you're not the actual card holder,
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Old Jan 20, 2018, 9:10 pm
  #5  
 
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Originally Posted by Mwenenzi
jadelocke Welcome to FT

While I have direct experience, would expect they will want a CVV
You could phone QF aand ask

Or pay by POLi direct from your bank account
https://qantas.custhelp.com/app/answ...d/8748/kw/poli
https://www.polipayments.com/
https://en.wikipedia.org/wiki/POLi_Payments
I guess that OP is not interested in POLi - OP wants to use the new card to make qualified purchase to get bonus point offer...

And the answer to OP is that he will not be able to purchase without CVV.
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Old Jan 20, 2018, 9:21 pm
  #6  
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Originally Posted by vbroucek
I guess that OP is not interested in POLi - OP wants to use the new card to make qualified purchase to get bonus point offer...
That's what I thought.
But if the (new) physical card is not in possession payment options are limited.
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