Qantas utterly hopeless at crediting JQ flight points

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Oct 30, 2018, 3:49 pm

#91

minz56

Join Date: Nov 2013

Programs: NZ

Posts: 1,554

Datapoint:
Flew two 3K flights (Intra Asia) on 23SEP18 - points credited on 30OCT18 (5 weeks)
I did not chase it.

Nov 4, 2018, 10:19 pm

#92

Revenge

Join Date: Nov 2011

Location: Los Angeles

Programs: Qantas Gold, Virgin Australia Platinum, Hilton Gold, Marriott Gold

Posts: 90

So for the last many months my JQ flights have been taking 6 to 8 weeks to credit.

However, today something amazing happened!

My last two JQ flights credited in less than a week.

Date Description
Mon 5 Nov 2018 JQ 0424 ECONOMY/ 31-OCT-2018 SYDNEY/GOLD COAST -
Sun 4 Nov 2018 JQ 0403 ECONOMY/ 29-OCT-2018 GOLD COAST/SYDNEY -

Finally a sign of improvement?

nancypants likes this.

Nov 4, 2018, 11:07 pm

#93

jswong

Join Date: Aug 2005

Location: WLG, New Zealand

Programs: UA LTG QF LTG/P1 NZ*E

Posts: 1,890

Given all the reports above I assumed I was in for a wait (or battle)

My WLG-NSN flight posted in 1 week

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Nov 4, 2018, 11:10 pm

#94

nancypants

Join Date: Oct 2015

Location: NT Australia

Programs: QF WP

Posts: 4,160

All fingers and toes crossed

i have some bookings coming up in the next couple of weeks 😊

Nov 5, 2018, 8:41 pm

#95

antennae

Join Date: Feb 2018

Programs: QFF

Posts: 11

To my surprise, my last WLG-CHC credited in a few days too. Flew on Thursday, credited on Monday. Hope this is the new normal!

Revenge likes this.

Nov 5, 2018, 9:29 pm

#96

CXCPA

Join Date: Aug 2018

Posts: 53

Issue is now my ow flt on cx didn’t credit after 5 days lol will issue a claim request. The last time I took only 1 day

Nov 5, 2018, 10:05 pm

#97

shillard

Join Date: May 2002

Location: Newcastle, Australia.

Programs: QF Plat+ LTG/ OW Emerald, VA Plat, NZ Gold, HH Diamond, Hyatt Whatsit. Taxation is theft.

Posts: 2,637

Quote:

Originally Posted by fmradio

Issue is now my ow flt on cx didn’t credit after 5 days lol will issue a claim request. The last time I took only 1 day

I just did 2 x QF codeshares on Sri Lankan - first posted 7 days after the flight. Second should appear any day now.

Nov 6, 2018, 8:59 am

#98

VH-RMD

Join Date: Apr 2005

Location: OOL/DOH

Programs: QF LTS WP, Avis Pres Club, HH Diam.

Posts: 3,192

Quote:

Originally Posted by shillard

I just did 2 x QF codeshares on Sri Lankan - first posted 7 days after the flight. Second should appear any day now.

I have used UL quite a bit and never had problems with them posting, sometimes can take a month.

shillard likes this.

Nov 9, 2018, 7:39 pm

#99

perthite

Join Date: Feb 2004

Location: Perth, WA, Australia

Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond

Posts: 3,846

Quote:

Originally Posted by fmradio

Issue is now my ow flt on cx didn’t credit after 5 days lol will issue a claim request. The last time I took only 1 day

CX usually post weekly, so the number of days varies depending on when you fly.

Nov 21, 2018, 1:30 am

#100

nancypants

Join Date: Oct 2015

Location: NT Australia

Programs: QF WP

Posts: 4,160

Wonders will never cease!

1) JQ posts within 48 hours
2) DSC all credited correctly

WHAT ON EARTH IS GOING ON?! 😂

Nov 21, 2018, 7:41 pm

#101

CXCPA

Join Date: Aug 2018

Posts: 53

I made a same day return trip but only one way is credited. will raise a missing claim.

Nov 22, 2018, 2:27 am

#102

shillard

Join Date: May 2002

Location: Newcastle, Australia.

Programs: QF Plat+ LTG/ OW Emerald, VA Plat, NZ Gold, HH Diamond, Hyatt Whatsit. Taxation is theft.

Posts: 2,637

Quote:

Originally Posted by nancypants

1) jq posts within 48 hours
2) dsc all credited correctly

what on earth is going on?! 😂

it's a trap!!!

nancypants likes this.

Dec 1, 2018, 6:10 pm

#103

shillard

Join Date: May 2002

Location: Newcastle, Australia.

Programs: QF Plat+ LTG/ OW Emerald, VA Plat, NZ Gold, HH Diamond, Hyatt Whatsit. Taxation is theft.

Posts: 2,637

WOW...

Dec 1, 2018, 6:53 pm

#104

Mwenenzi

FlyerTalk Evangelist

Join Date: Apr 2001

Location: MEL CHC

Posts: 21,018

I have had the same recently. Flew JQ on a Thursday morning and posted to QF ff on the Saturday.
It used to be like that before. Only in the last year or so JQ posting fell over. Hopefully now fixed.

nancypants likes this.