Question on QF10 LHR > MEL
#1
Original Poster
Join Date: Jul 2016
Posts: 19
Question on QF10 LHR > MEL
Hi all,
I'm flying QF10 next Wednesday from LHR to MEL.
I called Qantas to ask about the re-fuelling time in Dubai. It's scheduled for around 2 hours. I asked if we disembarked and was told no - we had to stay on the aircraft during this time. Is this correct?!
I normally fly to Australia on business on British Airways via Singapore and we are always disembarked the aircraft and can stretch our legs for a couple of hours.
Are we REALLY going to be sat on the tarmac with the doors locked for this time?
I'm flying QF10 next Wednesday from LHR to MEL.
I called Qantas to ask about the re-fuelling time in Dubai. It's scheduled for around 2 hours. I asked if we disembarked and was told no - we had to stay on the aircraft during this time. Is this correct?!
I normally fly to Australia on business on British Airways via Singapore and we are always disembarked the aircraft and can stretch our legs for a couple of hours.
Are we REALLY going to be sat on the tarmac with the doors locked for this time?
#2
Join Date: Jun 2011
Location: SYD (YSSY)
Programs: QF QP
Posts: 173
In DXB, on both QF 1/2 and QF9/10 I have always disembarked and we have all had to go thru security and go upstairs to the boarding lounge to rejoin the same aircraft. They always announce "take all your belongings with you as the aircraft will be cleaned". This sometime catches out first timers who have brought duty free liquor in LHR or SYD/MEL with is of course confidscated at sercurity.
#3
Original Poster
Join Date: Jul 2016
Posts: 19
In DXB, on both QF 1/2 and QF9/10 I have always disembarked and we have all had to go thru security and go upstairs to the boarding lounge to rejoin the same aircraft. They always announce "take all your belongings with you as the aircraft will be cleaned". This sometime catches out first timers who have brought duty free liquor in LHR or SYD/MEL with is of course confidscated at sercurity.
#7
Join Date: Oct 2007
Location: Tasmania, Australia
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AFAIK, there are few exceptions to the rule (e.g. SQ378 SIN-MXP-BCN) but in general for safety reasons, people cannot stay on board when refuelling. Then, for the security reasons, they cannot leave anything on board either.
#8
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,581
I have seen plenty of cases where staying on board is either mandatory or , at least, optional - Used to regularly see people staying on Emirates flights for example heading to Melbourne
I believe however, that it is not permitted to stay onboard travelling to Australia, due to Australia regulations
There is no issue being onboard during fuelling
I believe however, that it is not permitted to stay onboard travelling to Australia, due to Australia regulations
There is no issue being onboard during fuelling
#9
Join Date: Jul 2011
Location: Melbourne
Programs: Velocity Gold
Posts: 1,069
There are a number of tag flights where you are not allowed off the plane. Had it earlier this year on EZE-GIG-DOH where we weren't allowed off. So can't be a safety thing. Probably just easier to clean/change crew with the plane empty.
#10
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Join Date: Jun 2012
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This is not correct, I don't know of any country where passengers cannot be onboard during refuelling. This is not the reason QF passengers disembark at DXB, and I have sometimes boarded QF1/2/9/10 at DXB while the aircraft was still being refueled.
#11
Join Date: Oct 2007
Location: Tasmania, Australia
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Refueling with wide cut gasoline type fuel (JET B, JP4 or equivalent) or when a mixture with these types of fuel might occur, is not permitted with passengers boarding, on board or disembarking.
Refueling with Kerosene (JET A, JET A1 JP8, TS1, RT, TH or equivalent, as approved by the approved Aircraft Flight Manual), is allowed when passengers are boarding, on board, or disembarking.
Refueling with Kerosene (JET A, JET A1 JP8, TS1, RT, TH or equivalent, as approved by the approved Aircraft Flight Manual), is allowed when passengers are boarding, on board, or disembarking.
Additional human resources may need to be available, making it undesirable: http://www.epd.gov.hk/eia/register/r...ndix%206.2.pdf
But to be honest, most stop are also designed for cleaning of the A/C etc, so they prefer passengers out of the cabin. It is also very much depending on how the stop is designed - the MXP stop on my case is really just to allow people who are ending in MXP to leave the aircraft. Not sure about this, but I do not think SQ has rights for MXP-BCN only, so no new passengers entering the A/C. On the other hand, you will expect heaps of different passengers for your example of QF flights.
Last edited by vbroucek; Jul 28, 2016 at 11:39 pm
#12
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This depends on fuel used. This (from http://www.airbus.com/fileadmin/medi...HAND-SEQ01.pdf and http://www.skybrary.aero/index.php/R...ers_on_Board):
This also depends on country, size of the aircraft and its type: https://www.google.com.au/url?sa=t&r...1VYRy2vflyAoIw
This also depends on country, size of the aircraft and its type: https://www.google.com.au/url?sa=t&r...1VYRy2vflyAoIw
The link to the AU Civil Aviation regs states that passengers may remain onboard if the fuel is not Avgas.
So again, the statement "in general for safety reasons, people cannot stay on board when refuelling." is false. Australia, UAE, SIN and the UK allow it and I have been on QF aircraft being refueled at all.
#13
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I don't see what relevance JP4 or JetB has, which are both completely different and more volatile fuels than JetA/JetA1 used by the vast majority of commercial aircraft.
The link to the AU Civil Aviation regs states that passengers may remain onboard if the fuel is not Avgas.
So again, the statement "in general for safety reasons, people cannot stay on board when refuelling." is false. Australia, UAE, SIN and the UK allow it and I have been on QF aircraft being refueled at all.
The link to the AU Civil Aviation regs states that passengers may remain onboard if the fuel is not Avgas.
So again, the statement "in general for safety reasons, people cannot stay on board when refuelling." is false. Australia, UAE, SIN and the UK allow it and I have been on QF aircraft being refueled at all.
Similar situation at BKK with UL flights CMB-BKK-HKG (and IIRC similar CX flights) - through pax required to stay on board.
I'd say staying on board is fairly common.
But back to the OP - yes, as others have said, QF requires everyone off the plane at DXB.
#14
Join Date: Aug 2007
Programs: QF LTG:
Posts: 1,859
You will have lounge access depending on your airline status or class of travel.
The shower staff give priority to F passengers so make sure you let them know if eligible.
My last transit in May travelling F provided me with enough time to partake of a lovely meal in the F lounge and walk around the duty free area for some chocolate I couldn't find in Australia.
As noted elsewhere you must get off the plane and take everything with you, go through transit security and then enter airport airside area.
#15
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Furthermore, crew have specific duties during fueling operations when SLF are on board - such as advising that seat belts are not to be fastened and that crew are to be stationed at exits. For example, if JQ had a "no passengers on board during refuelling", they would be unlikely to turn around flights so quickly.