Jul 4, 2016, 6:56 am
Last edit by: deeruck
Qantas agents' notice:
http://www.qantas.com/agents/dyn/qf/info/201606/0621
http://www.qantas.com/agents/dyn/qf/policies/QantasBaggagePolicy?adobe_mc=MCMID%3D3289727584528 7147303720953966178302954%7CMCORGID%3D11B20CF953F3 626B0A490D44%2540AdobeOrg%7CTS%3D1490150651 QF Baggage policy
http://www.qantas.com/agents/dyn/qf/info/BookingGuidelinesInterlineBaggage#through-checked-baggage
http://www.qantas.com/agents/dyn/qf/info/201606/0621
http://www.qantas.com/agents/dyn/qf/policies/QantasBaggagePolicy?adobe_mc=MCMID%3D3289727584528 7147303720953966178302954%7CMCORGID%3D11B20CF953F3 626B0A490D44%2540AdobeOrg%7CTS%3D1490150651 QF Baggage policy
http://www.qantas.com/agents/dyn/qf/info/BookingGuidelinesInterlineBaggage#through-checked-baggage
QF- no checking of luggage separate itineraries from 1 Sep [2016 some exceptions]
May 20, 2018, 2:01 pm
#91
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 20,990
I did some research it appeaap as a us citizen I can get a transit Visa good for 72hrs? Is this correct? The evisa will cost me $140? Not willing to pony up that kind of money. But ideally I would like to avoid having to clear customs. Concerned 3 hrs is not sufficient. Is there a premium customs line for premium passengers?
I am wanting to take the syd-sin-hkg flight as I want to fly in their new A380 First class. Done the suites.
To get to syd. I have the flexibility to book on qf or vf. I don't think it makes a difference so I am leaning towards Qf but Va is cheaper vis ey miles.
I am wanting to take the syd-sin-hkg flight as I want to fly in their new A380 First class. Done the suites.
To get to syd. I have the flexibility to book on qf or vf. I don't think it makes a difference so I am leaning towards Qf but Va is cheaper vis ey miles.
For customs/quarantine everyone is the same queue.
Queues can be long or short getting into Australia.
If first flight is on time should be OK, but with separate tickets is a risk .
An ESTA is Au$20. Is a link in the smartgate thread. The Au government will not negotiate or waive Au$20-Au$140 fees. To go landside after collecting baggage (and then check in) you will need some sort of visa, depending on your passport.
At both Australian & NZ airports I have seen passengers denied boarding due to lack of an Au-NZ visa.
.
May 20, 2018, 3:11 pm
#92
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Join Date: Nov 2004
Location: Melbourne
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Posts: 21,991
...
An ESTA is Au$20. Is a link in the smartgate thread. The Au government will not negotiate or waive Au$20-Au$140 fees. To go landside after collecting baggage (and then check in) you will need some sort of visa, depending on your passport.
At both Australian & NZ airports I have seen passengers denied boarding due to lack of an Au-NZ visa.
An ESTA is Au$20. Is a link in the smartgate thread. The Au government will not negotiate or waive Au$20-Au$140 fees. To go landside after collecting baggage (and then check in) you will need some sort of visa, depending on your passport.
At both Australian & NZ airports I have seen passengers denied boarding due to lack of an Au-NZ visa.
.They are "ETA"s and can be had for AUD20 here:
www.eta.immi.gov.au
Note they can also be had for the cost of a "pass it forward" here: (But not until after May 31.)
Free Australian ETA Visa application*
Last edited by serfty; May 20, 2018 at 3:16 pm
Jun 1, 2018, 3:24 pm
#94
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Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
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Would QF thru check bags on separate tickets?
I will have two award tickets. One in either coach or Business class (haven’t decided which one yet) from BNE to MEL, and from MEL to SIN on First Class. AAdvantage made me drop the first sector as there were too many segments. So now I’d have to redeem a separate ticket between BNE and MEL. It’s for my aunt, and she’ll be in a WCHR and want to make the experience as little hassle as possible.
I will have two award tickets. One in either coach or Business class (haven’t decided which one yet) from BNE to MEL, and from MEL to SIN on First Class. AAdvantage made me drop the first sector as there were too many segments. So now I’d have to redeem a separate ticket between BNE and MEL. It’s for my aunt, and she’ll be in a WCHR and want to make the experience as little hassle as possible.
Jun 1, 2018, 3:55 pm
#95
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Join Date: Apr 2001
Location: MEL CHC
Posts: 20,990
Would QF thru check bags on separate tickets?
I will have two award tickets. One in either coach or Business class (haven’t decided which one yet) from BNE to MEL, and from MEL to SIN on First Class. AAdvantage made me drop the first sector as there were too many segments. So now I’d have to redeem a separate ticket between BNE and MEL. It’s for my aunt, and she’ll be in a WCHR and want to make the experience as little hassle as possible.
I will have two award tickets. One in either coach or Business class (haven’t decided which one yet) from BNE to MEL, and from MEL to SIN on First Class. AAdvantage made me drop the first sector as there were too many segments. So now I’d have to redeem a separate ticket between BNE and MEL. It’s for my aunt, and she’ll be in a WCHR and want to make the experience as little hassle as possible.
QF link https://www.qantas.com/agencyconnect...hecked-baggage
If travelling on a oneworld flight booked on separate tickets in separate bookings, the baggage will not be checked through and the customers will not receive the boarding pass for their onward flight.
Please allow enough time for your customers to collect their baggage at the end of each flight, clear customs and immigration if necessary, move between different terminals and re-check in with the next carrier.
However, if your customers are travelling on separate tickets but in the same booking, the bags will be transferred between flights and they will receive the boarding pass for their onward flight.
* Exemptions apply for customers travelling on a oneworld separate PNRs when using a combination of award travel and revenue travel.
Please allow enough time for your customers to collect their baggage at the end of each flight, clear customs and immigration if necessary, move between different terminals and re-check in with the next carrier.
However, if your customers are travelling on separate tickets but in the same booking, the bags will be transferred between flights and they will receive the boarding pass for their onward flight.
* Exemptions apply for customers travelling on a oneworld separate PNRs when using a combination of award travel and revenue travel.
I would work on the assumption bags will not be interlined on separate PNR's.
Jun 1, 2018, 4:42 pm
#96
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Jun 1, 2018, 5:22 pm
#97
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Jun 1, 2018, 7:54 pm
#98
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Location: MEL CHC
Posts: 20,990
Jul 29, 2018, 6:25 am
#99
Join Date: Jul 2012
Location: HKG
Programs: BA(GGL) QF LTS CX AM, Hilton Diamond, PPL(A)
Posts: 1,654
QF Award -> BA Revenue
I wanted to add this email conversation from late 2017 for the record - so QF email customer service denied knowledge of the policy exception (qf award -> oneworld revenue baggage interline) as outlined in the QF website.
BUT i want to know if this CS rep has gotten it all wrong as it would be helpful if they lived up to their exception on their website.
Has anybody managed to successfully do this by pointing the check in agent to the website?
++++ query 1++++
i asked something about qf interline policy, specifically connecting QF award (mel-syd) to BA revenue (syd-sin)
++++ answer 1++++
Thank you for your email.
Since the 1st of September 2016 Qantas has no longer provided passengers with a through check to another oneworld operated flight if they are travelling on two separate tickets. Passengers connecting from Qantas to another oneworld operated flight booked on the same eTicket within the same itinerary will be provided with a boarding pass for their onwards flight and any checked in baggage will be through checked to their final destination.
If passengers are booked to travel Melbourne to Sydney with Qantas on one eTicket and Sydney to Singapore with British Airways on another eTicket, they will be required to re-collect any checked in luggage upon arrival into Sydney and re-check in for their onwards flight with British Airways directly.
I hope this helps.
Regards
+++++++query 2+++++++++
Hi team,
I would like to clarify then what baggage through check exceptions exist,
when travelling on QF, then connecting to another oneworld carrier on
separate tickets (this is clearly mentioned in your industry webpage below):
- QF connecting to/from oneworld, travelling on SEPARATE PNR^
^ Exemptions apply for customers travelling on a *one*world separate PNRs
when using a combination of award travel and revenue travel.
https://www.qantas.com/agents/dyn/qf...hecked-baggage
++++response #2 ++++
Thank you again for your email.
I'd suggest getting in touch with the Qantas Industry Centre team for further clarification on the policies outlined on their website as Qantas will no longer through check passengers and/or luggage from a Qantas operated flight to another oneworld operated flight booked on a separate eTicket and no exceptions apply. Passengers and baggage will only be through checked if they are booked upon the same eTicket within the same itinerary as per my email below.
I hope this further clarifies.
Regards
Qantas Airways
================================================== ========================
BUT i want to know if this CS rep has gotten it all wrong as it would be helpful if they lived up to their exception on their website.
Has anybody managed to successfully do this by pointing the check in agent to the website?
++++ query 1++++
i asked something about qf interline policy, specifically connecting QF award (mel-syd) to BA revenue (syd-sin)
++++ answer 1++++
Thank you for your email.
Since the 1st of September 2016 Qantas has no longer provided passengers with a through check to another oneworld operated flight if they are travelling on two separate tickets. Passengers connecting from Qantas to another oneworld operated flight booked on the same eTicket within the same itinerary will be provided with a boarding pass for their onwards flight and any checked in baggage will be through checked to their final destination.
If passengers are booked to travel Melbourne to Sydney with Qantas on one eTicket and Sydney to Singapore with British Airways on another eTicket, they will be required to re-collect any checked in luggage upon arrival into Sydney and re-check in for their onwards flight with British Airways directly.
I hope this helps.
Regards
+++++++query 2+++++++++
Hi team,
I would like to clarify then what baggage through check exceptions exist,
when travelling on QF, then connecting to another oneworld carrier on
separate tickets (this is clearly mentioned in your industry webpage below):
- QF connecting to/from oneworld, travelling on SEPARATE PNR^
^ Exemptions apply for customers travelling on a *one*world separate PNRs
when using a combination of award travel and revenue travel.
https://www.qantas.com/agents/dyn/qf...hecked-baggage
++++response #2 ++++
Thank you again for your email.
I'd suggest getting in touch with the Qantas Industry Centre team for further clarification on the policies outlined on their website as Qantas will no longer through check passengers and/or luggage from a Qantas operated flight to another oneworld operated flight booked on a separate eTicket and no exceptions apply. Passengers and baggage will only be through checked if they are booked upon the same eTicket within the same itinerary as per my email below.
I hope this further clarifies.
Regards
Qantas Airways
================================================== ========================
Last edited by ermen; Jul 29, 2018 at 6:33 am
Jul 29, 2018, 4:16 pm
#101
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 20,990
QF Award -> BA Revenue
I wanted to add this email conversation from late 2017 for the record - so QF email customer service denied knowledge of the policy exception (qf award -> oneworld revenue baggage interline) as outlined in the QF website.
BUT I want to know if this CS rep has gotten it all wrong as it would be helpful if they lived up to their exception on their website.
Has anybody managed to successfully do this by pointing the check in agent to the website?
<snip>
I'd suggest getting in touch with the Qantas Industry Centre team for further clarification on the policies outlined on their website as Qantas will no longer through check passengers and/or luggage from a Qantas operated flight to another oneworld operated flight booked on a separate eTicket and no exceptions apply. Passengers and baggage will only be through checked if they are booked upon the same eTicket within the same itinerary as per my email below.
================================================== ========================
I wanted to add this email conversation from late 2017 for the record - so QF email customer service denied knowledge of the policy exception (qf award -> oneworld revenue baggage interline) as outlined in the QF website.
BUT I want to know if this CS rep has gotten it all wrong as it would be helpful if they lived up to their exception on their website.
Has anybody managed to successfully do this by pointing the check in agent to the website?
<snip>
I'd suggest getting in touch with the Qantas Industry Centre team for further clarification on the policies outlined on their website as Qantas will no longer through check passengers and/or luggage from a Qantas operated flight to another oneworld operated flight booked on a separate eTicket and no exceptions apply. Passengers and baggage will only be through checked if they are booked upon the same eTicket within the same itinerary as per my email below.
================================================== ========================
The BA part of "QF Award -> BA Revenue" may be an issue. Some at QF may thinks it only QF to QF, but the policy states Oneworld
Jul 29, 2018, 6:56 pm
#102
Join Date: Jul 2012
Location: HKG
Programs: BA(GGL) QF LTS CX AM, Hilton Diamond, PPL(A)
Posts: 1,654
thanks next time i will print it out and bring it on my itinerary (where interline is not 100% critical).
may ask over at the AFF if anybody has done this successfully before
may ask over at the AFF if anybody has done this successfully before
Jul 29, 2018, 9:06 pm
#103
Join Date: Jun 2009
Location: Brisbane QLD AU
Programs: QF
Posts: 235
Would QF thru check bags on separate tickets?
I will have two award tickets. One in either coach or Business class (haven’t decided which one yet) from BNE to MEL, and from MEL to SIN on First Class. AAdvantage made me drop the first sector as there were too many segments. So now I’d have to redeem a separate ticket between BNE and MEL. It’s for my aunt, and she’ll be in a WCHR and want to make the experience as little hassle as possible.
I will have two award tickets. One in either coach or Business class (haven’t decided which one yet) from BNE to MEL, and from MEL to SIN on First Class. AAdvantage made me drop the first sector as there were too many segments. So now I’d have to redeem a separate ticket between BNE and MEL. It’s for my aunt, and she’ll be in a WCHR and want to make the experience as little hassle as possible.
Jul 30, 2018, 4:09 am
#104
Join Date: Jun 2007
Location: Sydney, NSW
Posts: 835
Seems to be quite a hit and miss policy.
I'm booked n QF 1st, AA points, from SYD-HKG. Then I am catching a CX flight (paid PEY).
As it is Oneworld-->Oneworld, Award to Revenue, it should be covered by this policy? It's a tight connection (2 hour turnaround at HKG) - so if we have to reclaim baggage, as they won't interline, I am concerned we will miss our onward flight
I'm booked n QF 1st, AA points, from SYD-HKG. Then I am catching a CX flight (paid PEY).
As it is Oneworld-->Oneworld, Award to Revenue, it should be covered by this policy? It's a tight connection (2 hour turnaround at HKG) - so if we have to reclaim baggage, as they won't interline, I am concerned we will miss our onward flight
Jul 30, 2018, 6:35 am
#105
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Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,401
Seems to be quite a hit and miss policy.
I'm booked n QF 1st, AA points, from SYD-HKG. Then I am catching a CX flight (paid PEY).
As it is Oneworld-->Oneworld, Award to Revenue, it should be covered by this policy? It's a tight connection (2 hour turnaround at HKG) - so if we have to reclaim baggage, as they won't interline, I am concerned we will miss our onward flight
I'm booked n QF 1st, AA points, from SYD-HKG. Then I am catching a CX flight (paid PEY).
As it is Oneworld-->Oneworld, Award to Revenue, it should be covered by this policy? It's a tight connection (2 hour turnaround at HKG) - so if we have to reclaim baggage, as they won't interline, I am concerned we will miss our onward flight