Sep 8, 2016, 6:42 am
Last edit by: serfty
For access to the Qantas First Lounge at TBIT just one of the following needs to be true:
- Non US (not AAdvantage and not Mileage Plan) oneworld Emerald departing on a oneworld Marketed and operated flight.
- AAdvantage or Mileage Plan Emerald departing on a oneworld Marketed and Operated flight NOT solely on a "North American* Itinerary".
- First Class passengers departing on a oneworld Marketed and Operated flight not solely on a "North American* Itinerary".
- Passengers in First Class on a flight longer than five hours connecting§ to/from an international or domestic short haul (five hours or less) oneworld Marketed and Operated flight and not solely on a "North American* Itinerary".
- *Recent Reports Indicate Access via the following Criteria is being Denied with patrons being sent to the Flagship Lounge in T4*: .First Class passengers^ travelling on a three class transcontinental American Airlines Marketed and Operated flight on a designated route (e.g. between Los Angeles & New York).
§ Connecting the same day or before 6am the following day. Such Lounge access is based on the class of services of the long haul flight (First or Business) regardless of the class of travel on the short haul flight.
^ Regarding AA EXP in any cabin. This is a "Class of Service" based access, so status should not be relevant. Rules indicate NO ACCESS unless in First on 3 class transcon, but there had been some contradictory experiences about this. Early on EXP based access had sometimes been granted; not so much these days. Presumably this related to confusion about the rules on behalf of the agents.
PLEASE READ BEFORE POSTING, YOUR QUESTION MAY BE ANSWERED HEREIN
Lounge access rules
All non-AA and Non-AS Oneworld Emerald members have access to this lounge on any oneworld itinerary regardless of cabin or final destination.
AA EXP have access when traveling to all destinations outside North America and Mexico City. Includes if pax is flying LAX-DFW-LHR because you are flying internationally that day.
No Class of Service access for domestic F without non AA and non AS Emerald status unless on designated (generally 3-class) flights to JFK and MIA.
Passengers on any 3-cabin AA flight to JFK, BOS or MIA in First Class.
Emirates pax do not have access except for Qantas Platinum One. EDIT: Appears to be that Qantas removed that access criteria from their lounge access page so I wouldn't count on this working.
No access if connecting to a non-Oneworld airline or partner.
Separate tickets within oneworld do not matter other than it has to be same day . E.g. QF F to AA Y on the same day.
To walk from T4 to TBIT will take approximately 10 minutes one way so plan accordingly if visiting this lounge.
More detail here: Lounge Access | oneworld.com
Qantas.com Access Rules, with specific carve-out for transcon markets.
Los Angeles / LAX Qantas First Class Lounge [Master Thread]
Feb 29, 2016, 2:29 am
#92
FlyerTalk Evangelist
Join Date: Jun 2005
Location: QLA
Programs: SBUX Gold
Posts: 14,507
I'm here in LAX, I just tried the new terminal connector from T4 to TBIT (short 5min walk). I have a domestic flight LAX-MIA and I was denied, I'm AA Exc PLT and LA Comodoro (OW Emerald), I know as EXPLT I can't access, but as LA Comodoro I should. The young lady (late 20?) told me that since I'm flying domestic with AA I can't, and she sent me to the Business Lounge.
On OW Business Lounge I asked the lady, and she told me the same thing, only if I'm flying international, I told her that's not OW rules, and she said that Qantas First Class Lounge have their own rules that are different that OW rules, which is not true since this lounge is not the exemption (as a few others).
Too bad, I had a 4 hours layover and I really want to try this lounge, I'm coming back in a week but my connection will be to short.
On OW Business Lounge I asked the lady, and she told me the same thing, only if I'm flying international, I told her that's not OW rules, and she said that Qantas First Class Lounge have their own rules that are different that OW rules, which is not true since this lounge is not the exemption (as a few others).
Too bad, I had a 4 hours layover and I really want to try this lounge, I'm coming back in a week but my connection will be to short.
I need the :facepalm: emoji right now
Wouldn't this be largely irrelevant, at least when it comes to the proper access rules?
Feb 29, 2016, 3:58 am
#93
Join Date: Jan 2005
Location: Sydney, Australia
Programs: QF Gold LTG (ow Saph), HHon Silver, Marriot Gold
Posts: 2,927
Maybe irrelevant under the rules, but relevant in practice.
Eg. To enter the QF lounges in SYD when flying CX you must have a CX invite (otherwise CX won't pay QF).. CX won't issue an invite unless you are crediting to the program with elite status (presumably again so they don't pay).
It wasn't mentioned so hence I asked. The rules generally don't consider situations of multiple programs.
Feb 29, 2016, 7:53 am
#94
Join Date: Dec 2005
Location: South Florida
Programs: AA EXP, HH Diamond, Marriott Platinium
Posts: 1,334
I do not see that restriction in the Qantas access rules.
Eligible OneWorld Status
Emerald
Next onward flight that day must be on a oneworld operated and marketed flight.#
I'd print out the rules and take a copy next time - unless someone can point out that I've failed to see a restriction.
Does anyone know what the start time is for lunch?
Eligible OneWorld Status
Emerald
Next onward flight that day must be on a oneworld operated and marketed flight.#
I'd print out the rules and take a copy next time - unless someone can point out that I've failed to see a restriction.
Does anyone know what the start time is for lunch?
AA, but I showed her my LA Comodoro card, and I told her "I'm Emerald OW with LAN, not AA"
Wow... totally incorrect, and sad to hear that it's still happening. I inquired last Thursday and there was a promising reply that all aspects of OW access are now in play. Even if you were flying LAX-FAT you should have been granted access.
I need the :facepalm: emoji right now
I need the :facepalm: emoji right now
Since I was unable try this lounge, I took an earlier fly to MIA (standby), but I had to take the last seat available, middle seat no CE
. I don't even remember the last time I have to be seated in a non-exit or CE seat .
Feb 29, 2016, 9:48 am
#95
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 4,548
If the AA number was associated with the onward travel the computer turned you down...had you explanied WHY they were seeing that, they might have overruled it. But IMO this required the agent to do some independent thinking... always a danger, eh?
Feb 29, 2016, 10:28 am
#96
Join Date: Dec 2005
Location: South Florida
Programs: AA EXP, HH Diamond, Marriott Platinium
Posts: 1,334
Agents typically scan one of your boarding passes, and the computer decides.
If the AA number was associated with the onward travel the computer turned you down...had you explanied WHY they were seeing that, they might have overruled it. But IMO this required the agent to do some independent thinking... always a danger, eh?
If the AA number was associated with the onward travel the computer turned you down...had you explanied WHY they were seeing that, they might have overruled it. But IMO this required the agent to do some independent thinking... always a danger, eh?
Feb 29, 2016, 11:21 pm
#97
Original Member
Join Date: May 1998
Location: Portland OR Double Emerald (QF and AA), DL PM/MM, Starwood Plat
Posts: 19,589
Fwiw, the BA lounge at MIA had similar situation 10+ years ago, excluding OWE on AA domestic flights even though against Oneworld rules. When pressed on the rules, they invoke the "lounge capacity" clause -- even when lounge is empty. QF can always do that if they want to be mean (and don't blame them for trying to keep a viable F lounge for QF pax going). So lots of precedent and past experience suggests the airlines always win
Mar 1, 2016, 12:18 am
#98
Join Date: May 2010
Programs: BA SILVER, AA EXEC PLAT
Posts: 50
I'm flying tomorrow on a domestic AA flight out of TBIT, as a oneworld emerald. Having spoken to Qantas customer service they said I have access so will be keen to see how tomorrow goes. Will report back.
Mar 4, 2016, 11:18 am
#100
FlyerTalk Evangelist
Join Date: Dec 2004
Posts: 23,999
Did you end up having issues? Curious if they're finally following the correct rules.
Mar 4, 2016, 11:21 am
#101
Join Date: May 1998
Location: australia
Posts: 5,762
Mar 4, 2016, 11:29 am
#102
Join Date: May 2010
Programs: BA SILVER, AA EXEC PLAT
Posts: 50
None was needed. Lounge was very quite, I don't think overcrowding will be an issue in this lounge, especially during the day.
Mar 4, 2016, 11:29 am
#103
FlyerTalk Evangelist
Join Date: Dec 2004
Posts: 23,999
Mar 4, 2016, 11:30 am
#104
FlyerTalk Evangelist
Join Date: Dec 2004
Posts: 23,999
Awesome! And that was based on BA Gold with a domestic ticket on AA?
Mar 7, 2016, 1:06 pm
#105
Join Date: Jan 2014
Posts: 762
So my friend wants to join me in the lounge next week. She though is flying on Ana. If she buys a AA refundable ticket, and then cancels it later in the day, can she get into the lounge with me as my guest?
I was thinking maybe a AA lax to dfw ticket. But does she need to check in at the terminal 4 front and then go to the lounge? Or just online check-in is OK? Then cancel it once she leaves the lounge and gets on her ANA flight.
Could this work?????
I was thinking maybe a AA lax to dfw ticket. But does she need to check in at the terminal 4 front and then go to the lounge? Or just online check-in is OK? Then cancel it once she leaves the lounge and gets on her ANA flight.
Could this work?????