QF website - can I change my passport details once the trip has commenced?
Nov 17, 2014, 3:28 pm
#1
Original Poster
Join Date: Aug 2006
Location: New York City
Posts: 264
QF website - can I change my passport details once the trip has commenced?
Hi all,
I am a dual citizen (US/Australia).
As such, I must travel TO Australia an Australian passport, but must fly back to America on a U.S. one. I am not eligible to apply for a visa for either country.
Does anyone know whether passport information can be changed via the "Manage Booking" function of the QF website once the trip has commenced?
Some airlines allow this, many don't. And it's the difference between being able to check in online or use kiosks at the airport, bypassing the check in desks.
Any help would be much appreciated.
Joe
I am a dual citizen (US/Australia).
As such, I must travel TO Australia an Australian passport, but must fly back to America on a U.S. one. I am not eligible to apply for a visa for either country.
Does anyone know whether passport information can be changed via the "Manage Booking" function of the QF website once the trip has commenced?
Some airlines allow this, many don't. And it's the difference between being able to check in online or use kiosks at the airport, bypassing the check in desks.
Any help would be much appreciated.
Joe
Nov 17, 2014, 11:35 pm
#2
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,405
Hi all,
I am a dual citizen (US/Australia).
As such, I must travel TO Australia an Australian passport, but must fly back to America on a U.S. one. I am not eligible to apply for a visa for either country.
Does anyone know whether passport information can be changed via the "Manage Booking" function of the QF website once the trip has commenced?
Some airlines allow this, many don't. And it's the difference between being able to check in online or use kiosks at the airport, bypassing the check in desks.
Any help would be much appreciated.
Joe
I am a dual citizen (US/Australia).
As such, I must travel TO Australia an Australian passport, but must fly back to America on a U.S. one. I am not eligible to apply for a visa for either country.
Does anyone know whether passport information can be changed via the "Manage Booking" function of the QF website once the trip has commenced?
Some airlines allow this, many don't. And it's the difference between being able to check in online or use kiosks at the airport, bypassing the check in desks.
Any help would be much appreciated.
Joe
However, I'm not so sure you can board a flight from Australia without having your passport checked at a check-in desk, even if that's fast bag drop desk. Others will correct me if I'm wrong - but i don't think it's going to make any difference if you don't manage to change the passport details before the airport.
Nov 17, 2014, 11:53 pm
#3
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,597
You definitely can pass through passport control and security without going to s check in desk on some airlines at least ( did it last week with EK ) however the airline will verify the passport details before permitting the passenger to board
Nov 17, 2014, 11:54 pm
#4
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,405
Nov 18, 2014, 5:29 am
#5
Original Poster
Join Date: Aug 2006
Location: New York City
Posts: 264
Thanks for your help, LHR and Dave. Having the two passports seems to cause airlines confusion; the border control staff never bat an eyelid. The only issue with the two passports is that if the Australian one is in the system, they are unable to check me in for the return as it does not contain a U.S. entry permit, so it causes some drama (online and at the check in desk).
If anyone else has tried to switch their details online mid-trip, I'd love to hear whether it worked...
Joe
If anyone else has tried to switch their details online mid-trip, I'd love to hear whether it worked...
Joe
Nov 18, 2014, 7:56 am
#6
Join Date: Mar 2012
Location: SYD
Programs: QF Plat, BA GGL, VA Silver, SQ Gold, IHG Gold, HH Diamond, Accor Plat, Hertz Pres Circle
Posts: 406
Yes you can do it online. You can even avoid the problem altogether by putting in passport details per sector but that requires a call to Qantas and a competent agent to do it.