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Qantas availability not showing in expertflyer, travel agent systems

Qantas availability not showing in expertflyer, travel agent systems

Old Aug 7, 14, 4:33 am
  #1  
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Join Date: Mar 2005
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Qantas availability not showing in expertflyer, travel agent systems

Just reporting a problem I came across when a Travel Agent in South Africa was trying to book me a flight on QF63.

There were seats available on qantas.com, or when I tried travel.com.au, but both expertfyer and the travel agent in South Africa were unable to see any availablity (all classes at 0, except for J1).

It's been sorted out now, but just letting people know it was an issue.
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Old Aug 7, 14, 8:04 am
  #2  
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could just be a point of sale issue. Availability that is visible in US ( normal EF view ) can be different to what is visible in another country such as South Africa
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Old Aug 7, 14, 8:45 am
  #3  
 
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This is indeed EF biggest failing - the inability to see POS outside of the US and UK.
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Old Aug 7, 14, 12:21 pm
  #4  
nux
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This is not specific to QF either. Even a reasonably competent travel agent should understand POS.
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Old Aug 7, 14, 4:37 pm
  #5  
og
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Originally Posted by Traveloguy View Post
This is indeed EF biggest failing - the inability to see POS outside of the US and UK.
I have sat with a TA in SYD showing my iPad with (for example) Z9 on EF whereas her screen shows Z0. She won (sadly).
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