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Odd
A couple of days ago booked onto QF668 PER-ADL for my monthly torture. When I go to "View My Bookings" under Flight Segment rather than saying PER-ADL as it normally would it just says "Booking"
When I click "View / Change" it shows both flights as confirmed and the selected seats appear to have stuck. However I have not recieved the email eTicket / Tax Invoice / Itinerary yet (usually arrives in my inbox within 5 minutes of a booking) and I can not generate one from the site. I have called the service centre twice now and they have said they will email me the invoice and I have not recieved it. So my question simply is am I booked and paid of is it a loose "reservation" that has not been ticketed, and if it is the latter how do I push the ticketing through?? Cheers in advance for any advice. |
If you look on checkmytrip , does that show a ticket number?
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Yep, 081-242xxxxxxx
Still odd, and I need the tax invoice I cant create for our bean counters which is more than a little annoying |
Originally Posted by seat_4D
(Post 21462699)
...
However I have not recieved the email eTicket / Tax Invoice / Itinerary yet (usually arrives in my inbox within 5 minutes of a booking) and I can not generate one from the site. I have called the service centre twice now and they have said they will email me the invoice and I have not recieved it. So my question simply is am I booked and paid of is it a loose "reservation" that has not been ticketed, and if it is the latter how do I push the ticketing through?? Yesterday I booked a domestic flights through my company's automated system (which feeds into Qantas Business Travel). Usually I receive an immediate reply from my company's system, followed within a few minutes by invoices and an e-ticket from QBT. Yesterday I got the first (company) email but not the others. Like you, on the "My bookings" site it just said "booking" instead of the segment; under each flight segment it said "confirmed" and I could make seat selections. After reading your post, I called my company's travel centre. In my case, both segments are flexible (I usually book cheap-o non-flex on at least one segment). The ticketing deadline is therefore next week sometime and my company's system waits until then to ticket the flight. The person I spoke to pushed the ticketing through and I now have all the paperwork. (The e-ticket shows the seats I selected yesterday. :) ). Under "My bookings" it still says "booking" instead of the airport names but I'll give it some time to cycle through. |
Removed//Wrong thread
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I know that phenomena with historic bookings. AB is very good in keeping bookings many months after flying. That really messes up my "manage my booking" account. I have over 30 of those flights with just "booking" in my account.
If you have a ticket number and a confirmation everything is OK. |
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