canceled LAN flight, chance of double dip?
Mar 20, 2013, 9:03 pm
#1
Original Poster
Join Date: Aug 2011
Location: SYD
Programs: QFF Plat, OZ*G, HH Gold
Posts: 317
canceled LAN flight, chance of double dip?
Hi All
I am on a SC run tomorrow (22/03) on LA from Syd to AKL....That flight has been canceled, and LAN put me on NZ102 which departs 20 min later.....
My question is am I able to get QF SC based on original booking? If so, i can still get miles credit for the NZ flight? From other forum, I know this has been done in the US, not sure if it is the same thing down under...
Thanks
I am on a SC run tomorrow (22/03) on LA from Syd to AKL....That flight has been canceled, and LAN put me on NZ102 which departs 20 min later.....
My question is am I able to get QF SC based on original booking? If so, i can still get miles credit for the NZ flight? From other forum, I know this has been done in the US, not sure if it is the same thing down under...
Thanks
Mar 20, 2013, 9:14 pm
#2
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,009
"Original routing credit" are the words. Ask QF by phone ?
I would be asking for a QF flight.
You should be able to get miles/sc for the Air NZ flight credited to a Star ffp or Virgin FFP, as well as QF the points/SC. Do you know the Air NZ fare bucket ?
I would be asking for a QF flight.
You should be able to get miles/sc for the Air NZ flight credited to a Star ffp or Virgin FFP, as well as QF the points/SC. Do you know the Air NZ fare bucket ?
Mar 21, 2013, 2:46 am
#4
Join Date: May 2006
Location: Wellington
Programs: QFWP (LTSG), NZ (Jade), TG ROP (Forgotten), OZ (Silver), AA (Cardboard), EK (Lowest of the Low)
Posts: 4,669
You can double dip.
I emailed QFF my ticket, NZ Boarding pass and explanation for obtaining the original routing credit. The NZ BP even had my NZ membership number on it.
I also think that I tried to do an online claim, as I said this has happened to me quite a few times, but that may not have worked.
Mar 21, 2013, 4:32 am
#5
Join Date: Feb 2006
Location: NUE,MUC,INN,FDH
Programs: QF LTG, LH (SEN*** till 02/26), AF, AA, AB-G†
Posts: 2,076
Usually no need to mail in Boarding Passes. Booking and Ticket should the information. Always got Points and SC as according to the original routing.
In some cases it even worked automatically.
I only had trouble once, when I got rerouted wit a JASA. Two agents claimed that flights on points are not eligible for point/SC credit....
In some cases it even worked automatically.
I only had trouble once, when I got rerouted wit a JASA. Two agents claimed that flights on points are not eligible for point/SC credit....
Mar 21, 2013, 9:08 am
#6
Suspended
Join Date: Dec 2012
Programs: A3, AA. Plasticy things! That give me, y'know, Stuff!
Posts: 6,293
I've had it happen a couple of times on QFF tickets. Last time it was FJ going LAX-NAN-AKL, crediting to QF. FJ cancelled the NAN-AKL leg and I had them put me on the next NZ flight. QF gave me the full points & SC and NZ did too. Didn't ask for either, but didn't question it either. I've had it happen twice more when FJ cancelled the NAN-SYD leg and I ended up on NZ into AKL again - credits to QFF every time, regardless.