Qantas cancels flights -anyone affected? (merged thread)
Oct 29, 2011, 8:09 am
#1
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Qantas cancels flights -anyone affected? (merged thread)
I'm posting this in TravelBuzz because being stranded is of a more general interest - and I'm posting this with the hope that some FTers might be able to provide some form of assistance to other FTers who are, well, stuck.
I'm travelling now but I can imagine how uncomfortable I'd feel if the airline I was flying on suddenly disappeared.
This also impacted the heads of state and diplomats who flew over to the Commonwealth meeting in Australia by the way. Interesting timing...
Qantas Cancels All Flights Worldwide
I'm travelling now but I can imagine how uncomfortable I'd feel if the airline I was flying on suddenly disappeared.
This also impacted the heads of state and diplomats who flew over to the Commonwealth meeting in Australia by the way. Interesting timing...
Qantas Cancels All Flights Worldwide
Qantas Airways, a member of the oneworld alliance, has cancelled all of its domestic and international flights effective immediately and the airline will lock out its employees on Monday. The decision was in response to escalating tensions between labor and management. Currently, unions that represent baggage handlers, engineers, and pilots have been involved in ongoing disputes revolving largely around the Australian flag carrier’s plans to establish new lower-cost airlines in Asia.
At a news conference today, the airline’s CEO, Alan Joyce, …
At a news conference today, the airline’s CEO, Alan Joyce, …
Oct 29, 2011, 8:39 am
#3
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jspira, though I appreciate that you deliberately chose the TravelBuzz forum, the most apt place for this thread is where FlyerTalkers would normally look first for discussion of the effects of a QF strike -- in the Qantas forum. I'll need to move it there. Ocn Vw 1K, Moderator, TravelBuzz.
Oct 29, 2011, 10:23 am
#5
Join Date: Sep 2006
Location: Australia
Programs: Qantas Platinum, Hilton Diamond
Posts: 59
Directly affected passengers - Qantas
(I think this deserves a new thread - for all people directly affected and those who may be able to help)
For me then..
I am scheduled to fly LAX back home to BNE (Via MEL) on the 30th in business, but my ticket was 'purchased' as a one way anyseat reward.
Per the rules, if I go and buy a VAustralia flight now for 6,000$ or more, will Qantas give me the 'difference' - I know from looking that Qantas seem to 'value' my ticket at around $1,200 as it was a anyseat seat for 96,000 points + paid tax, not a silly point price one.
Their site says "
International customers
Qantas will arrange accommodation, meals and transfers for you.
Full details of how to claim your reimbursement, including an online claim form will be available on qantas.com shortly. Please ensure you keep all receipts in order to make your claim.
and
Note:
Customers wishing to rebook to another carrier in the same class of travel may do so. Qantas will reimburse the difference between the cost of the customer's alternate ticket (in the same class of travel) and the value of their refunded Qantas ticket.
and
Frequent Flyer Redemption Tickets
Passengers travelling on Qantas and Qantas code share operated by Jetstar Classic Award redemption tickets are entitled to the same options and conditions as listed above.
Hmmm, so will Qantas give me back some $5000 to cover the V Australia flight so I can get home, or alternately will they cover costs of $350 + per day while I wait - 10 days would be $3500 and I still need to fly!.
Ideas?
Brian.
For me then..
I am scheduled to fly LAX back home to BNE (Via MEL) on the 30th in business, but my ticket was 'purchased' as a one way anyseat reward.
Per the rules, if I go and buy a VAustralia flight now for 6,000$ or more, will Qantas give me the 'difference' - I know from looking that Qantas seem to 'value' my ticket at around $1,200 as it was a anyseat seat for 96,000 points + paid tax, not a silly point price one.
Their site says "
International customers
Qantas will arrange accommodation, meals and transfers for you.
Full details of how to claim your reimbursement, including an online claim form will be available on qantas.com shortly. Please ensure you keep all receipts in order to make your claim.
and
Note:
Customers wishing to rebook to another carrier in the same class of travel may do so. Qantas will reimburse the difference between the cost of the customer's alternate ticket (in the same class of travel) and the value of their refunded Qantas ticket.
and
Frequent Flyer Redemption Tickets
Passengers travelling on Qantas and Qantas code share operated by Jetstar Classic Award redemption tickets are entitled to the same options and conditions as listed above.
Hmmm, so will Qantas give me back some $5000 to cover the V Australia flight so I can get home, or alternately will they cover costs of $350 + per day while I wait - 10 days would be $3500 and I still need to fly!.
Ideas?
Brian.
Oct 29, 2011, 11:22 am
#6
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I don't understand your question.
If you need to get home, book the VAustralia flight and claim the reimbursment? If you want a holiday in LAX, all accommodation paid for, with no certainty over when you're coming back, then wait.
What's the cost to you (time/money/emotional) of not flying to BNE on time?
If you need to get home, book the VAustralia flight and claim the reimbursment? If you want a holiday in LAX, all accommodation paid for, with no certainty over when you're coming back, then wait.What's the cost to you (time/money/emotional) of not flying to BNE on time?
Oct 29, 2011, 11:33 am
#7
Join Date: Sep 2006
Location: Australia
Programs: Qantas Platinum, Hilton Diamond
Posts: 59
I don't understand your question. If you need to get home, book the VAustralia flight and claim the reimbursment? If you want a holiday in LAX, all accommodation paid for, with no certainty over when you're coming back, then wait.
What's the cost to you (time/money/emotional) of not flying to BNE on time?
If you need to get home, book the VAustralia flight and claim the reimbursment? If you want a holiday in LAX, all accommodation paid for, with no certainty over when you're coming back, then wait.What's the cost to you (time/money/emotional) of not flying to BNE on time?
Oct 29, 2011, 12:08 pm
#8
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I think the vagaries of that notice are going to bite them in the a$$. What specifically does it mean -- that customers can purchase replacement tickets on their own, at any fare bucket up to full Y for example?? Or do they mean that you have to call and get yourself rebooked to another carrier through Qantas reissuing the ticket??
Bad, bad, communication...
Bad, bad, communication...
Oct 29, 2011, 12:41 pm
#9
Join Date: Nov 2003
Location: Here and there
Programs: AA EXP
Posts: 1,551
I agree with TA. This could lead to some very high bills for Qantas on top of the lost revenue.
Oct 29, 2011, 3:41 pm
#10
Join Date: Jul 2000
Location: Sydney
Posts: 5,769
(I think this deserves a new thread - for all people directly affected and those who may be able to help)
For me then..
I am scheduled to fly LAX back home to BNE (Via MEL) on the 30th in business, but my ticket was 'purchased' as a one way anyseat reward.
Per the rules, if I go and buy a VAustralia flight now for 6,000$ or more, will Qantas give me the 'difference' - I know from looking that Qantas seem to 'value' my ticket at around $1,200 as it was a anyseat seat for 96,000 points + paid tax, not a silly point price one.
Their site says "
International customers
Qantas will arrange accommodation, meals and transfers for you.
Full details of how to claim your reimbursement, including an online claim form will be available on qantas.com shortly. Please ensure you keep all receipts in order to make your claim.
and
Note:
Customers wishing to rebook to another carrier in the same class of travel may do so. Qantas will reimburse the difference between the cost of the customer's alternate ticket (in the same class of travel) and the value of their refunded Qantas ticket.
and
Frequent Flyer Redemption Tickets
Passengers travelling on Qantas and Qantas code share operated by Jetstar Classic Award redemption tickets are entitled to the same options and conditions as listed above.
Hmmm, so will Qantas give me back some $5000 to cover the V Australia flight so I can get home, or alternately will they cover costs of $350 + per day while I wait - 10 days would be $3500 and I still need to fly!.
Ideas?
Brian.
For me then..
I am scheduled to fly LAX back home to BNE (Via MEL) on the 30th in business, but my ticket was 'purchased' as a one way anyseat reward.
Per the rules, if I go and buy a VAustralia flight now for 6,000$ or more, will Qantas give me the 'difference' - I know from looking that Qantas seem to 'value' my ticket at around $1,200 as it was a anyseat seat for 96,000 points + paid tax, not a silly point price one.
Their site says "
International customers
Qantas will arrange accommodation, meals and transfers for you.
Full details of how to claim your reimbursement, including an online claim form will be available on qantas.com shortly. Please ensure you keep all receipts in order to make your claim.
and
Note:
Customers wishing to rebook to another carrier in the same class of travel may do so. Qantas will reimburse the difference between the cost of the customer's alternate ticket (in the same class of travel) and the value of their refunded Qantas ticket.
and
Frequent Flyer Redemption Tickets
Passengers travelling on Qantas and Qantas code share operated by Jetstar Classic Award redemption tickets are entitled to the same options and conditions as listed above.
Hmmm, so will Qantas give me back some $5000 to cover the V Australia flight so I can get home, or alternately will they cover costs of $350 + per day while I wait - 10 days would be $3500 and I still need to fly!.
Ideas?
Brian.
anyseat is much more than 96000.
but seams you are entitled to buy a normal ticket - if you can get one that is!
other than that check your insurance as well to be sure before buying a 6k ticket.
Oct 29, 2011, 6:57 pm
#11
Join Date: May 2005
Location: MEL
Programs: QF WP, VA, AA
Posts: 1,505
You can get an anyseat award for the same point cost as a classic award, you just need to top it up with cash on a sliding scale...wind down the points (to a lower limit equal to the classic award points cost) and wind up the cash...
Oct 29, 2011, 7:13 pm
#12
Join Date: Sep 2006
Location: Australia
Programs: Qantas Platinum, Hilton Diamond
Posts: 59
Ah, as I had said it was not a silly point one. There are 'some' anyseat options at not much more than classic - just not many....
Oct 29, 2011, 7:35 pm
#14
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,543
... I class overpaying for an award as silly ... generally the "cheap" anyseat awards are available when classic awards are available anyway
Oct 29, 2011, 8:10 pm
#15
Join Date: Jan 2005
Location: Melbourne, Australia
Programs: Flying: VA; Buying: AA, AS, AV, BA, UA!
Posts: 2,349
I priced out classic and any seat awards to LHR...both 128k miles...the anyseat cash component was about $20 more....but you'd get 20k+ miles for that $20.
