Upcoming Qantas Frequent Flyer Changes
May 17, 2011, 1:28 am
#31
Company Representative - Qantas Airways
Original Poster
Join Date: Oct 2010
Location: Sydney, Australia
Programs: Qantas Airways
Posts: 72
Acknowledge your comments - I have requested this be clarified in the Airline Earning Table.
May 17, 2011, 1:38 am
#32
Join Date: Jan 2003
Location: Sydney, New South Wales, Australia
Posts: 949
Would it be that hard to extend the changes in terms of class bonuses to cover oneworld partners too - Virgin Australia does not discriminate with Etihad, Malaysian Airlines, Air New Zealand etc. Lufthansa does not discriminate with their Star Alliance partners
Another missed opportunity that just complicates the Frequent Flyer Program.
Another missed opportunity that just complicates the Frequent Flyer Program.
May 17, 2011, 1:40 am
#33
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,403
well well!!
As a recent downgradee from platinum to gold, and with no starclass bookings my initial assessment of these changes is quite positive with respect to the increased mileage earnings!
i had transferred most of my business to star alliance, but this now makes QF look more attractive. ^ (or am I missing something??)
As a recent downgradee from platinum to gold, and with no starclass bookings my initial assessment of these changes is quite positive with respect to the increased mileage earnings!
i had transferred most of my business to star alliance, but this now makes QF look more attractive. ^ (or am I missing something??)
May 17, 2011, 1:41 am
#34
Join Date: Oct 2007
Programs: QF Plat, GC Diamond
Posts: 101
Platinum is the new Gold.
May 17, 2011, 1:45 am
#35
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,572
well well!!
As a recent downgradee from platinum to gold, and with no starclass bookings my initial assessment of these changes is quite positive with respect to the increased mileage earnings!
i had transferred most of my business to star alliance, but this now makes QF look more attractive. ^ (or am I missing something??)
As a recent downgradee from platinum to gold, and with no starclass bookings my initial assessment of these changes is quite positive with respect to the increased mileage earnings!
i had transferred most of my business to star alliance, but this now makes QF look more attractive. ^ (or am I missing something??)
May 17, 2011, 1:46 am
#36
Join Date: Feb 2008
Posts: 946
May 17, 2011, 1:46 am
#37
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
Posts: 14,372
The change to loyalty bonus is overall a degradation.
It is based on a membership year's earn. i.e. Earn 490 SC's in you year and you get nothing. You "loyalty" count is reset to zero just like your 'status' SC counts expire and you'll need to earn another 500 SC's to get the 8K bonus the next year.
It is based on a membership year's earn. i.e. Earn 490 SC's in you year and you get nothing. You "loyalty" count is reset to zero just like your 'status' SC counts expire and you'll need to earn another 500 SC's to get the 8K bonus the next year.
May 17, 2011, 1:47 am
#38
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,572
Platinum has had no change to it. There is no dilution of Platinum benefits that I can see up to the 2000 SC mark; there is a new level above Platinum with unknown benefits and, it seems to me, sour grapes that Golds and Silvers are getting some gains
May 17, 2011, 1:52 am
#39
Join Date: Apr 2005
Location: OOL/DOH
Programs: QF LTS WP, Avis Pres Club, HH Diam.
Posts: 3,192
odd changes when VA/DJ is about to serve up a premium domestic product... nothing like choice.
May 17, 2011, 1:52 am
#40
Join Date: Oct 2007
Programs: QF Plat, GC Diamond
Posts: 101
If everyone else receives increased benefits except the Plats, then it is an effective dilution of their benefits...
May 17, 2011, 1:53 am
#41
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
Posts: 14,372
Would it be that hard to extend the changes in terms of class bonuses to cover oneworld partners too - Virgin Australia does not discriminate with Etihad, Malaysian Airlines, Air New Zealand etc. Lufthansa does not discriminate with their Star Alliance partners
Another missed opportunity that just complicates the Frequent Flyer Program.
Another missed opportunity that just complicates the Frequent Flyer Program.
well well!!
As a recent downgradee from platinum to gold, and with no starclass bookings my initial assessment of these changes is quite positive with respect to the increased mileage earnings!
i had transferred most of my business to star alliance, but this now makes QF look more attractive. ^ (or am I missing something??)
As a recent downgradee from platinum to gold, and with no starclass bookings my initial assessment of these changes is quite positive with respect to the increased mileage earnings!
i had transferred most of my business to star alliance, but this now makes QF look more attractive. ^ (or am I missing something??)
May 17, 2011, 2:19 am
#42
Join Date: Feb 2008
Programs: QF WP LTG PC+,OW Emerald
Posts: 286
Poor Red Roo,
He is hassled for not making an appearance here and then when he does, he may feel like he wished he hadn't.
Don't get me wrong, I also read these Enhancements with a little concern too.
My three thoughts are -
The positives are a bit bland.
The email says "including a dedicated team to look after your travel needs every step of the way. ". To be honset I thought I had that already with Qantas Premium Desk. If WP loses Qantas Premium help desk, you wont need the internet to hear the screams from WP. In reality it is the biggest perk over gold in terms of functional benefit (1st class lounge has no real function).
I don't like moving from your top tier (we can exclude CL as that is invite only) to your second tier (ie Platinum instead of Platinum 1). Q has offended my ego. And while it may be called a loyalty system it is really an ego system.
He is hassled for not making an appearance here and then when he does, he may feel like he wished he hadn't.
Don't get me wrong, I also read these Enhancements with a little concern too.
My three thoughts are -
The positives are a bit bland.
The email says "including a dedicated team to look after your travel needs every step of the way. ". To be honset I thought I had that already with Qantas Premium Desk. If WP loses Qantas Premium help desk, you wont need the internet to hear the screams from WP. In reality it is the biggest perk over gold in terms of functional benefit (1st class lounge has no real function).
I don't like moving from your top tier (we can exclude CL as that is invite only) to your second tier (ie Platinum instead of Platinum 1). Q has offended my ego. And while it may be called a loyalty system it is really an ego system.
May 17, 2011, 2:27 am
#43
Join Date: Jun 2002
Location: HKG/BNE
Programs: CX MPO Gold; QFClub
Posts: 336
One interesting question would be: if Plat is now the second to top tier, might we expect a new Lifetime Plat? Say, 28,000 SCs?
That may be worth putting a few miles to QF again.
The Plat+ benefits will have to be pretty compelling to lure us back from CX Diamond.
But do applaud the final realisation by QFF that Plat hasn't been cutting it for a while, and that an awful lot of people reach 1,200 SCs quite easily.
That may be worth putting a few miles to QF again.
The Plat+ benefits will have to be pretty compelling to lure us back from CX Diamond.
But do applaud the final realisation by QFF that Plat hasn't been cutting it for a while, and that an awful lot of people reach 1,200 SCs quite easily.
May 17, 2011, 2:38 am
#44
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
The indication of dedicated travel reps to me indicates something similar to Starwood Ambassador or Hyatt Gold Passport's Private Line Agent, i.e. you have a dedicated contact at Qantas. Unlike hotel programs, where the dedicated rep can handle special requests, I don't see this program would apply to airline travel.
May 17, 2011, 2:42 am
#45
Join Date: Mar 1999
Location: Melbourne
Programs: Qantas, Hilton, IHG
Posts: 1,762
This was a big change to the earning of QFF points on JQ.
The JQ Business Class earning was significantly downgraded and seem to limit QFF benefit unless a MAX option is paid for.
Should not at least 30 days notice of the change been given as per the Qantas FF T&Cs?
I'm sitting on JQ vouchers that now have been seriously degraded (for me).
http://www.qantas.com.au/fflyer/dyn/program/terms#jump2
3. Changes to Qantas Frequent Flyer
3.1 Subject to clause 3.2, Qantas reserves the right to make any changes (whether material or otherwise) to Qantas Frequent Flyer, the Terms and Conditions, the Awards or Benefits offered and the Fee Schedule, including:
a) changes to:
- the ways in which Points are earned and redeemed;
- Point earning and redeeming rates and Eligible Flights;
...
3.2 Qantas will use best efforts to advise Members of material changes to these Terms and Conditions and, where such changes will limit Benefits:
(a) where the Benefit is provided by Qantas, to give Members at least 6 months' notice;
(b) where the Benefit is provided by a third party, where possible give Members at least 30 days' notice.
The JQ Business Class earning was significantly downgraded and seem to limit QFF benefit unless a MAX option is paid for.
Should not at least 30 days notice of the change been given as per the Qantas FF T&Cs?
I'm sitting on JQ vouchers that now have been seriously degraded (for me).
http://www.qantas.com.au/fflyer/dyn/program/terms#jump2
3. Changes to Qantas Frequent Flyer
3.1 Subject to clause 3.2, Qantas reserves the right to make any changes (whether material or otherwise) to Qantas Frequent Flyer, the Terms and Conditions, the Awards or Benefits offered and the Fee Schedule, including:
a) changes to:
- the ways in which Points are earned and redeemed;
- Point earning and redeeming rates and Eligible Flights;
...
3.2 Qantas will use best efforts to advise Members of material changes to these Terms and Conditions and, where such changes will limit Benefits:
(a) where the Benefit is provided by Qantas, to give Members at least 6 months' notice;
(b) where the Benefit is provided by a third party, where possible give Members at least 30 days' notice.