How Was Qantas Feedback Panel
Nov 30, 2010, 6:17 am
#1
Original Poster
Join Date: Dec 2008
Location: Perth
Programs: QFF WP
Posts: 560
How Was Qantas Feedback Panel
Anyone else recieve this? Last page of the questionaire indicated SYD & PER were first ports for feedback:
An invitation to join a new Qantas feedback panel
Qantas is building a feedback panel, made up of a select group of customers, to help us continually improve our customer service. We would like to invite you to join the feedback panel.
A different method for you to tell us what you think
Approximately every second time you fly we will send you a link to a short survey (three questions) that will ask for feedback for the specific journey that you have just completed.
Linking your responses to a specific flight will allow your feedback to be delivered directly and quickly back to our frontline managers and the employees who served you, both in the air and on the ground, during your journey.
Each post journey survey should take less than 2 minutes to complete and you will be able to opt-out of the panel at any time. The survey is designed to be easily accessible on laptops and desktops as well as most internet enabled mobile devices, such as iPhone® and BlackBerry® smartphones.
We will also keep you updated with a quarterly newsletter that will only be distributed to panel members
An invitation to join a new Qantas feedback panel
Qantas is building a feedback panel, made up of a select group of customers, to help us continually improve our customer service. We would like to invite you to join the feedback panel.
A different method for you to tell us what you think
Approximately every second time you fly we will send you a link to a short survey (three questions) that will ask for feedback for the specific journey that you have just completed.
Linking your responses to a specific flight will allow your feedback to be delivered directly and quickly back to our frontline managers and the employees who served you, both in the air and on the ground, during your journey.
Each post journey survey should take less than 2 minutes to complete and you will be able to opt-out of the panel at any time. The survey is designed to be easily accessible on laptops and desktops as well as most internet enabled mobile devices, such as iPhone® and BlackBerry® smartphones.
We will also keep you updated with a quarterly newsletter that will only be distributed to panel members
Nov 30, 2010, 6:54 am
#2
Join Date: Apr 2005
Location: OOL/DOH
Programs: QF LTS WP, Avis Pres Club, HH Diam.
Posts: 3,192
no, but I have had 4 Leading Edge surveys in the past month asking about QFF, QF lounges, QF on-board (Y class which I have not flown since 1988, I did not participate in that one) and 'general feeling about QF'.
Dec 1, 2010, 5:44 pm
#3
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
Posts: 14,373
Dec 1, 2010, 9:25 pm
#4
Join Date: Jan 2004
Location: Jersey, CI
Posts: 1,094
Dec 1, 2010, 11:32 pm
#5
Join Date: Mar 2006
Location: Melbourne
Programs: QF PL (OW Emerald) Lifetime Gold; HGP Explorist; SPG Gold; HH Diamond
Posts: 198
just got my invitation to join the panel. filled in a short survey and they suggested that I'll get more questionaires following my next ex-PER or ex-SYD flights.