Deceased family member's FF account?
Jun 8, 2010, 10:34 pm
#1
Original Poster
Join Date: Jan 2009
Location: Melbourne, Australia
Programs: Qantas FF Bronze
Posts: 206
Deceased family member's FF account?
Hi to all,
I know it is not possible to transfer status credit between family members in the same way you can transfer points, however are there any exceptions to this rule such as a deceased person's account?
If not, is there anything that can be done with the lifetime Status Credits that are just sitting in the unused account?
Cheers
I know it is not possible to transfer status credit between family members in the same way you can transfer points, however are there any exceptions to this rule such as a deceased person's account?
If not, is there anything that can be done with the lifetime Status Credits that are just sitting in the unused account?
Cheers
Jun 8, 2010, 10:52 pm
#3
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
Posts: 14,372
From the QFF T&Cs:
And no, you can not use somebody else's Status Credits no matter whether this person is alive or dead. Not sure what they would do with Partner Gold in this situation but I guess they would still award it.
8.3 Membership will terminate automatically on the death of a Member. Points earned but not yet redeemed or transferred prior to the death of the Member will be cancelled. Qantas will close the Member's account on notification of the Member's death. Qantas will not be liable for any loss or damage whatsoever suffered by any person as a result of such cancellation.
Jun 9, 2010, 3:31 am
#5
Join Date: Jan 2005
Location: Sydney, Australia
Programs: QF Gold LTG (ow Saph), HHon Silver, Marriot Gold
Posts: 2,927
Note from a friends experience.
Login in and transfer out as many points as you can using family transfers.
Book award flights for family members.
On the SCs, they are afterall "Lifetime" by name and nature.
Login in and transfer out as many points as you can using family transfers.
Book award flights for family members.
On the SCs, they are afterall "Lifetime" by name and nature.
Last edited by moa999; Jun 9, 2010 at 4:44 am
Jun 9, 2010, 3:47 am
#6
Join Date: Feb 2006
Location: NUE,MUC,INN,FDH
Programs: QF LTG, LH (SEN*** till 02/26), AF, AA, AB-G†
Posts: 2,076
LH is very good in that: You have 6 Months to redeem the miles or you can transfer the miles to any family member - you can split them or put them in one account.
Status cannot be transfered.
So transfer the miles and then close the account!
Jun 9, 2010, 6:15 am
#7
Join Date: Aug 2009
Location: MEL
Programs: Plastic Fantastic! - QF, DJ, AF, NZ, DL etc..
Posts: 414
8.3 Membership will terminate automatically on the death of a Member. Points earned but not yet redeemed or transferred prior to the death of the Member will be cancelled. Qantas will close the Member's account on notification of the Member's death. Qantas will not be liable for any loss or damage whatsoever suffered by any person as a result of such cancellation.
- Who says QF needs to know the member is Dead?
Log on and transfer every last penny of points to a family member, if the amount of points able to be transfered is limited then book book book for as many family members as you can.
- Who says QF needs to know the member is Dead?
Log on and transfer every last penny of points to a family member, if the amount of points able to be transfered is limited then book book book for as many family members as you can.
Jun 11, 2010, 12:00 am
#10
Join Date: Dec 2000
Location: Melbourne, Vic., Australia.
Programs: QF Platinum One (LTG), UA Plat IHG Plat
Posts: 5,836
Exactly what I did. Luckily I was able to figure out my mum's PIN and over the next 3 years transferred the points out as family transfers to different members.