Qf ticket change / refund / processing problems?
May 26, 2010 | 8:04 am
#1
Original Poster
Join Date: Aug 2009
Location: MEL
Programs: Plastic Fantastic! - QF, DJ, AF, NZ, DL etc..
Posts: 414
Qf ticket change / refund / processing problems?
Have made a change to FF bkg;
$$ change plus fee was deduced from oringal CC then refunded, and waiting in limbo for bkg to be ticketed.
Questioned QF re status of bkg; was told "bkg error" original bkg, then changed; hence problems with refund followed by immediate deducton and refund
,
have had problems before with a QF downdgrade refund (2months)?
But is this change to FF bkg *unable to be ticketed* regular or just me?
REgards. DAvid.
$$ change plus fee was deduced from oringal CC then refunded, and waiting in limbo for bkg to be ticketed.
Questioned QF re status of bkg; was told "bkg error" original bkg, then changed; hence problems with refund followed by immediate deducton and refund
,have had problems before with a QF downdgrade refund (2months)?
But is this change to FF bkg *unable to be ticketed* regular or just me?
REgards. DAvid.
May 26, 2010 | 8:59 pm
#4
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF LTG / P1 , LH LT SEN / HON, OZ LT Diamond +, Marriott LT PT, HH Diamond,
Posts: 15,158
May 27, 2010 | 1:02 am
#5
Join Date: May 2005
Location: SJC
Programs: NZ*G, QF NB, UA 1K, AA ExecPlat, IHG PlatAmb, HHonors Gold, SPG Gold, Marriott Gold, ZE1 PC
Posts: 2,635
I had an award booking for August that sat in the queue for 3 weeks until I called about it. Apparently there was an exception (they misquoted the number of points required) but they are "overloaded" at the moment and are running 2+ weeks behind.
Ticket still isn't issued but the points were finally deducted.
Ticket still isn't issued but the points were finally deducted.