Rumoured FIRST reductions
Feb 4, 2010, 7:25 pm
#61
Original Member
Join Date: May 1998
Location: Portland OR Double Emerald (QF and AA), DL PM/MM, Starwood Plat
Posts: 19,589
Qantas have dealt with such downgrade issues before with set compensation rates:
http://www.qantas.com.au/agents/dyn/qf/news/200809/0947
http://www.qantas.com.au/agents/dyn/qf/news/200809/0947
Also fascinating that the A380 suite was valued at over AUD 1000 per sector more than F; that of course has become 0 now.
Feb 4, 2010, 8:16 pm
#62
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 21,990
There is a more comtemporary version around - I need to find the link.
Note this did apply, IIRC, to AONEx PAX booked in A class but downgraded to D (I'll need to dig up the references).
Note this did apply, IIRC, to AONEx PAX booked in A class but downgraded to D (I'll need to dig up the references).
Feb 4, 2010, 10:02 pm
#63
Join Date: Sep 1999
Location: Los Angeles
Programs: UA 1K, AA 2MM, Bonvoy LT Plt, Mets fan
Posts: 5,073
I think another problem is the fact that the A380 F suites may not fit in Zone A of a 747 leaving an economically viable F class. Didn't CX reduce their F from 12 to 9 seats?
QF must have decided that having two different product offerings in F and J on the A380 and 747 would damage the brand.
As for the remaining 8 A380, I think there will not be an F but expanded Y and PE.
QF must have decided that having two different product offerings in F and J on the A380 and 747 would damage the brand.
As for the remaining 8 A380, I think there will not be an F but expanded Y and PE.
If I were in a cost-control mode, until it was time to renovate the entire J product, I would leave the old F seats in Zone A & reserve Zone A for full-J pax until checkin (and highest-level elites after that). Plus, I would leave those seats empty as long as possible to give those pax even more benefit.
But, then again, nobody has asked me to run an airline lately...
Feb 4, 2010, 11:15 pm
#64
Join Date: Jun 2009
Location: LHR
Programs: BA Gold
Posts: 339
If I were in a cost-control mode, until it was time to renovate the entire J product, I would leave the old F seats in Zone A & reserve Zone A for full-J pax until checkin (and highest-level elites after that). Plus, I would leave those seats empty as long as possible to give those pax even more benefit.
But, then again, nobody has asked me to run an airline lately...
But, then again, nobody has asked me to run an airline lately...
That will mess with customer's expectations (especially if there are frequent equipments swaps between J/Y+/Y 744s and J/Y+/Y 380s). Doing the full conversion gets the extra 4 seats (and thus some sort of ROI figure, even if it isn't that close) and also means every QF J pax knows they will get a lie-flat. You can't a decent number of SkybedMkIIs in the current 744 J cabins. I'm willing to bet they have to take out F to make the numbers work.
Feb 5, 2010, 12:09 am
#65
Join Date: Mar 2009
Location: Weekdays: LAX; Weekends (when not in a metal tube): LPC
Programs: AA EXP, SPG Gold
Posts: 228
I assume mileage awards are just re-credited the appropriate difference from the relevant award chart. (Which would really suck if it happened to me on my LAX-MEL flight -- that's only 10,000 AAdvantage miles...roughly $200USD cash value.)
Feb 5, 2010, 12:17 am
#66
Join Date: Aug 2008
Location: LHR
Programs: BAEC GGL & CCR / QF LTG
Posts: 829
QF outline this in section 4.7 of their Conditions of Carriage and would form the basis for me asking for a reroute:
"If We need to ask You to downgrade for any reason, We will at Your Option ... accommodate You on a reasonable alternative available flight on Our services."
Jase.
Feb 8, 2010, 8:21 pm
#67
Join Date: Sep 2000
Location: Miami Beach, FL, USA
Programs: AA EXP 2MM
Posts: 218
The cutbacks are already starting. I have (make that--"had") 2 F tix I booked last Oct with miles on AA for QF74 from SFO to SYD in mid April. Just found out the flight's had F removed; same seats (3E & 3F), but now showing as Business. AA liaison is reaching out to QF to see if they'll switch me to QF108 out of LAX instead, fingers crossed....
Feb 8, 2010, 10:28 pm
#68
Join Date: Mar 2003
Location: SYD
Programs: DJ, QF, SPG, Hilton
Posts: 2,984
It depends on how cosy AA and QF are when it comes to these things...
The quoted CoC above is true when it's QF miles on QF metal. If it's AA miles buying a QF seat, don't expect a guaranteed desirable outcome. If QF don't have 2 F award seats available on the route/date you want, you and AA will have to work something out.
I'd a similar situation last year with CX on QF miles. CX withdrew F and just flatly refused to open up F seats on another flight.
Stand your ground.
The quoted CoC above is true when it's QF miles on QF metal. If it's AA miles buying a QF seat, don't expect a guaranteed desirable outcome. If QF don't have 2 F award seats available on the route/date you want, you and AA will have to work something out.
I'd a similar situation last year with CX on QF miles. CX withdrew F and just flatly refused to open up F seats on another flight.
Stand your ground.
Feb 9, 2010, 2:17 am
#69
Join Date: Jun 2009
Programs: AA Gold, Hyatt Plat, SPG Gold, Hilton Gold, IHG Plat, Carlson Gold
Posts: 246
The cutbacks are already starting. I have (make that--"had") 2 F tix I booked last Oct with miles on AA for QF74 from SFO to SYD in mid April. Just found out the flight's had F removed; same seats (3E & 3F), but now showing as Business. AA liaison is reaching out to QF to see if they'll switch me to QF108 out of LAX instead, fingers crossed....
Not sure how this will play if QF is reluctant. I'll try and stand my ground but am not sure what more I can do.
Feb 9, 2010, 2:33 am
#70
Join Date: Dec 2004
Location: Brisbane, Australia
Programs: Virgin Australia Velocity Gold
Posts: 1,425
Here's the reason why:
QF17/QF18 SYD/EZE/SYD
No F cabin service from 12APR10 to 06JUN10. Affected pax rebooked into the Business cabin.
No F cabin service from 12APR10 to 06JUN10. Affected pax rebooked into the Business cabin.
QF73/QF74 SYD/SFO/SYD
No F cabin service from 12APR10 to 06JUN10. Affected pax rebooked into the Business cabin.
No F cabin service from 12APR10 to 06JUN10. Affected pax rebooked into the Business cabin.
QF29/QF30 MEL/HKG/LHR/HKG/MEL
No F cabin service from 12APR10 to 06JUN10. Affected pax rebooked into the Business cabin.
No F cabin service from 12APR10 to 06JUN10. Affected pax rebooked into the Business cabin.
Feb 9, 2010, 4:09 am
#73
FlyerTalk Evangelist
Join Date: Apr 2002
Location: SYD
Programs: QF WP/LTG | UA P
Posts: 13,526
If the worst happens, just make sure you get seats in A zone if you are on a 4 class 744 that only offers 3 classes of service.
Feb 9, 2010, 10:29 am
#75
Join Date: Dec 2005
Location: NL
Programs: BA Gold
Posts: 192
I did get compensation for a last minute downgrade (A to D) on HKG-SYD last year. I was traveling on an AONEX, and got about the amount mentioned in the document.
