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LA: MIA-JNB r/t in J for ~$2,300

LA: MIA-JNB r/t in J for ~$2,300

Old Aug 15, 18, 6:12 am
  #61  
 
Join Date: Apr 2012
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Sorry if I wasn't clear. My big question is how do I figure out the fare for the Mia-Gru AA flight. When I paid, it was all one big fare, not priced by segments.

I know the latam flights are by miles, so I can calculate that easily.
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Old Aug 15, 18, 4:22 pm
  #62  
 
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Originally Posted by stockboy85 View Post
Sorry if I wasn't clear. My big question is how do I figure out the fare for the Mia-Gru AA flight. When I paid, it was all one big fare, not priced by segments.

I know the latam flights are by miles, so I can calculate that easily.
Fairly straightforward. Depends on who issued your ticket, AA or LA? No matter what your LA/JJ segments will accrue EQM/EQD on the "distance" basis. If ticketed by AA your AA flights will accrue EQM/EQD on the AA "fare" basis. If ticketed by LA you might get lucky and have an AA flight credit on the distance method, however, sometimes partner carriers share pricing information with AA so that they will know what you paid in order to use the “fare” method. You can generally tell by pulling up your reservation on AA.com and seeing if it has any pricing information. If not then you should be credited on the distance method.

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Old Aug 15, 18, 8:31 pm
  #63  
 
Join Date: Apr 2012
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AA issued my ticket. I see the total fare data, but not by segment. Any way to figure out the fare data for just the Mia-Gru segments?

What I'm really trying to figure out is if I'm going to reach plat pro with this ticket or if I need to book one more trip before the end of the year.

Thanks!
​​
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Old Aug 16, 18, 12:21 am
  #64  
 
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Originally Posted by stockboy85 View Post
AA issued my ticket. I see the total fare data, but not by segment. Any way to figure out the fare data for just the Mia-Gru segments?

What I'm really trying to figure out is if I'm going to reach plat pro with this ticket or if I need to book one more trip before the end of the year.

Thanks!
​​
There's really no way to to know how AA will prorate your ticket. But just taking a wild guess, say you paid $2000 and have 5 segments, then consider yourself lucky if they give you $400 EQD for the AA segment. Just using a ballpark, maybe $100 more or less but don't expect much.
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Old Feb 16, 19, 8:02 pm
  #65  
 
Join Date: Nov 2004
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These fares are still around, i just helped some family members on the east coast get to South Africa for just a couple hundred more than their friends traveling in economy plus during peak travel periods next winter.

LATAM had held back Z space for peak christmas 2019 dates, at least the outbound, so they had to settle for the I fare on thr outbound. Wound up ticketing thru AMEX, no IAP discount on this one though, but they had a pile of MRs to bring the price down quite a bit and get the 35% rebate with the biz platinum card. It was $2700ish per ticket total, routed through JFK on the return and via SCL and GRU for the flatbeds all the way. Was able to OJ into CPT and out of JNB as well. Overall a good value.

Wondering if AS has updated flight ranges for LA coded segments, at 200% rdms that would be the place to bank these, three free domestic US one ways with the 35k AS miles if the over water LA segmente credit properly. If not BA could be decent w a household account to pool roughly 20k rdms x 5 pax and use for shorthaul AA and AS redemptions.
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Old Feb 16, 19, 8:59 pm
  #66  
 
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Originally Posted by stephem View Post
These fares are still around, i just helped some family members on the east coast get to South Africa for just a couple hundred more than their friends traveling in economy plus during peak travel periods next winter.

LATAM had held back Z space for peak christmas 2019 dates, at least the outbound, so they had to settle for the I fare on thr outbound. Wound up ticketing thru AMEX, no IAP discount on this one though, but they had a pile of MRs to bring the price down quite a bit and get the 35% rebate with the biz platinum card. It was $2700ish per ticket total, routed through JFK on the return and via SCL and GRU for the flatbeds all the way. Was able to OJ into CPT and out of JNB as well. Overall a good value.

Wondering if AS has updated flight ranges for LA coded segments, at 200% rdms that would be the place to bank these, three free domestic US one ways with the 35k AS miles if the over water LA segmente credit properly. If not BA could be decent w a household account to pool roughly 20k rdms x 5 pax and use for shorthaul AA and AS redemptions.
What were the full routings if you don’t mind me asking?
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Old Feb 17, 19, 10:45 am
  #67  
 
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Originally Posted by cheltzel View Post
No SA flights are involved I believe. The GRU-JNB legs I see have flight #'s that match the corresponding JJ flight #'s in the schedule. Like LA8162 (GRU-JNB) and there is a JJ8162 in the schedule operating with the same departure/arrival times. And LA8163/JJ8163 for the return leg to GRU from JNB.
The other LA8xxx flights are within the Americas and these cannot be SA flights..
We actually booked this a few weeks ago and the 8058 & 8059 are operated by LATAM.... We purchased this through LATAM and not AA...
17:55 Sao Paulo (GRU)09:20 (Friday) Johannesburg (JNB)LA8058

Operated by LATAM Airlines BrasilPremium Business-Z

12:15 Johannesburg (JNB)18:50 Sao Paulo (GRU)LA8059
Operated by LATAM Airlines BrasilPremium Business-Z



Note that the Fare Code is Z....
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Old Feb 17, 19, 11:27 am
  #68  
 
Join Date: Nov 2017
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I took advantage of this deal last November. Between the hassle of dealing with multiple involuntary itinerary changes and LATAM’s failure to properly ticket my trip (which resulted in significant out-of-pocket expenses), I can honestly say it wasn’t worth it. The hard and soft products are mediocre at best, and the customer service is astoundingly terrible. Hopefully others have better luck than I did!
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Old Feb 17, 19, 12:31 pm
  #69  
 
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BTW, there are no longer any LA coded SA flights, so you only have one option for crossing the Atlantic, the LA coded LA flight.

The itinerary i booked was MIA-SCL-GRU-JNB-CPT/ JNB-GRU-JFK-MIA. I class on outbound and Z on return.
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Old Feb 17, 19, 4:44 pm
  #70  
 
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Originally Posted by globetrotter85 View Post
I took advantage of this deal last November. Between the hassle of dealing with multiple involuntary itinerary changes and LATAM’s failure to properly ticket my trip (which resulted in significant out-of-pocket expenses), I can honestly say it wasn’t worth it. The hard and soft products are mediocre at best, and the customer service is astoundingly terrible. Hopefully others have better luck than I did!
GlobeTrotter.... Could you be a bit more specific regarding the itinerary changes and out pocket expenses you faced? Thanks... Jon
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Old Feb 17, 19, 7:54 pm
  #71  
 
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Originally Posted by MarJon View Post
GlobeTrotter.... Could you be a bit more specific regarding the itinerary changes and out pocket expenses you faced? Thanks... Jon
For sure. There were two issues: (1) involuntary changes to my itinerary that were incredibly difficult to correct due to LATAM's customer service model and (2) denied boarding for one leg of my outbound journey, which was marketed as JJ and operated as SA (between JNB-CPT).

Regarding the first issue, to avoid the subpar JJ 777 equipment I decided to route through SCL. My original itinerary was MIA-SCL-GRU-JNB-CPT for the outbound, all ticketed as "premium business." About a month before departure I received notification of an involuntary change to the SCL-GRU portion of my itinerary... a very unfavorable one at that. They added a stop in EZE and downgraded me from business to economy (ha!). Before I had a chance to call them to decline the new itinerary, I received a second notification regarding another involuntary change -- this time on the inbound flights (again routing through EZE and being downgraded to economy).

When I contacted LATAM's US helpline, it evolved into a customer service nightmare. I explained that I would not accept the multiple changes and would need a different solution. The agent was either poorly trained or totally apathetic (probably both). I had to go on Google flights and talk her through all of the available options... not sure why she wasn't able to see these flights on her end, but oh well. While fixing my outbound flights, the agent accidentally disconnected but proceeded to ticket my itinerary without fixing the inbound. As a result, the system classified my involuntary change for the return as being "fixed," which meant subsequent agents were unable to make the necessary corrections for my inbound flights. With any other airline a good agent would have been empowered to reverse this, but that doesn't seem to be the case with LATAM. All they can do is create a case number and then route you to a million different departments until, with any luck, you get through to someone who can actually help. Well, in my case, that unfortunately never happened and I was forced to start my outbound journey and hope that the inbound would be resolved by the time those flights came around. (For what it's worth, I ultimately got my inbound flights corrected, but only after spending several hours with a ticketing agent at JNB on the day of my return. She was probably the nicest and most understanding person I dealt with at LATAM, and she indicated this isn't even close to the worst of the issues they experience on a daily basis. Apparently their systems are a nightmare and even she isn't able to contact support directly... everything gets routed one level at a time.)

The second issue was even more frustrating. I should have known something was up when the agent at MIA was able check-in my companion all the way to CPT, but wasn't able to do the same for me. The solution: "speak to someone in SCL or GRU." Well, I did just that and they had the same issue of not being able to check me in for the JNB-CPT portion of the flight. Their suggestion: "speak to someone in JNB when you land." This made me nervous given the short layover, but I figured someone at SA could probably figure it out. Boy was I wrong.

Upon arriving at JNB, I immediately went to the SA ticketing desk and explained the situation. The agent pulled up the reservation and noted that I had a seat, but that LATAM had failed to fully ticket the itinerary and they wouldn't be able to print a boarding pass or let me board. I'm not familiar with the complexities of airline ticketing systems, but the SA agent explained that without a proper e-ticket number, SA wouldn't get paid by LATAM if I took the flight. Calls to LATAM were unsuccessful and it ultimately came down to either paying for a new ticket from JNB-CPT or getting stuck at JNB. Since I was traveling with someone else, I chose to purchase a new biz ticket for more than $400.

I'll spare you the details, but several months later (in JANUARY!!), LATAM finally agreed to reimburse me for my out-of-pocket expenses. I provided a bank authorization form and they told me it would take two weeks to hit my account. Guess what never hit my account?? Yep, I still haven't been reimbursed and the issue is still unresolved. I called my credit card issuer this morning to dispute the charges. Not sure what else to do at this point.

So, long story short, I will do everything I can to avoid flying LATAM and would gladly pay more to fly a different airline. LATAM business class is nothing to write home about and if something goes wrong, you're totally screwed.
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Old Feb 18, 19, 6:50 am
  #72  
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LATAM is known for needing to go the credit card dispute route when refunds are due. My local federal credit union said their dispute department knows LATAM well from another customers dispute.

They also have no issue simply saying we dont care what the law says, we'll just pay a fine. I had booked them number of times due to great J fares to AKL. Never again, just not worth the hassle.
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Old Feb 18, 19, 9:45 am
  #73  
 
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Originally Posted by globetrotter85 View Post
My original itinerary was MIA-SCL-GRU-JNB-CPT for the outbound, all ticketed as "premium business."
GlobeTrotter... Thank you for the great insight you provided.... Our itinerary is the same as yours except we end in JNB. So, far... and I double checked everything, we are still on the same routing.... However, we are still about 9 weeks out..... Thank you again and I do hope it gets straightened out..... One further question.... Did you enjoy SA? Thanks... Jon

PS. After reading a previous post we are scrambling to get a Yellow Fever Vaccination before we leave.......
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Old Feb 18, 19, 10:55 am
  #74  
 
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Originally Posted by MarJon View Post
GlobeTrotter... Thank you for the great insight you provided.... Our itinerary is the same as yours except we end in JNB. So, far... and I double checked everything, we are still on the same routing.... However, we are still about 9 weeks out..... Thank you again and I do hope it gets straightened out..... One further question.... Did you enjoy SA? Thanks... Jon

PS. After reading a previous post we are scrambling to get a Yellow Fever Vaccination before we leave.......
We were on the new SA A330 and it was light years better than any of the LA/JJ equipment (incl. their Dreamliner). Aside from the equipment, the service was noteceably better as well, even though it was only a 2-hr flight! If I weren’t chained to oneworld by my emerald status, I would have gladly opted for SA between GRU and JNB.

Good call on the yellow fever vaccine. They didn’t ask for proof of our inoculations when arriving in South Africa, but I wouldn’t risk it.
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Old Feb 18, 19, 11:24 am
  #75  
 
Join Date: Nov 2004
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There are some airlines that i will only ticket through a real world TA, I guess I would add LA to that list after your experience. At least then you have someone else making calls if they are needed. But usually a TA can just rebook as the fare rules allow as opposed to requiring carrier approval and intervention. They can also spot things like a missing eticket for a segment far better than i can.
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