New SOP regarding Freedom Baggies (at least in MIA)

Old Aug 10, 07, 3:50 pm
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New SOP regarding Freedom Baggies (at least in MIA)

Yesterday as I was leaving MIA - I really truly forgot to take out my Freedom Baggie. The x-ray guy held my bag in the machine and called for back up. The guy that finally showed up - looked for my baggie (I told him where it was). Told him I forgot to take it out. He said that there is a new nationwide SOP as of 8-2-07 which is to teach "us people" a lesson. Instead of clearing the back we are escorted back to the end of the security line. He said that too many of "you people" don't take your baggies out thinking you'll get a quick bag search and be done with it. Well you have had a year to learn the policy so we are now "punishing" you. I called him on it and said I can't believe it is a nationwide SOP - he insisted it is. I asked who the FSD is so I could send a letter he said that currently they don't have one - only an acting one. This was at MIA terminal E.

Can this new SOP be true???
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Old Aug 10, 07, 3:57 pm
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Another week, another TSO on a power trip. Lather, rinse, repeat..
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Old Aug 10, 07, 4:09 pm
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Could be true . . . last week in Terminal D at DFW, I forgot an almost-empty, travel-sized toothpaste tube in my briefcase. TSA pulled my bag for second screening. Was told by TSA checker that "starting next week, we will confiscate and discard your non-bagged liquids and gels." When asked if I would be able to re-enter screening line for second attempt, he said no. TSA supervisor not available at that time to confirm/deny this new policy.
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Old Aug 10, 07, 4:12 pm
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Originally Posted by MikeFly View Post
Yesterday as I was leaving MIA - I really truly forgot to take out my Freedom Baggie. The x-ray guy held my bag in the machine and called for back up. The guy that finally showed up - looked for my baggie (I told him where it was). Told him I forgot to take it out. He said that there is a new nationwide SOP as of 8-2-07 which is to teach "us people" a lesson. Instead of clearing the back we are escorted back to the end of the security line. He said that too many of "you people" don't take your baggies out thinking you'll get a quick bag search and be done with it. Well you have had a year to learn the policy so we are now "punishing" you. I called him on it and said I can't believe it is a nationwide SOP - he insisted it is. I asked who the FSD is so I could send a letter he said that currently they don't have one - only an acting one. This was at MIA terminal E.

Can this new SOP be true???
If it is SOP, it's a crock of you know what. Regardless, what the "officer" did was unprofessional to you as a customer.

I would complain loudly if this happened to me. They're wasting your time and theirs. It's not efficient.

You are the customer. You pay a security fee with every ticket you purchase. As a customer, I expect to be treated like a customer. You don't punish customers.

Find out who the acting FSD is and file a complaint. File a complaint with the airport and also send a letter to the station manager of the airline you are flying and let them know the actions of the TSA are unacceptable.

I personally would have made a lot of noise at the checkpoint before I went back to "the end of the line".
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Old Aug 10, 07, 4:12 pm
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Boy, that makes me feel REAL safe.

I wonder what they'd do if you didn't take it out again. How many times would you go to the back of the line?

Also, what happens if there's no line?
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Old Aug 10, 07, 5:21 pm
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Old Aug 10, 07, 5:48 pm
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Originally Posted by SDF_Traveler View Post
If it is SOP, it's a crock of you know what. Regardless, what the "officer" did was unprofessional to you as a customer.

I would complain loudly if this happened to me. They're wasting your time and theirs. It's not efficient.

You are the customer. You pay a security fee with every ticket you purchase. As a customer, I expect to be treated like a customer. You don't punish customers.

Find out who the acting FSD is and file a complaint. File a complaint with the airport and also send a letter to the station manager of the airline you are flying and let them know the actions of the TSA are unacceptable.

I personally would have made a lot of noise at the checkpoint before I went back to "the end of the line".
you hit the nail right onthe head-complain loudly. for me, it would have been not only loud via the tsa complaint system but also loud right then & there so that others could hear and see what was going on. i would have also demanded a supe, everyone's i/d 's and a leo if i felt it was warranted [in other words, i got or was getting close to d-y-w-t-f-t). this person has abosloutely no business being in a service environment and dealing with the public.
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Old Aug 10, 07, 7:13 pm
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Yes, this is spreading nation wide. I had a bad time with the TSA at ORD recently with eye medicines (liquids in little bottles). I had too many for my Freedom baggie and had them in the original Rx boxes with full documentation.

I got the 'everything has to go into one baggie' line. Well, the medicines wouldn't fit!

The TSA people told me that if my items weren't in the bag, they would throw them away! I was about to say 'are you out of your mind?' when a supervisor came over to see what was going on. She said 'you can have them if we log them all in.' That they did. What happens to that information?

I am so tired of all this!

Last edited by oldpenny16; Aug 10, 07 at 7:18 pm
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Old Aug 10, 07, 7:47 pm
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If this is true, it will be one more straw that eventually will help to break the camel's back. People are human; sometimes they forget things. If TSA fails to accommodate this quirk of human nature, there will be a backlash.

Every now & then (usually on a very early morning flight) I will forget to remove my laptop from its case. Does that give them the right to confiscate the laptop?

As I understand it, TSA has NO legal authority to confiscate anything -- illegal weapons are turned over to law enforcement officers for handling.
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Old Aug 10, 07, 8:08 pm
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I'm with goalie on this. I'd get REALLY loud and make a scene over a TSAhole like that. Screw the supervisor ... have the screening manager there, GSC and an LEO. Try to make an example of me and I'll make an example of you.
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Old Aug 10, 07, 9:46 pm
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Originally Posted by Superguy View Post
I'm with goalie on this. I'd get REALLY loud and make a scene over a TSAhole like that. Screw the supervisor ... have the screening manager there, GSC and an LEO. Try to make an example of me and I'll make an example of you.
I would make a huge scene at the checkpoint as well (per my previous post), but I'd be firm, yet polite, and stand my ground. FWIW, I probably wouldn't move out of the line, but instead I would kindly persist that my belongings are screened so that I may continue into the secure area. If the TSA officer doesn't want to do his job as a civil servant, I would continue to advise the officer (or manager) that I waited my turn in line, I have a valid boarding pass, I paid for TSA security services when I purchased my ticket, and I am here to be screened. "Could you please finish screening me, Sir" -- "I'm sorry, but if you are refusing to screen me I would like to speak to the Screening Manager" - "No thanks; I already waited my turn in line, Sir. Are you refusing to screen me?" ---

If I accidently left my baggie in my carry-on, so what? If the screener has a problem with how I put my belongings through the x-ray belt, it isn't my problem. The screener could simply take my baggie and/or my carry on and run it through the x-ray again.

If a screening manager doesn't get involved and I finally am screened by being persistant, I would be certain to request the screening manager once I am cleared.
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Old Aug 10, 07, 9:59 pm
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Don't Ask for the Screening Manager

I understand the initial reaction to asking for the screening manager. But, I can tell you, 90% of the time they're going to support the screener. Remember, they're only thinking, CYA.

Instead, ask for the FSD (Federal Security Director). And, trust me on this one, use the acronym, "FSD". When they hear that acronym, they know you're more than just a sheeple.

Some day I'll explain why in another post.

Ask for the FSD, and be prepared to wait until he/she arrives, because they're probably not in the sterile/screening area, they're in some office, reading the latest BS from TSA HQ. I had to wait 12 minutes before the FSD arrived at one airport. After seeing what was going on, I received an apology, his business card and went merrily on my way.

ASK FOR THE FSD!!
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Old Aug 11, 07, 8:05 am
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I should have mentioned the priceless look on the TSO's face when he put me at the end of the line (average length). I then moved to the F line and practically beat him back to the WTMD!!!

Some of the posters were right - I should have asked for more higher ups including the FSD. My only excuse I was too flabbergasted by his actions to think straight!
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Old Aug 11, 07, 8:40 am
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Originally Posted by goalie View Post
you hit the nail right onthe head-complain loudly. for me, it would have been not only loud via the tsa complaint system but also loud right then & there so that others could hear and see what was going on. i would have also demanded a supe, everyone's i/d 's and a leo if i felt it was warranted [in other words, i got or was getting close to d-y-w-t-f-t). this person has abosloutely no business being in a service environment and dealing with the public.
Even more than complaining, these crazy on the spot TSA decisions need to be publicized. Send an e-mail to the MSNBC columnist who recently wrote about travel rules that make no sense. Contact the news media in your hometown and also in MIA about the purported TSA policy of punishing passengers. Finally, write to your elected members of Congress. They are the ones who established this abomination to allegedly make us safer. They need to hear what this worthless agency is doing, how it is perverting its purpose of screening so flying is safer. "If you want to professionalize you must federalize" my @$$! And some in Congress want to grant these petty tyrants the ability to form a union, which would allow almost permanent protection for rogues in the TSA ranks.
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Old Aug 11, 07, 9:37 am
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Well, I did contact the huge company that makes most of my eye medicines. I figured if any outfit had any pull, they would.

I am dreading my next trip. Just dreading it.
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