SF-95 Claims Form question

Old Nov 30, 04, 4:25 pm
  #1  
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SF-95 Claims Form question

TSA folks -

Is the SF-95 Claims Form the apporpriate form to fill out to complain of a verbally abusive screener. It is seems to be only for Property or Loss or direct body injury but they insist that this is form I should fill out.

Thoughts?

Thanks.
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Old Nov 30, 04, 5:07 pm
  #2  
 
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That's sounds odd to me. Try contacting the Customer Response Center. I do not have the number on hand, but go to tsa.gov. It may be posted there. Sorry, I couldn't be of more help!
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Old Nov 30, 04, 7:27 pm
  #3  
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Originally Posted by auh2o
TSA folks -

Is the SF-95 Claims Form the apporpriate form to fill out to complain of a verbally abusive screener. It is seems to be only for Property or Loss or direct body injury but they insist that this is form I should fill out.

Thoughts?

Thanks.
Yes -- The SF-95 is for property damage caused by the government and is a one-size-fits-all form. ("SF stands for "Standard Form.") I've filled them out for damage caused by movers during military PCS moves. Years ago, I remember a conversation with an Air Force JAG who told me that about 20% of all claims are never filed because the filer is intimidated by the complexity of the form.

If the screener or the supervisor told you to fill out an SF-95 to make a complaint, I would add that bit of misleading information to the complaint.
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