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-   -   Should I complain? (https://www.flyertalk.com/forum/practical-travel-safety-security-issues/362604-should-i-complain.html)

Loose Cannon Oct 11, 2004 1:35 pm

Should I complain?
 
When I flew from OAK to MDW the TSA searched both of my checked bags by hand. When I arrived at MDW and claimed the bags I discovered that the TSA failed to re-seal the bags. Though nothing was missing I am not happy that the agents failed to re-seal my bags because there was the potential for loss. Should I complain to the TSA about this? If so how do I go about it? What is TSA standard procedure in regards to resealing checked bags after a hand search?

TSASCRNR Oct 11, 2004 1:46 pm


Originally Posted by Loose Cannon
When I flew from OAK to MDW the TSA searched both of my checked bags by hand. When I arrived at MDW and claimed the bags I discovered that the TSA failed to re-seal the bags. Though nothing was missing I am not happy that the agents failed to re-seal my bags because there was the potential for loss. Should I complain to the TSA about this? If so how do I go about it? What is TSA standard procedure in regards to resealing checked bags after a hand search?


What do you mean by re-seal?

Did you put the bags in a giant zip-lock bag or something?

Just kidding! :D

Please elaborate.

Steve

Spiff Oct 11, 2004 1:51 pm

Definitely complain.

Bags should never be opened unless the passenger is present or expressly gives his/her consent to do so, regardless of what the current TSA policies are.

Complaints are the only way we are going to change these stupid policies, short of a well-deserved purge of the TSA's leaders.

TSASCRNR Oct 11, 2004 2:05 pm


Originally Posted by Spiff
Definitely complain.

Bags should never be opened unless the passenger is present or expressly gives his/her consent to do so, regardless of what the current TSA policies are.

Complaints are the only way we are going to change these stupid policies, short of a well-deserved purge of the TSA's leaders.


100% checked baggage checks.

If you set off the alarm in the bagroom or baggage area, that bag MUST be opened and inspected.

If you think its a stupid policy then we will let whatever prohibited items thru and say the HELL with everyone and WHO CARES if there is a bomb in that checked bag.

Come on SPIFF, you need to use some common sense.

I said earlier in another thread, you will be AMAZED at the items we find in checked baggage.

Steve

whirledtraveler Oct 11, 2004 2:08 pm


Originally Posted by TSASCRNR
100% checked baggage checks.

If you set off the alarm in the bagroom or baggage area, that bag MUST be opened and inspected.

If you think its a stupid policy then we will let whatever prohibited items thru and say the HELL with everyone and WHO CARES if there is a bomb in that checked bag.

Come on SPIFF, you need to use some common sense.

I said earlier in another thread, you will be AMAZED at the items we find in checked baggage.

Steve


So you think it is unreasonable to open bags only in front of the passenger? Why?
+

SJCFlyerLG Oct 11, 2004 2:08 pm

I am AMAZED
 
I am AMAZED - that air cargo is still not screened at all. Until something is done about this gaping security hole, stop trying to convince people that these very invasive procedures are TRULY making us safer.

And why can't America do what other countries do - checked luggage is only opened in the presence of the passenger, who then has the right to lock the bags?

TSASCRNR Oct 11, 2004 2:11 pm


Originally Posted by SJCFlyerLG
I am AMAZED - that air cargo is still not screened at all. Until something is done about this gaping security hole, stop trying to convince people that these very invasive procedures are TRULY making us safer.

And why can't America do what other countries do - checked luggage is only opened in the presence of the passenger, who then has the right to lock the bags?


This is EXACTLY why we find (high percentage of) stop-over flights and re-directed overseas inbound flights full of SERIOUSLY PROHIBITED ITEMS.

Spiff Oct 11, 2004 2:12 pm


Originally Posted by TSASCRNR
100% checked baggage checks.

If you set off the alarm in the bagroom or baggage area, that bag MUST be opened and inspected.

If you think its a stupid policy then we will let whatever prohibited items thru and say the HELL with everyone and WHO CARES if there is a bomb in that checked bag.

Come on SPIFF, you need to use some common sense.

I said earlier in another thread, you will be AMAZED at the items we find in checked baggage.

Steve

You are missing the point. I never said that bags should not be opened.

I said they should not be opened without their owner's presence or prior express consent.

TSASCRNR Oct 11, 2004 2:13 pm


Originally Posted by SJCFlyerLG
I am AMAZED - that air cargo is still not screened at all. Until something is done about this gaping security hole, stop trying to convince people that these very invasive procedures are TRULY making us safer.

And why can't America do what other countries do - checked luggage is only opened in the presence of the passenger, who then has the right to lock the bags?


Every airport is setup differently, some have bag rooms, others have stations within the check in station.

SJCFlyerLG Oct 11, 2004 2:17 pm

I can't say for certain about every airport in the world, but so far I have yet to see one that does not have the checked bag X-ray or hand insection immediately before the ticket counter. I have also seen many airports in the US that have the checked bag screening in the ticket counter area, but passengers are not allowed to see their bags in the screening area. This makes no sense to me - why can't I stand outside the area, then be called in if the bag needs to be opened, and then lock the bag after it clears?

SJCFlyerLG Oct 11, 2004 2:18 pm


Originally Posted by TSASCRNR
This is EXACTLY why we find (high percentage of) stop-over flights and re-directed overseas inbound flights full of SERIOUSLY PROHIBITED ITEMS.

I notice you don't seem to concerned about the air cargo that has no screening - what is the point of screening passenger bags until we screen cargo?

Analise Oct 11, 2004 2:20 pm


Originally Posted by TSASCRNR
I said earlier in another thread, you will be AMAZED at the items we find in checked baggage.

Steve


Like what?

TSASCRNR Oct 11, 2004 2:21 pm


Originally Posted by Analise
Like what?


Probibited items that are clearly stated that are prohibited.

TSASCRNR Oct 11, 2004 2:22 pm


Originally Posted by SJCFlyerLG
I notice you don't seem to concerned about the air cargo that has no screening - what is the point of screening passenger bags until we screen cargo?


Cargo does not fly with passengers.

grouse Oct 11, 2004 2:24 pm


Originally Posted by Analise
Like what?

Sorry, that's SSI. :D


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