Did IAD remove their automated passport kiosks?

Old Apr 14, 19, 9:07 am
  #1  
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Did IAD remove their automated passport kiosks?

A few years ago, I remember using automated passport kiosks to enter the US. However, last week, returning to the US from a British Airways flight, I entered a room that had the snaking lines of people but I didn't see the kiosks. Meanwhile, I used Global Entry for the first time and thanked myself for getting it. Did they remove the kiosks or did I not notice them or are there different rooms where entering passengers go and this one didn't have the kiosks? Thank you.
gensuki is offline  
Old Apr 14, 19, 9:34 am
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That seems to be the new trend.

Take a look at this thread:
No customs forms any more when returning to US?
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Old Apr 14, 19, 11:07 am
  #3  
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Originally Posted by gensuki View Post
A few years ago, I remember using automated passport kiosks to enter the US. However, last week, returning to the US from a British Airways flight, I entered a room that had the snaking lines of people but I didn't see the kiosks. Meanwhile, I used Global Entry for the first time and thanked myself for getting it. Did they remove the kiosks or did I not notice them or are there different rooms where entering passengers go and this one didn't have the kiosks? Thank you.
They also dropped MPC.
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Old Jun 10, 19, 9:10 pm
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Yes, IAD removed them. Announcement on recent flight.
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