Apr 23, 2016, 3:34 pm
Last edit by: TWA884
Where can eligible travelers use MPC?
CBP uses the Mobile Passport Control (MPC) application to streamline the processing of eligible travelers entering the United States. Eligible travelers with a smartphone or tablet may voluntarily download the Mobile Passport Control (MPC)-enabled mobile application (app) from a mobile application store (e.g., Apple App Store or Google Play Store).
The MPC mobile app, is available to U.S. citizens, U.S. lawful permanent residents, Canadian B1/B2 citizen visitors and returning Visa Waiver Program travelers with approved ESTA.
MPC is currently available at the following 48 sites, including 33 U.S. International Airports, 11 Preclearance locations, and 4 seaports of entry:
CBP uses the Mobile Passport Control (MPC) application to streamline the processing of eligible travelers entering the United States. Eligible travelers with a smartphone or tablet may voluntarily download the Mobile Passport Control (MPC)-enabled mobile application (app) from a mobile application store (e.g., Apple App Store or Google Play Store).
The MPC mobile app, is available to U.S. citizens, U.S. lawful permanent residents, Canadian B1/B2 citizen visitors and returning Visa Waiver Program travelers with approved ESTA.
MPC is currently available at the following 48 sites, including 33 U.S. International Airports, 11 Preclearance locations, and 4 seaports of entry:
- Atlanta Hartsfield-Jackson International Airport (ATL)
- Aruba Queen Beatrix International Airport (AUA)
- Bermuda L.F. Wade International Airport (BDA)
- Baltimore/Washington International Thurgood Marshall Airport (BWI)
- Boston Logan International Airport (BOS)
- Calgary International Airport (YYC)
- Charlotte Douglas International Airport (CLT)
- Chicago O’Hare International Airport (ORD)
- Dallas/Fort Worth International Airport (DFW)
- Denver International Airport (DEN)
- Edmonton International Airport (YEG)
- Dulles International Airport (IAD)
- Fort Lauderdale-Hollywood International Airport (FLL)
- Halifax Stanfield International Airport (YHZ)
- Honolulu Daniel K. Inouye International Airport (HNL)
- Houston George Bush Intercontinental Airport (IAH)
- Houston William P. Hobby International Airport (HOU)
- John F. Kennedy International Airport (JFK)
- Kansas City International Airport (MCI)
- Las Vegas Harry Ried International Airport (LAS)
- Los Angeles International Airport (LAX)
- Miami International Airport (MIA)
- Miami Seaport
- Minneapolis-Saint Paul International Airport (MSP)
- Montreal Trudeau International Airport (YUL)
- Nassau Lynden Pindling International Airport (NAS)
- Newark Liberty International Airport (EWR)
- Oakland International Airport (OAK)
- Orlando International Airport (MCO)
- Ottawa International Airport (YOW)
- Palm Beach Seaport
- Philadelphia International Airport (PHL)
- Phoenix Sky Harbor International Airport (PHX)
- Pittsburgh International Airport (PIT)
- Port Everglades Seaport
- Portland International Airport (PDX)
- Sacramento International Airport (SMF)
- Salt Lake City International Airport (SLC)
- San Diego International Airport (SAN)
- San Francisco International Airport (SFO)
- San Jose International Airport (SJC)
- San Juan Airport (SJU)
- San Juan Seaport
- Seattle-Tacoma International Airport (SEA)
- Tampa International Airport (TPA)
- Toronto Pearson International Airport (YYZ)
- Vancouver International Airport (YVR)
- Winnipeg James A Richardson International Airport (YWG)
US CBP Mobile Passport Control App (MPC)
Jan 4, 2019, 9:27 am
#226
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Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
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I doubt that traveling with an eligible person allows your wife to use the MPC app. Most likely your son qualifies, however, since he is only four years old, your wife will have to fill in the information in the app for him and, on the practical side, as long as she has to use an APC kiosk or see a CBP officer, it makes no sense for their entry to the US to be processed separately.
Jan 4, 2019, 2:13 pm
#227
Join Date: Jan 2019
Posts: 1
mobile passport malfunction
I'm a pilot and will be flying from YYZ to All on my last leg of a trip. After checking no to the agricultural questions........nothing happens. The screen on my iPhone just stays on question 4.....indefinitely. What gives?
Jan 6, 2019, 12:19 pm
#228
Join Date: Nov 2010
Location: SAN
Posts: 284
I had some initial difficulty trying to scan my passport and if I recall correctly it turned out to be due to not pointing to the machine readable section in the scan. This was for the Android version - if you are using the ios app the issue may be something else or something specific to your phone and the app combination such as a focusing issue.
Jan 6, 2019, 7:26 pm
#229
Suspended
Join Date: Aug 2018
Posts: 590
I had some initial difficulty trying to scan my passport and if I recall correctly it turned out to be due to not pointing to the machine readable section in the scan. This was for the Android version - if you are using the ios app the issue may be something else or something specific to your phone and the app combination such as a focusing issue.
Don't get it at all.
Jan 6, 2019, 7:42 pm
#230
Join Date: Nov 2010
Location: SAN
Posts: 284
Sometimes it is not necessarily the fault of the app developer. I develop mobile apps and it is not easy to know for sure if an Android app will work correctly on all phone given the number of Android phones on the market, especially if the app is interacting with specific hardware on the phone such as Bluetooth or GPS - or the camera in this case. A specific combination of hardware could cause issues although the devices on which the app was tested may have worked fine.When I release an Android app I do as much testing as I can using actual devices and simulators but this is small selection of the devices available.
It is a little bit easier with ios apps given the limited number of models and the fact that the App Store has to review and approve all apps and apps that are not functioning as expected are rejected. It's sometimes a nuisance to deal with making sure ios apps confirm to all Apple rules but the user is more likely to get a functioning app over the Android equivalent.
Not sure whether you app is Android or ios. If you still cannot get it to work I would suggest informing the app developer via the appropriate means regarding the issue.
Jan 6, 2019, 7:45 pm
#231
Suspended
Join Date: Aug 2018
Posts: 590
Have you tried holding the phone at different distances from the passport to see if that helps?
Sometimes it is not necessarily the fault of the app developer. I develop mobile apps and it is not easy to know for sure if an Android app will work correctly on all phone given the number of Android phones on the market, especially if the app is interacting with specific hardware on the phone such as Bluetooth or GPS - or the camera in this case. A specific combination of hardware could cause issues although the devices on which the app was tested may have worked fine.When I release an Android app I do as much testing as I can using actual devices and simulators but this is small selection of the devices available.
It is a little bit easier with ios apps given the limited number of models and the fact that the App Store has to review and approve all apps and apps that are not functioning as expected are rejected. It's sometimes a nuisance to deal with making sure ios apps confirm to all Apple rules but the user is more likely to get a functioning app over the Android equivalent.
Not sure whether you app is Android or ios. If you still cannot get it to work I would suggest informing the app developer via the appropriate means regarding the issue.
Sometimes it is not necessarily the fault of the app developer. I develop mobile apps and it is not easy to know for sure if an Android app will work correctly on all phone given the number of Android phones on the market, especially if the app is interacting with specific hardware on the phone such as Bluetooth or GPS - or the camera in this case. A specific combination of hardware could cause issues although the devices on which the app was tested may have worked fine.When I release an Android app I do as much testing as I can using actual devices and simulators but this is small selection of the devices available.
It is a little bit easier with ios apps given the limited number of models and the fact that the App Store has to review and approve all apps and apps that are not functioning as expected are rejected. It's sometimes a nuisance to deal with making sure ios apps confirm to all Apple rules but the user is more likely to get a functioning app over the Android equivalent.
Not sure whether you app is Android or ios. If you still cannot get it to work I would suggest informing the app developer via the appropriate means regarding the issue.
Jan 8, 2019, 4:07 am
#233
Join Date: Jul 2011
Location: FRA
Posts: 229
Worked fine for my 3.5 year old daughter and me last month. Used it for the first time (as it's the first time in a while that only US citizens have been in my party (partner is non-US/Canadian). My daughter's photo in the app wasn't even that great.
Mar 7, 2019, 2:51 pm
#236
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,937
Have used this app for years. Now “unable to process” in MIA. Any idea why?
Update: we went to the kiosks and spouse got an X but I did not. We both have a KTN, FWIW. I’m assuming spouse was the issue but no idea why. We answered no to all questions and had a routine trip. So either random or something they didn’t mention. We do not have GE.
Update: we went to the kiosks and spouse got an X but I did not. We both have a KTN, FWIW. I’m assuming spouse was the issue but no idea why. We answered no to all questions and had a routine trip. So either random or something they didn’t mention. We do not have GE.
Last edited by Stgermainparis; Mar 8, 2019 at 11:02 am
Mar 16, 2019, 6:56 am
#237
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,962
I always declare food and never had a problem using Mobile Passport although my last two times into JFK, Mobile Passport wouldn't work when declaring food. I had to go to the kiosk, which would print out an O on the slip. Didnt cause a delay at the checkpoint, but annoyed that I couldnt use Mobile Passport line. I thought the app allowed for declarations, which were embedded into the QR code. Has this changed recently?
Mar 16, 2019, 10:55 am
#238
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Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
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Posts: 102,095
I always declare food and never had a problem using Mobile Passport although my last two times into JFK, Mobile Passport wouldn't work when declaring food. I had to go to the kiosk, which would print out an O on the slip. Didnt cause a delay at the checkpoint, but annoyed that I couldnt use Mobile Passport line. I thought the app allowed for declarations, which were embedded into the QR code. Has this changed recently?
Mar 18, 2019, 7:00 am
#239
Join Date: Jul 2002
Location: Cayman, San Diego, London
Programs: BA Lifetime Gold, AA 4MM Lifetime Platinum, Hilton Diamond, IHG Diamond Amb, Bonvoy Lifetime Gold
Posts: 1,054
Is MPC working in San Diego?
Re my post #209 above, can anyone confirm that MPC is back up and working at SAN during the last three months?
Mar 18, 2019, 9:39 am
#240
Join Date: Nov 2010
Location: SAN
Posts: 284
Re my post #209 above, can anyone confirm that MPC is back up and working at SAN during the last three months?