Has Anyone Used the New Global Entry RFID Card as ID for TSA ID Check?
#61
Join Date: Jan 2010
Posts: 191
I showed it to the TDC and her response was: "We don't accept this, it doesn't even say who issued it." I took the card back and looked all over it and she was right. The front says "Global Entry" and the back has the SENTRI logo, but it doesn't actually say anything about CBP or Homeland Security (!?).
My corporate badge looks more professional. Color, close up, id picture, clearly states property of (i.e. issuer) and # to call for verification/lost card found, etc.
#62
Join Date: Jul 2006
Location: NYC
Programs: DL PM, Marriott Gold, Hertz PC, National Exec
Posts: 6,736
Just checked TSA.gov, and it does now include:
<i>DHS "Trusted Traveler" cards (NEXUS, SENTRI, FAST)</i>
As acceptable ID. Since the Global Entry card has the Sentri logo on the back, that _should_ cover it.
http://www.tsa.gov/travelers/airtrav...documents.shtm
<i>DHS "Trusted Traveler" cards (NEXUS, SENTRI, FAST)</i>
As acceptable ID. Since the Global Entry card has the Sentri logo on the back, that _should_ cover it.
http://www.tsa.gov/travelers/airtrav...documents.shtm
#63
Join Date: Oct 2007
Location: Catania, Sicily/South Jersey (PHL)/Houston, Texas/Red Stick/airborne in-between
Programs: United Global Svs, AA PlatPro, WN RR, AZ/ITA Freccia, Hilton Diam, Bonvoy Gold, Hertz Prez, IHG
Posts: 3,535
Just checked TSA.gov, and it does now include:
<i>DHS "Trusted Traveler" cards (NEXUS, SENTRI, FAST)</i>
As acceptable ID. Since the Global Entry card has the Sentri logo on the back, that _should_ cover it.
http://www.tsa.gov/travelers/airtrav...documents.shtm
<i>DHS "Trusted Traveler" cards (NEXUS, SENTRI, FAST)</i>
As acceptable ID. Since the Global Entry card has the Sentri logo on the back, that _should_ cover it.
http://www.tsa.gov/travelers/airtrav...documents.shtm
#64
Join Date: Jan 2005
Location: CEB & LAS
Programs: CX GO, TSA Pre✓ Afflictions: TSASS
Posts: 734
Yeah this whole GE card program was pretty poorly thought-through before it was implemented. Poorly planned, poorly tested, and the agents have been poorly trained.
It has all the hallmarks of a program invented by some executive who orders the underlings to carry it out "no matter what".
I'm sure the pictures on our cards were originally taken only for internal use.... We pass through a checkpoint, for some reason a CBP officer wants to look up your trusted traveler account.... up pops a quick webcam photo so they can verify it is you.
Some higher-up boss said "Okay, now let's start mailing these people cards" and that was the only photo they had in their system, so they made it work.
Having said all that, it could be a lot worse. I like having the card and I hope the allegedly-upcoming trusted traveler benefits are successful and permanent. I bet $1 that every member of the Global Entry program gets a much more professional photo taken next time they have to renew their membership.
It has all the hallmarks of a program invented by some executive who orders the underlings to carry it out "no matter what".
I'm sure the pictures on our cards were originally taken only for internal use.... We pass through a checkpoint, for some reason a CBP officer wants to look up your trusted traveler account.... up pops a quick webcam photo so they can verify it is you.
Some higher-up boss said "Okay, now let's start mailing these people cards" and that was the only photo they had in their system, so they made it work.
Having said all that, it could be a lot worse. I like having the card and I hope the allegedly-upcoming trusted traveler benefits are successful and permanent. I bet $1 that every member of the Global Entry program gets a much more professional photo taken next time they have to renew their membership.
#65
Join Date: Jan 2000
Location: London; Bangkok; Las Vegas
Programs: AA Exec Plat; UA MM Gold; Marriott Lifetime Titanium; Hilton Diamond
Posts: 8,740
SFO United "Elite" security queue in the former North Terminal.
ID Checker had never seen one. Called over the supervisor, who had never seen one.
Asked if I had any other ID. I responded, "Why? DHS issued this to me it's on the list of approved IDs."
Supervisor: "Do you have any other ID?"
Me: "Do I HAVE to show you more than one approved ID?"
Supervisor: "Do you have any other ID?"
Me: "You didn't answer my question. Do I HAVE to show you more than one approved ID?"
Supervisor: "I don't know what this is. I need to see another ID."
I handed him my Thai drivers license.
Supervisor: "I don't know what this is. Do you have another ID?"
I showed him my U.K. drivers license.
Supervisor: "This is not an approved ID. Don't you have a drivers license from the States?"
Me: "I'm not driving here."
Supervisor, who had been fairly good natured about it all said (in a rather pleading voice): "Would you please just show me an approved ID I am familiar with?"
So I showed him my passport.
No retaliation.
After screening, I walked up to him and said, "Is it too much to expect that TSA line personnel will be familiar with the list of approved IDs."
He concurred and said, "We really aren't given much time to conduct training."
Tax dollars at work...
ID Checker had never seen one. Called over the supervisor, who had never seen one.
Asked if I had any other ID. I responded, "Why? DHS issued this to me it's on the list of approved IDs."
Supervisor: "Do you have any other ID?"
Me: "Do I HAVE to show you more than one approved ID?"
Supervisor: "Do you have any other ID?"
Me: "You didn't answer my question. Do I HAVE to show you more than one approved ID?"
Supervisor: "I don't know what this is. I need to see another ID."
I handed him my Thai drivers license.
Supervisor: "I don't know what this is. Do you have another ID?"
I showed him my U.K. drivers license.
Supervisor: "This is not an approved ID. Don't you have a drivers license from the States?"
Me: "I'm not driving here."
Supervisor, who had been fairly good natured about it all said (in a rather pleading voice): "Would you please just show me an approved ID I am familiar with?"
So I showed him my passport.
No retaliation.
After screening, I walked up to him and said, "Is it too much to expect that TSA line personnel will be familiar with the list of approved IDs."
He concurred and said, "We really aren't given much time to conduct training."
Tax dollars at work...
#66
Join Date: Jul 2005
Location: NJ/NYC
Programs: AA EXP/LT Plat, SPG Plat/LT Plat, HHonors Gold, Hyatt Plat, IHG Plat, MR Silver
Posts: 2,786
Supposedly my Congressman has launched an "inquiry" into my complaint and I should be hearing something within the next couple of weeks. I am doubtful it will affect any change, but it's a start.
#68
FlyerTalk Evangelist
Join Date: Aug 2005
Location: Chicago
Posts: 11,509
Usually a complaint to the FSD fixes the problem; I think Congress has more important matters at the moment.
#69
Join Date: Aug 2009
Location: SFO/SJC/SQL
Posts: 1,412
Things were going so well at BOS until the last two trips. Both times two TDCs looked at me GE card and rejected it. When brought up to the three striper on duty, they seemed dismayed that the card was not recognized. Both game me a comment card without hesitation.
On the bright side, saw what I believe is how TSOs should behave. He was polite, soft spoken, helped pax get extra bins, and pushed backed up bags into the x-ray. Even used works like, Sir, Ma'am, Please, and Thank You. No barking, no rudeness, and treated pax like customers.
On the bright side, saw what I believe is how TSOs should behave. He was polite, soft spoken, helped pax get extra bins, and pushed backed up bags into the x-ray. Even used works like, Sir, Ma'am, Please, and Thank You. No barking, no rudeness, and treated pax like customers.
#71
Join Date: Apr 2009
Location: SFO
Programs: UA 1K/MM, AA GLD
Posts: 1,706
#72
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,943
#73
FlyerTalk Evangelist
Join Date: Aug 2005
Location: Chicago
Posts: 11,509
#74
Join Date: Jan 2005
Posts: 208