Denver, Medicines, and TSA - part II

Old Jul 6, 11, 4:08 pm
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Denver, Medicines, and TSA - part II

A couple of months ago, I started a thread about an issue I experienced at DEN. Over the past few months, I experienced no problems with my medicines.
I have to say that I was impressed with the follow-up from the FSD and a higher-up at the TSA regarding my previous issue. Especially the FSD went above and beyond to contact me and follow-up with the issue.
Today, I had a brand-new experience.
I have a MD's note stating that I am allowed to carry lotions with me. Some of my items are R/X and some are over the counter. I double-bag them in a 1 gallon bag for protection reasons.
Over the past few months, sometimes my meds get pulled aside for further screening, other times, they are completely ignored. Today, they were not ignored.
When the screener held up the bag, I confirmed it was fine. I told the screener these items were medicines, and I would like to handle them.
The answer was "NO". I informed the screener that TSA policies state that I am allowed to handle my own medicines. He disagreed. He asked for my doctor's note and stated that according to policies, I have to put my items in a smaller bag.
Since I did not have time to waste, I asked for a three-striper, which arrived a few minutes later. The supervisor agreed with his screener, and stated that, every officer over the past few months had been wrong.
I was told I needed to leave the screening point and properly seperate the OTC and other lotions. I had never had to do that before, and I didn't see the point in doing it now. I told the officer I would be more than happy to take every medicine out of its container, open it up and let them screen it for explosives.
The supervisor did not like this so, I asked for a LEO. A couple of minutes later, the LEO came, and read my MD's note. I told them I would be more than happy to take the items out and let them screen them, but the supervisor didn't agree with that.
Within a few minutes, 2 other supervisors showed up, and I was told to cooperate if I didn't want to miss my flight. I stated I was cooperating, but I wanted proper procedures followed. The supervisor stated they were following procedures, and it was up to me to go either into the terminal, or home. She stated she was going to call the airline to let them know I was a proper passenger and I would be prevented from flying again. I was also threatened with huge fines.
Over the course of the 1-1.5 hr ordeal, I asked for the presence of the FSD on multiple occasions. That was refused and I was told that the FSD wouldn't come down for something like this.
The supervisor then asked for my boarding pass and ID, which I refused to give to her. I explained that I would give it to the LEO, but not to her. I subsequently handed over my boarding pass and ID to the LEO, who passed it on to the TSA-agent, along with my cell phone number.
Now I have 3 LEO's there, a few 2-stripers, and 3 3-stripers.
I explained to them again that I was willing to participate in the screening process, if only they followed their procedures and let me handle my medicines. Unfortunately, that wasn't going anymore.
At that point in time, I had pulled out my laptop because I wanted to find the cell phone number for the FSD, since I wanted his involvement. I couldn't locate it immediately, and I was told to put my laptop away, because they couldn't be sure "if I was trying to blow up the place or not".
Finally, since I saw no way out, I told one of the screeners to change his gloves and pull the meds out. He pulled the lotions out, and let me unscrew them. He then held a hand-held device over them, and my medicines passed. Then he proceeded by squirting out a bit of each tube onto a paper towel, and an "explosives" expert examined them. One of the supervisors explained to the police officer that they needed to do some "deeper investigation".
After the issue, I walked over to the podium with the police officer to reclaim my ID and boarding pass. I noticed they had made a copy of both items and put my phone number on it.
Eventually, I was on my way. After clearing the checkpoint, I retrieved the number for the FSD. I immediately called his cell, and he was out of town, but arranged for a meeting with his deputy. I met with the deputy, explained my situation to him, and he promised to follow up.
I feel good about the meeting with the deputy-FSD, but the TSA considers to bother me.

- The screener told me my doctor's note is too vague, and needs to contain more information
- The screener told me he does not need to follow the directions on the doctor's note, and he can do anything he wants
- The screener told me every other agent over the past few months had been wrong, and he was right
-The TSA told me I could either comply or go home
-The TSA told me my constitutional amendments don't matter there
-The TSA told me they are going to call my airline and tell them I am a problem passenger
-The TSA told me I will get fined.
-The TSA took a copy of my PII.
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Old Jul 6, 11, 4:17 pm
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Wow...you have a lot more patience then I would. If it were me, I would have lost my cool a long time ago and would have had to post this from a jail cell probably. I would have thought that the LEO wouldn't have passed any information to the TSA so readily. to the TSA for threatening to call the airline and for the threat of fines.
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Old Jul 6, 11, 4:17 pm
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Procedures? I thought they made them up as they went along and they then depend on the size of the TSOs hangover and ego. This seems to prove my theory.
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Old Jul 6, 11, 4:24 pm
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Originally Posted by dimramon View Post
- The screener told me my doctor's note is too vague, and needs to contain more information
- The screener told me he does not need to follow the directions on the doctor's note, and he can do anything he wants
- The screener told me every other agent over the past few months had been wrong, and he was right
-The TSA told me I could either comply or go home
-The TSA told me my constitutional amendments don't matter there
-The TSA told me they are going to call my airline and tell them I am a problem passenger
-The TSA told me I will get fined.
-The TSA took a copy of my PII.
I am Jack's Complete Lack of Surprise.
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Old Jul 6, 11, 4:26 pm
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This had nothing, nothing, to do with your medication. This had everything, everything, to do with you being a good little boy/girl.

I think the problem with these situations is pretty much the same every time: The passenger is trying to manage the rational and obvious problem (in your case, you are working the problem of getting your prescriptions on the plane with you) and the screener is trying to manage a more subtle problem (working the problem of his or her own ego.) We're never on the same page.
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Old Jul 6, 11, 4:29 pm
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I wonder if this is another knee-jerk reaction from TSA given the news about surgical implants of bombs. I read that they will increase the pat-downs and other insanity -- none of which will catch anyone with an implant, by the way.

Did anyone else notice extra special doses of insanity today?
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Old Jul 6, 11, 4:36 pm
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Originally Posted by HawaiiTrvlr View Post
Wow...you have a lot more patience then I would. If it were me, I would have lost my cool a long time ago and would have had to post this from a jail cell probably. I would have thought that the LEO wouldn't have passed any information to the TSA so readily. to the TSA for threatening to call the airline and for the threat of fines.
LEO stated they are there to back up the TSA.
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Old Jul 6, 11, 4:37 pm
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Originally Posted by dimramon View Post
-- The screener told me every other agent over the past few months had been wrong, and he was right
.
The one that gets me is that all of a sudden you met the screener that knows all of the rules and regulations. All of the other screeners are wrong. That seems to happen a lot. The TSA website seems to be wrong often as well. I usually run into this with my shoes. I usually get one screener who yells at me for putting my shoes in the bin. Then on the next flight, I get yelled at for not having my shoes in the bin. I never know what to do at this point.
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Old Jul 6, 11, 4:59 pm
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Originally Posted by dimramon View Post
I was told I needed to leave the screening point and properly seperate the OTC and other lotions.
You should have just left the checkpoint, not separated your lotions, and made another attempt at going through the checkpoint, or better yet, a different checkpoint.
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Old Jul 6, 11, 5:04 pm
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Originally Posted by skidv25 View Post
You should have just left the checkpoint, not separated your lotions, and made another attempt at going through the checkpoint, or better yet, a different checkpoint.
I thought about that, but there's not that many places to go to at DEN
In the end, the lotions were never seperated.
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Old Jul 6, 11, 5:08 pm
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The rule is that there are no rules. This is taken straight from Kafka. But then a lot of things I see nowadays make more sense from that perspective.
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Old Jul 6, 11, 5:13 pm
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Originally Posted by dimramon View Post
I thought about that, but there's not that many places to go to at DEN
In the end, the lotions were never seperated.
Could you have tried the screening point that goes to concourse A? Or the other screening point on the opposite side of the main hall. I know they close off one of the screening points in the main hall but one should be open along with the concourse A one.
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Old Jul 6, 11, 5:23 pm
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Originally Posted by HawaiiTrvlr View Post
Could you have tried the screening point that goes to concourse A? Or the other screening point on the opposite side of the main hall. I know they close off one of the screening points in the main hall but one should be open along with the concourse A one.
I was told I would be escorted out... and since I get dropped-off by car service, it's not like I can walk to my car.
I thought about going to A or another checkpoint, but I am sure they would follow this terrorist around.
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Old Jul 6, 11, 5:27 pm
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Originally Posted by dimramon View Post
LEO stated they are there to back up the TSA.
More evidence that the airport cops are nothing but armed, uniformed THUGS who could not care less about procedure or your rights. Rule of law my azz.
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Old Jul 6, 11, 5:28 pm
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Stupid is as stupid does....explains it all.

If you are not smart enough to learn or understand instructions, you make your own, then stamp your feet and say: DY...T.

TSA is a travesty. Too bad, too few realize how big a mistake it is.
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