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TSA Stole Your Stuff? Too Bad, Not Responsible!

TSA Stole Your Stuff? Too Bad, Not Responsible!

Old Jun 21, 2011, 6:01 pm
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Thumbs down TSA Stole Your Stuff? Too Bad, Not Responsible!

Found this one while browsing today...

http://www.paed.uscourts.gov/documen...s/11D0606P.pdf

The decision is basically that under many state's laws, an employee who does something on his or her own that has nothing to do with his or her job does not create liability for his or her employers. Since "stealing" is not in the job description of a TSA screener, the case was dismissed.

I think the real problem here (besides the TSA sucking) is that the wrong charge was brought. The complaint should have argued that the TSA had a duty to secure the bags while in their possession and failed to do so, and/or that the TSA had a duty to supervise its employees and failed to do so.

Either way, this should put all potential plaintiffs and their lawyers who plan to hold the TSA responsible for broken/missing items on notice that the charges may have to be more creative than civil theft. The case does not state whether or not it was dismissed with prejudice, but I would have to assume that the court here would allow refiling of more appropriate charges. Hopefully they do so.

--Jon
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Old Jun 21, 2011, 7:48 pm
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Would the bailment provisions apply? The luggage owner has in fact transferred custody to the TSA agent for the purpose of screening in order to gain admission to an aircraft for an express purpose. As the TSA will not allow passage without surrender for inspection, would that not make the TSA a bailee, for as long as is necessary to complete inpsection? TSA has repeatedly claimed that once the inspection commences a traveler cannot prematurely terminate the process, and therefore the TSA's position with respect to the property is superior to all others until that property is returned to the bailor (owner), at least until the TSA agent violates the bailment by stealing the luggage.

If a bailment is created, then the TSA agent must take reasonable care, to re-secure the property as it was tendered to them, and if s/he does not, then would not the TSA agent and its employer as respondeat superior be accountable for failure to re-secure/return the property under the terms of the bailment?

This approach does not accuse the TSA agent of theft, but rather a breach of duty as bailee unless the property is accounted for and returned, or in the alternative breach of duty by conversion of bailor's property. Not quite the same as theft. Any merit in this line of thinking?
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Old Jun 21, 2011, 10:04 pm
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One of the other claims against the TSA which happened at check point was based on bailment.

http://www.flyertalk.com/forum/trave...ing-rolex.html
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Old Jun 22, 2011, 6:58 am
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Originally Posted by Affection
I think the real problem here (besides the TSA sucking) is that the wrong charge was brought. The complaint should have argued that the TSA had a duty to secure the bags while in their possession and failed to do so, and/or that the TSA had a duty to supervise its employees and failed to do so.
I agree. That's essentially the bailment argument. I think such a case might well survive a 12(b)(1) or 12(b)(6), but would be very hard to win. You indeed have to show that TSA was negligent in some way and that would be extremely hard: the fact that an employee stole something is far from sufficient.
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Old Jun 22, 2011, 7:19 am
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Originally Posted by RichardKenner
I agree. That's essentially the bailment argument. I think such a case might well survive a 12(b)(1) or 12(b)(6), but would be very hard to win. You indeed have to show that TSA was negligent in some way and that would be extremely hard: the fact that an employee stole something is far from sufficient.
I make no claim to having a legal thinking process but if a TSA employee was proven to have stolen an item at the checkpoint during screening would that not point to negligence of the supervisory process?

I would want TSA to show me written policies and practices that are in place to monitor the employees actions while working the screening checkpoint.
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Old Jun 22, 2011, 7:44 am
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Originally Posted by Boggie Dog
I would want TSA to show me written policies and practices that are in place to monitor the employees actions while working the screening checkpoint.
"Sorry, those policies and procedures are SSI and disclosing them in an open courtroom might lead to the End of Civilization as the Terrorists Win."

(Notwithstanding the simple fact that a "civilization" shouldn't be letting strangers grope their infants and elderly in the name of security theatre.)
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Old Jun 22, 2011, 8:37 am
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Originally Posted by Boggie Dog
I make no claim to having a legal thinking process but if a TSA employee was proven to have stolen an item at the checkpoint during screening would that not point to negligence of the supervisory process?
Not necessarily. Just like a restaurant would not necessarily be liable if one their servers copied your credit card number and sold it to somebody. It's the same with a surgical error that causes an injury. People make mistakes. People steal. Bad things happen and the mere fact that a bad thing happened isn't enough for a claim; you have to show negligence. In order to show that, you have to show more, that the entity you're suing has a duty to prevent the bad thing (not the issue here) and that the entity did not take reasonable steps to prevent the bad thing.

And the latter is the issue here. What steps are reasonable for employers to take to protect customer's property? Let's look at a coat check room as an example, since that's also a place that has custody of customer property. What is the employer obligated to do? Must they establish a nuclear-like "no lone zone" around the check room so that no one employee can steal something? Must they establish video surveilance of the room? Etc.
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Old Jun 22, 2011, 9:17 am
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Originally Posted by RichardKenner
Not necessarily. Just like a restaurant would not necessarily be liable if one their servers copied your credit card number and sold it to somebody. It's the same with a surgical error that causes an injury. People make mistakes. People steal. Bad things happen and the mere fact that a bad thing happened isn't enough for a claim; you have to show negligence. In order to show that, you have to show more, that the entity you're suing has a duty to prevent the bad thing (not the issue here) and that the entity did not take reasonable steps to prevent the bad thing.

And the latter is the issue here. What steps are reasonable for employers to take to protect customer's property? Let's look at a coat check room as an example, since that's also a place that has custody of customer property. What is the employer obligated to do? Must they establish a nuclear-like "no lone zone" around the check room so that no one employee can steal something? Must they establish video surveilance of the room? Etc.
How about the airports that responded to baggage theft by removing the security cameras? Would that be enough to show that they didn't take reasonable steps?
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Old Jun 22, 2011, 11:00 am
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Originally Posted by Combat Medic
How about the airports that responded to baggage theft by removing the security cameras? Would that be enough to show that they didn't take reasonable steps?
I would think so ....
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Old Jun 22, 2011, 11:10 am
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Originally Posted by RichardKenner
Not necessarily. Just like a restaurant would not necessarily be liable if one their servers copied your credit card number and sold it to somebody. It's the same with a surgical error that causes an injury. People make mistakes. People steal. Bad things happen and the mere fact that a bad thing happened isn't enough for a claim; you have to show negligence. In order to show that, you have to show more, that the entity you're suing has a duty to prevent the bad thing (not the issue here) and that the entity did not take reasonable steps to prevent the bad thing.
To me the key difference is that I am not forced to eat at a particular restaurant. If I need to fly - as I do for business - then I am forced to interact with the TSA. By forcing me into the situation the liability should also be adjusted.
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Old Jun 22, 2011, 11:31 am
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Originally Posted by Combat Medic
How about the airports that responded to baggage theft by removing the security cameras? Would that be enough to show that they didn't take reasonable steps?
For me, that'd show collusion or conspiracy, actively supporting the criminal activity.

"Hey! Your camera recordings show this guy stealing my stuff!"

"Oh. Sorry. Our bad. We'll remove those cameras..."

The same problem is occurring at the TSA checkpoints now.

"Hey! These recordings show your personnel acting like buffoons!"

"Oh. Sorry. Our bad. We'll just prohibit photography or videography at the checkpoint..."
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Old Jun 22, 2011, 11:52 am
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Originally Posted by RichardKenner
Not necessarily. Just like a restaurant would not necessarily be liable if one their servers copied your credit card number and sold it to somebody. It's the same with a surgical error that causes an injury. People make mistakes. People steal. Bad things happen and the mere fact that a bad thing happened isn't enough for a claim; you have to show negligence. In order to show that, you have to show more, that the entity you're suing has a duty to prevent the bad thing (not the issue here) and that the entity did not take reasonable steps to prevent the bad thing.

And the latter is the issue here. What steps are reasonable for employers to take to protect customer's property? Let's look at a coat check room as an example, since that's also a place that has custody of customer property. What is the employer obligated to do? Must they establish a nuclear-like "no lone zone" around the check room so that no one employee can steal something? Must they establish video surveilance of the room? Etc.
Does the concept of apparent authority come into play at all here? In other words, the server was acting as an agent of the restaurant when you handed him/her your credit card, right?
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Old Jun 22, 2011, 11:59 am
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Originally Posted by RichardKenner
Not necessarily. Just like a restaurant would not necessarily be liable if one their servers copied your credit card number and sold it to somebody. It's the same with a surgical error that causes an injury. People make mistakes. People steal. Bad things happen and the mere fact that a bad thing happened isn't enough for a claim; you have to show negligence. In order to show that, you have to show more, that the entity you're suing has a duty to prevent the bad thing (not the issue here) and that the entity did not take reasonable steps to prevent the bad thing.

And the latter is the issue here. What steps are reasonable for employers to take to protect customer's property? Let's look at a coat check room as an example, since that's also a place that has custody of customer property. What is the employer obligated to do? Must they establish a nuclear-like "no lone zone" around the check room so that no one employee can steal something? Must they establish video surveilance of the room? Etc.
I understand your point but I can avoid a restaurant, hat check room or any other public place but I cannot avoid a government operated screening checkpoint.

I believe that government (TSA) has an absolute responsibility to put in place safeguards that make theft very difficult and I further believe this has not been done based on the number of reported thefts and identified thieves.

At the checkpoints I have been through the TSA Checkpoint manager is usually a short distance away from the actual screening lanes so the can have an overview of all screening activities but not enough for close watch of individual screeners. I don't know if these checkpoints have video cameras in operation but if not I would suggest that TSA is not taking reasonable steps to protect the property of travelers.

There have been to many issues with theft, both from checked baggage and carry on lanes, to believe that TSA has effective anti-theft policies in place.
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