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-   Practical Travel Safety and Security Issues (https://www.flyertalk.com/forum/practical-travel-safety-security-issues-686/)
-   -   CATSA as bad as TSA? (https://www.flyertalk.com/forum/practical-travel-safety-security-issues/1172142-catsa-bad-tsa.html)

bocastephen Jan 14, 2011 9:25 am

They may be friendlier, but the level of stupidity up there is unmatched by the TSA. They take the most odd objects and stare at them like they're holding a real atomic bomb right in their hands.

Key fobs, dry makeup kits, remote controls, key rings, etc.

exbayern Jan 14, 2011 9:38 am


Originally Posted by chx1975 (Post 15656962)
My only complaint about the CATSA is they not accepting the checkpoint approved bags / sleeves. It's not that I need that ten seconds it takes to repack the laptop, but the added padding makes me less nervous. While there is no data on the laptop that's not replacable (and it's got two SSDs anyways, you can't mess up those like the HDDs can), breaking the laptop would mean I can't work properly until I get a new one. Still, it's a ThinkPad T so I have confidence (and the experience) it survives the rigors of screening just fine. :) but still I like more when it's in the sleeve.

Does CATSA even permit the 'checkpoint approved bags' which TSA ok'd a few years ago? (And I read here that TSA often doesn't accept those) CATSA does accept my laptops in a sleeve. (And one of those is also a ThinkPad T)


Laptop computers


In order to be screened, these items must be removed from carrying cases and laptop bags and placed in a bin. Check with your air carrier for restrictions on the use of these and other electronic devices during your flight.
http://www.catsa-acsta.gc.ca/page.as...ticles&lang=en
There are also different rules outside of the US for thing such as scissors; I see FTers complaining about non-TSA screeners denying items which are in fact not permitted at various checkpoints around the world.

nachtnebel Jan 14, 2011 11:08 am


Originally Posted by igloocoder (Post 15656923)
Screens are, in general, courteous. I can't remember the last time I heard yelling from any of them at any airport (domestic or pre-clearance area). Generally you can expect a thank-you from them when you hand over your boarding pass and when you're done your wanding or pat down. If they are looking to address me I'm regularly called Sir (i.e. "Sir please come through now").

People in TS/S regularly talk about the lower educational standards of the TSA. I'm guessing that the standard at CATSA isn't much better, but I've only once thought about it when going through the screening process.

I also rarely find that the screening areas are understaffed. Usually there are enough lanes open to process the passengers in under 10 minutes. I've never thought about it until now, but the lowered pressure might have something to do with the more agreeable nature of the screeners.

what is the nature of the patdown if you are coming into the US from Canada and opt out? Can you be as detailed as possible?

N1120A Jan 14, 2011 12:14 pm


Originally Posted by chx1975 (Post 15656962)
My only complaint about the CATSA is they not accepting the checkpoint approved bags / sleeves. It's not that I need that ten seconds it takes to repack the laptop, but the added padding makes me less nervous. While there is no data on the laptop that's not replacable (and it's got two SSDs anyways, you can't mess up those like the HDDs can), breaking the laptop would mean I can't work properly until I get a new one. Still, it's a ThinkPad T so I have confidence (and the experience) it survives the rigors of screening just fine. :) but still I like more when it's in the sleeve.

Never had a problem with a sleeve.


Originally Posted by nachtnebel (Post 15658160)
what is the nature of the patdown if you are coming into the US from Canada and opt out? Can you be as detailed as possible?

The pat down is like the old, not illegal in every state, TSA pat down plus a quick, much less obtrusive waist band ring around. That you can opt out is told to you when they are pointing you to the machine.

exbayern Jan 14, 2011 12:16 pm


Originally Posted by nachtnebel (Post 15658160)
what is the nature of the patdown if you are coming into the US from Canada and opt out? Can you be as detailed as possible?

'Do you have any sensitive areas?' followed by an actual response and acknowledgement by the screener.

Pat down done as in other countries ie thorough but professional, with a light back of the hand on the buttock but no hands touching the top of the inner thigh, labia (or I assume) penis. Quick back of the hands around breasts. No hands up skirts, no pulling down or out of underwear, no peering into clothing.

Just a quick, professional pat down without commentary or remarks.

igloocoder Jan 14, 2011 12:33 pm


Originally Posted by nachtnebel (Post 15658160)
what is the nature of the patdown if you are coming into the US from Canada and opt out? Can you be as detailed as possible?

I haven't had the Canada->US pat down yet so I can't comment at all.


Originally Posted by igloocoder (Post 15656820)
My experience is that every CATSA rep that you have to interact with (from the person directing the lineup to the screeners themselves) will greet you with "Hello, Bonjour....ect...."

I now need to retract this. I just went through YHZ domestic security and had a different experience. Unlike any other airport that I've been through in Canada, there actually is a CASTA person manually checking boarding passes before you get in line the preliminary screening line. Think like the TSA person with the top secret pen light but at the entrance to the line up, except armed with a yellow hilighter. This is the way YHZ works all the time. Today instead of "Hello, Bonjour, your boarding pass please?" I got the standard maritimer greeting of "Howsitgoin?" The only thing that would have made it better was if he'd thrown the ubiquitous "boy" at the end of it.

N1120A Jan 14, 2011 12:49 pm


Originally Posted by exbayern (Post 15658616)
'Do you have any sensitive areas?' followed by an actual response and acknowledgement by the screener.

Pat down done as in other countries ie thorough but professional, with a light back of the hand on the buttock but no hands touching the top of the inner thigh, labia (or I assume) penis. Quick back of the hands around breasts. No hands up skirts, no pulling down or out of underwear, no peering into clothing.

Just a quick, professional pat down without commentary or remarks.

Having had the male version, I can confirm no touching of the penis.


Originally Posted by igloocoder (Post 15658772)
I now need to retract this. I just went through YHZ domestic security and had a different experience. Unlike any other airport that I've been through in Canada, there actually is a CASTA person manually checking boarding passes before you get in line the preliminary screening line. Think like the TSA person with the top secret pen light but at the entrance to the line up, except armed with a yellow hilighter. This is the way YHZ works all the time. Today instead of "Hello, Bonjour, your boarding pass please?" I got the standard maritimer greeting of "Howsitgoin?" The only thing that would have made it better was if he'd thrown the ubiquitous "boy" at the end of it.

I made a comment to CATSA about this. At YYZ at least, they have one person scan the BP with a hand scanner (like a scanning gun they use for wedding registry) just before the arrow, then one at the front of the x-ray. The distance between these checks is MAYBE 10 feet. The reason given is actually that it allows them to locate where you were and who was working in the case of complaints.

igloocoder Jan 14, 2011 12:56 pm


Originally Posted by N1120A (Post 15658844)
The reason given is actually that it allows them to locate where you were and who was working in the case of complaints.

I forgot about the scanners in YYZ. I can see that reasoning actually holding some water. In YHZ though...."Hey Gwenneth? does that look like how you highlight the date, departure city, arrival city and boarding time?"

nachtnebel Jan 14, 2011 12:58 pm


Originally Posted by exbayern (Post 15658616)
'Do you have any sensitive areas?' followed by an actual response and acknowledgement by the screener.

Pat down done as in other countries ie thorough but professional, with a light back of the hand on the buttock but no hands touching the top of the inner thigh, labia (or I assume) penis. Quick back of the hands around breasts. No hands up skirts, no pulling down or out of underwear, no peering into clothing.

Just a quick, professional pat down without commentary or remarks.

thanks exbayern and N1120A.

I have some relatives up in BC who might come down this way and wanted to know that as a possible option for them. I take it that it is same sex patdowns, which is important to the females....

N1120A Jan 14, 2011 2:32 pm


Originally Posted by nachtnebel (Post 15658899)
thanks exbayern and N1120A.

I have some relatives up in BC who might come down this way and wanted to know that as a possible option for them. I take it that it is same sex patdowns, which is important to the females....

Yes. Same sex and done by someone who is specifically trained to do pat downs. They are also usually bilingual.

unLogical Jan 14, 2011 2:39 pm


Originally Posted by N1120A (Post 15658844)
Having had the male version, I can confirm no touching of the penis.



I made a comment to CATSA about this. At YYZ at least, they have one person scan the BP with a hand scanner (like a scanning gun they use for wedding registry) just before the arrow, then one at the front of the x-ray. The distance between these checks is MAYBE 10 feet. The reason given is actually that it allows them to locate where you were and who was working in the case of complaints.

The reason I was given for the two scans is so that CATSA can monitor wait times.

N1120A Jan 14, 2011 3:17 pm


Originally Posted by unLogical (Post 15659583)
The reason I was given for the two scans is so that CATSA can monitor wait times.

That doesn't really make sense, because the bottle necks usually happen after the WTMD, not before.

In any case, the dual scans aren't doing very well. As I said before, CATSA is SLOW

ylwae Jan 14, 2011 3:27 pm

A Canadian government official's response to the 1,500+ complaints received about security screening was that the number was trivial. I don't know if they planned to do anything about it. I'm not sure if they'll revise their views on the triviality of the complaints after the incident with the elderly woman.

CATSA may be slightly better than TSA overall--as others have mentioned, no yelling or that sort of thing--but travelers are still dealing with the same pool (mostly stagnant) of talent when it comes to hiring.

I opted out of a random (non-backscatter) scan yesterday during screening for a domestic flight. The CATSA employee was cheerful but told me not to believe the hype about the machine--the process is safe and quick. That's fine, but I think I'd feel like a bit of a tool standing in that machine.

Anyway, the patdown was also very quick, back of the hand only on potentially sensitive areas (ie, thighs), no fondling.

N1120A Jan 14, 2011 3:35 pm


Originally Posted by ylwae (Post 15659920)
A Canadian government official's response to the 1,500+ complaints received about security screening was that the number was trivial. I don't know if they planned to do anything about it. I'm not sure if they'll revise their views on the triviality of the complaints after the incident with the elderly woman.

CATSA may be slightly better than TSA overall--as others have mentioned, no yelling or that sort of thing--but travelers are still dealing with the same pool (mostly stagnant) of talent when it comes to hiring.

I opted out of a random (non-backscatter) scan yesterday during screening for a domestic flight. The CATSA employee was cheerful but told me not to believe the hype about the machine--the process is safe and quick. That's fine, but I think I'd feel like a bit of a tool standing in that machine.

Anyway, the patdown was also very quick, back of the hand only on potentially sensitive areas (ie, thighs), no fondling.

In my experience, CATSA people seem to be slightly older and more often from immigrant communities that generally have more respect for someone's sense of modesty.

exbayern Jan 14, 2011 3:51 pm


Originally Posted by N1120A (Post 15659966)
In my experience, CATSA people seem to be slightly older and more often from immigrant communities that generally have more respect for someone's sense of modesty.

I was going to say that in my experience there is a far broader range of cultural diversity and language skills amongst CATSA than amongst TSA.


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