dumped AT&T, rights?

Old Nov 3, 02, 12:49 pm
  #1  
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dumped AT&T, rights?

I just dumped AT&T wireless. They cancelled the account, but did not offer to put on a new number message, and I (idiot me) forgot to ask them to do so. Do I have any rights related to this issue? Doesnt the phone company have to post a message on my old number for x number of weeks after service is cancelled or something similar...? Thanks.
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Old Nov 4, 02, 7:30 am
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I have no idea what they *have* to do, but I suspect it's nothing.

I've never heard such a redirect announcement on a wireless phone number. You're basically renting an extension off of a PBX, not a regular telephone line from your local telephone company.

If you'd have asked them to do this for a month I suspect they would have told you to continue to pay for that month, to not use the phone, and to change your voicemail message.
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Old Nov 4, 02, 9:49 am
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Hmmm, I thought the consumer groups in the USA were more vigilant with our rights...
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Old Nov 4, 02, 10:49 pm
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This has nothing to do with "rights". If you want callers to know your number has changed, open another account, get the same number and pay for the service.
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Old Nov 5, 02, 7:32 am
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by scotty00:
This has nothing to do with "rights". If you want callers to know your number has changed, open another account, get the same number and pay for the service. </font>
....? I beg to differ.

Wireless phone service is pretty much a basic need these days. If a consumer receives crappy service and needs to change carriers, I dont see why its unreasonable for legislation to cover the consumer during a reasonable period by mandating the phone companies to provide a basic message with the new number.

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