dumped AT&T, rights?
Nov 3, 2002, 12:49 pm
#1
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dumped AT&T, rights?
I just dumped AT&T wireless. They cancelled the account, but did not offer to put on a new number message, and I (idiot me) forgot to ask them to do so. Do I have any rights related to this issue? Doesnt the phone company have to post a message on my old number for x number of weeks after service is cancelled or something similar...? Thanks.
Nov 4, 2002, 7:30 am
#2
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I have no idea what they *have* to do, but I suspect it's nothing.
I've never heard such a redirect announcement on a wireless phone number. You're basically renting an extension off of a PBX, not a regular telephone line from your local telephone company.
If you'd have asked them to do this for a month I suspect they would have told you to continue to pay for that month, to not use the phone, and to change your voicemail message.
I've never heard such a redirect announcement on a wireless phone number. You're basically renting an extension off of a PBX, not a regular telephone line from your local telephone company.
If you'd have asked them to do this for a month I suspect they would have told you to continue to pay for that month, to not use the phone, and to change your voicemail message.
Nov 4, 2002, 9:49 am
#3
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Hmmm, I thought the consumer groups in the USA were more vigilant with our rights...
Nov 4, 2002, 10:49 pm
#4
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This has nothing to do with "rights". If you want callers to know your number has changed, open another account, get the same number and pay for the service.
Nov 5, 2002, 7:32 am
#5
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by scotty00:
This has nothing to do with "rights". If you want callers to know your number has changed, open another account, get the same number and pay for the service. </font>
This has nothing to do with "rights". If you want callers to know your number has changed, open another account, get the same number and pay for the service. </font>
Wireless phone service is pretty much a basic need these days. If a consumer receives crappy service and needs to change carriers, I dont see why its unreasonable for legislation to cover the consumer during a reasonable period by mandating the phone companies to provide a basic message with the new number.