Are Aeromexico or InterJet Desirable Airlines?
Oct 21, 2019, 2:01 am
#1
Original Poster
Join Date: Apr 2017
Posts: 6
Are Aeromexico or InterJet Desirable Airlines?
Because I live in Southern California, I can fly to South America more cheaply by going out of Tijuana, than the US Airports near me. Both Aeromexico and Interjet have very reasonable fares for my upcoming trip, and they fly the routes I need between Tijuana and Peru/Ecuador. I just would like to know if you all have found them good airlines to fly. Thanks.
Oct 22, 2019, 2:08 pm
#2
Join Date: Aug 2002
Location: YYZ/MGA
Programs: AA 1MM Lifetime Gold, AA Platinum, WS Gold, Marriott Bonvoy Gold
Posts: 7,607
Did you read the InterJet post in this same forum? Interjet (Mexico), the basics
You could not pay me to fly on a machine made in Russia.
You could not pay me to fly on a machine made in Russia.
Oct 26, 2019, 9:49 pm
#4
Join Date: Oct 2002
Location: TOL
Posts: 744
Interjet is a good airline and somewhat similar to JetBlue in the US in my opinion. They are definitely a step above Volaris and Vivaaerobus, the other Mexican discount carriers although I like those airlines too. Aeromexico is similar to a US legacy carrier.
Oct 29, 2019, 9:17 am
#5
Join Date: Feb 2014
Location: New Jersey
Programs: AeroMexico Club Premiere
Posts: 255
Interjet has yet to see any progress restarting their Russian fleet, so that is not a concern at the moment. For right now, they are pretty much only Airbus 320s of various types. I know people who use the JFK-MEX route and swear by it. They are an economy class only airline, so it depends on what you need/want.
I have been an AeroMexico regular for about 10 years now. They are a solid airline, 49% owned by Delta. The planes for the most part are pretty new. But I would tell you to do your research, moreso if you are a business class client. AM primarily runs the 737, even on overnights. So you are not going to get a lie flat seat. I have read a number of complaints from people who assumed because they were booked in business class on an international flight it would be a lie flat. This was their mistake, not AeroMexico's.
Their customer service I would still consider a work in progress, but improving. The Delta purchase has made a difference for the better. I have had the occasional complaint, but nothing that has kept me from booking with them.
I have been an AeroMexico regular for about 10 years now. They are a solid airline, 49% owned by Delta. The planes for the most part are pretty new. But I would tell you to do your research, moreso if you are a business class client. AM primarily runs the 737, even on overnights. So you are not going to get a lie flat seat. I have read a number of complaints from people who assumed because they were booked in business class on an international flight it would be a lie flat. This was their mistake, not AeroMexico's.
Their customer service I would still consider a work in progress, but improving. The Delta purchase has made a difference for the better. I have had the occasional complaint, but nothing that has kept me from booking with them.
Oct 29, 2019, 9:19 am
#6
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Join Date: Sep 2009
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AM is a full member of SkyTeam, so that one would get elite benefits and FF credit.
Oct 29, 2019, 1:24 pm
#7
Suspended
Join Date: Feb 2004
Posts: 4,188
The problem with Mexico based airlines is, they are not trained and not motivated to handle problems. Whenever there is a delay, lost/broken luggage or any irregularities, the staff's first reaction is to deny, blame on others, then find an excuse to get himelf (or herself) out of the situation so he/she does not have to deal with it.
Last edited by Mama; Oct 30, 2019 at 7:45 am
Nov 1, 2019, 9:54 am
#8
Join Date: Feb 2014
Location: New Jersey
Programs: AeroMexico Club Premiere
Posts: 255
The problem with Mexico based airlines is, they are not trained and not motivated to handle problems. Whenever there is a delay, lost/broken luggage or any irregularities, the staff's first reaction is to deny, blame on others, then find an excuse to get himelf (or herself) out of the situation so he/she does not have to deal with it.
Dec 7, 2019, 12:32 pm
#9
Join Date: Jul 2005
Location: Chicago, IL
Programs: AA EP; WN CP;UA SILVER; MARRIOTT TITANIUM; HH DIAMOND; IHG PLAT; RADISSON PLAT; HYATT GLOBAL
Posts: 1,938
Just flew interjet on SJD-GDL. The airfare was very inexpensive. Since it was domestic, online check in and print boarding passes.
At Gate no group boarding. I found seats comfortable and plenty of room, recline. No internet, TV or power ports. No luggage police at gate. On board free drinks, rum or beer, free chips. Free seat selection (except XL and Exit). I found everyone courteous and on flight on time.
I did have an inquiry, emailed, received useless response, called and CS was also a bit lost, they prefer to answer something else than say I don't know.
Overall, I would fly them again.
At gate, a lot of flights to Tijuana, many SoCal residents opt for Interjet since it is very cheap and the TIJ airport is convenient.
At Gate no group boarding. I found seats comfortable and plenty of room, recline. No internet, TV or power ports. No luggage police at gate. On board free drinks, rum or beer, free chips. Free seat selection (except XL and Exit). I found everyone courteous and on flight on time.
I did have an inquiry, emailed, received useless response, called and CS was also a bit lost, they prefer to answer something else than say I don't know.
Overall, I would fly them again.
At gate, a lot of flights to Tijuana, many SoCal residents opt for Interjet since it is very cheap and the TIJ airport is convenient.