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Aeromexico booking - How do I get it to accept my Delta Skymiles number?

Aeromexico booking - How do I get it to accept my Delta Skymiles number?

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Old Mar 27, 19, 3:36 pm
  #1  
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Join Date: Dec 2009
Location: IAD
Programs: Hilton Gold; Amex Plat; Chase SR; Global Entry; TSA Pre✓
Posts: 538
Aeromexico booking - How do I get it to accept my Delta Skymiles number?

I have an Aeromexico booking. When I go into it to set it to credit the miles to Delta Skymiles, it lets me select Delta but when I click Save it doesn't stick. Am I doing something wrong?
FlyingHighlander is offline  
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Old Mar 28, 19, 10:40 am
  #2  
 
Join Date: Jun 2011
Location: NYC
Programs: AA GLD, AC
Posts: 2,291
It could be a wonky website. If you've got the time, I'd just call in and talk to an AM service rep; they should be able to manually add the info to your record.

Otherwise, if there's not a status-related benefit due you, I'd just do it at an airport kiosk.

Fwiw, mileage credit from AM tends to post pretty quickly, in my experience.
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Old Mar 28, 19, 12:01 pm
  #3  
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Join Date: Dec 2009
Location: IAD
Programs: Hilton Gold; Amex Plat; Chase SR; Global Entry; TSA Pre✓
Posts: 538
Thanks for the advice. I just used AM live chat to talk to a rep. They made the change for me and I can see it on my booking now. I'll put this down to a wonky website.
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