EK Res Cancelled...need help

Old Feb 12, 04, 6:38 am
  #1  
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Join Date: Mar 2000
Location: Houston, TX
Posts: 34
EK Res Cancelled...need help

I'm on a CO reward ticket using DL and EK. EK put me on a earlier flight from LGW to DXB but forgot to cancel my original flight. This caused my res to cancel in the system. Now, EK is being not so nice in admitting fault and won't use J class seats to confirm my ticket. What should I do? Does anyone know anyone that could help? They have me on priority wait list but I have to get back to the US from Hyderabad, India on the 18th. I leave HYD on Feb. 17th. Thanks in advance.
basit is offline  
Old Feb 13, 04, 2:10 am
  #2  
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Join Date: May 1998
Location: Bangkok,Thailand
Posts: 287
basit,I think you should talk to customer service about this.This has happened to me several times out of Bkk and they never learn.Best is to talk to EK customer service in DXB.Good luck!
UA1K is offline  

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