pred02

Hi,

We had an Air Mauritius ticket from Delhi to Mauritius. It has now been cancelled. How can I arrange for a refund (not a voucher)?

Thanks

plunet

You best bet is to quote their conditions of carriage which is the basis of the contract you have with the airline. The contract in most jurisdictions cannot be changed unless both parties agree. You do not have to accept a voucher if your flight has been cancelled although they will probably want to convince you otherwise in current circumstances.

If they refuse to refund as per the contract you can try to do a chargeback on the card you paid with if that is an option, or get your insurance company to deal with it.

https://www.airmauritius.com/conditi...rriage/refunds

pred02

Thanks. I called them and they said they are just offering a voucher. I disputed with Amex so will see what they say.

yseeam

Hello

Kindly send an email to [email protected]
requesting cancellations & voucher for future travel.

Regards
Youvraj Seeam

pred02

I have requested but I want a refund not a credit voucher as I will not be able to travel in the future to the Mauritius. Air Mauritius is claiming force majeure, I understand the financial burden to the airlines are going under but they should not pass this to the customers.

I am taking this up with my credit card. What other recourse do I have?

I cannot travel anymore to Mauritius therefore the credit has no value for me.