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Hotel Voucher for rerouted ET flight to AKL via HKG

Hotel Voucher for rerouted ET flight to AKL via HKG

Old Feb 12, 20, 1:46 pm
  #1  
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Join Date: Feb 2020
Programs: Air NZ; Qantas; Ethaid; Hilton Honors; Marriott, Accor,
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Hotel Voucher for rerouted ET flight to AKL via HKG

Hi all, first time poster, long time lurker.

Looking for advice on eligibility /tactics for hotel voucher in HKG,

I was booked JRO - ADD - HKG - AKL (30 hr duration), ticketed by ET.

Due to coronavirus, ET have rerouted ET644 via MNL, and now arrives in HKG at 22:30; resulting in me missing NZ1080 and being rebooked on NZ 4992 the following day at 15:20. Will now arrive in AKL 22 hrs later (52 hr duration).

After pressing the transfer desk operator in ADD, I have been informed that I might be able to get a hotel voucher from ET transfer desk in HKG, however my experience is that the ET transfer desk in HKG is manned infrequently and unlikely to be open at 23:00.

Will I be able to obtain voucher from CX as they are operating the connecting flight? or am I better to just book a hotel on my own account.

Flight details below, thanks in advance for any help.5 ET 814L 12FEB W JROADD HK1 1735 2005 /E

6 ET 644L 13FEB Q ADDHKG*HK1 0255 2225 /E

7 NZ4992L 14FEB F HKGAKL HK1 1520 0725 15FEB J /RL /E

/OPERATED BY CATHAY PACIFIC AIRWAYS
St00 is offline  
Old Feb 12, 20, 4:48 pm
  #2  
Moderator: Delta SkyMiles, Luxury Hotels, TravelBuzz! and Italy
 
Join Date: Oct 2001
Location: Los Angeles
Posts: 25,452
Originally Posted by St00 View Post
Hi all, first time poster, long time lurker.

Looking for advice on eligibility /tactics for hotel voucher in HKG,

I was booked JRO - ADD - HKG - AKL (30 hr duration), ticketed by ET.

Due to coronavirus, ET have rerouted ET644 via MNL, and now arrives in HKG at 22:30; resulting in me missing NZ1080 and being rebooked on NZ 4992 the following day at 15:20. Will now arrive in AKL 22 hrs later (52 hr duration).

After pressing the transfer desk operator in ADD, I have been informed that I might be able to get a hotel voucher from ET transfer desk in HKG, however my experience is that the ET transfer desk in HKG is manned infrequently and unlikely to be open at 23:00.

Will I be able to obtain voucher from CX as they are operating the connecting flight? or am I better to just book a hotel on my own account.

Flight details below, thanks in advance for any help.5 ET 814L 12FEB W JROADD HK1 1735 2005 /E

6 ET 644L 13FEB Q ADDHKG*HK1 0255 2225 /E

7 NZ4992L 14FEB F HKGAKL HK1 1520 0725 15FEB J /RL /E

/OPERATED BY CATHAY PACIFIC AIRWAYS
Welcome to Flyertalk St00
As you are ticketed on Ethiopian Airlines, I am moving your query to the Other African and Middle East Airlines Forum.
Good luck
Obscure2k
TravelBuzz Moderator
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Old Feb 20, 20, 5:54 am
  #3  
 
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 2,842
Hi,
Advice is for you to call ET and get a more favorable rerouting (that avoids HKG via MNL detour), rather than look for a hotel voucher. By passing through HKG, NZ will refuse These should work for you.
Original : JRO - ADD - HKG - AKL
Current (bad one): JRO - ADD - MNL - HKG // HKG-AKL (overnight in HKG required).
Viable proposals that avoid HKG/SHA/TPE
JRO - ADD - SIN - AKL (ET638 lands at 14:30, and NZ283 leaves at 18:40)
JRO - ADD - ICN - AKL (ET672 lands at 15:45, and NZ076 leaves at 22:10)
Tokyoite is offline  

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