Oman Air - only paid seat assignments in Business Class?
Dec 30, 2019, 6:36 am
#1
Original Poster
Join Date: Aug 2000
Location: Exile
Posts: 15,655
Oman Air - only paid seat assignments in Business Class?
I am traveling with my wife on Wednesday with Oman Air. We are booked into Business Class on the same PNR. First time flying with WY.
When I am trying to OLCI, the system is automatically assigning us to two seats on different sides of the cabin. If I try to change one of our seat assignments so we sit together, the system is trying to charge me for "PREMIUM SEAT".
Is this normal? Do they really have an extra charge to select seats for two passengers traveling together in Business Class? Or is there something I am doing wrong. The seat map shows 19 open seats, so this is definitely not a case of a full cabin with no seats available together.
When I am trying to OLCI, the system is automatically assigning us to two seats on different sides of the cabin. If I try to change one of our seat assignments so we sit together, the system is trying to charge me for "PREMIUM SEAT".
Is this normal? Do they really have an extra charge to select seats for two passengers traveling together in Business Class? Or is there something I am doing wrong. The seat map shows 19 open seats, so this is definitely not a case of a full cabin with no seats available together.
Dec 30, 2019, 8:00 am
#2
Join Date: Apr 2015
Programs: Some
Posts: 5,233
I am traveling with my wife on Wednesday with Oman Air. We are booked into Business Class on the same PNR. First time flying with WY.
When I am trying to OLCI, the system is automatically assigning us to two seats on different sides of the cabin. If I try to change one of our seat assignments so we sit together, the system is trying to charge me for "PREMIUM SEAT".
Is this normal? Do they really have an extra charge to select seats for two passengers traveling together in Business Class? Or is there something I am doing wrong. The seat map shows 19 open seats, so this is definitely not a case of a full cabin with no seats available together.
When I am trying to OLCI, the system is automatically assigning us to two seats on different sides of the cabin. If I try to change one of our seat assignments so we sit together, the system is trying to charge me for "PREMIUM SEAT".
Is this normal? Do they really have an extra charge to select seats for two passengers traveling together in Business Class? Or is there something I am doing wrong. The seat map shows 19 open seats, so this is definitely not a case of a full cabin with no seats available together.
The only positive here is everyone else on the flight without status will be encountering exactly the same issue so hopefully that means two seats together will still be available if you get to the airport fairly early.
Dec 30, 2019, 6:05 pm
#3
Join Date: May 2012
Location: Phuket Thailand
Programs: HH Diamond, BA Gold, IHG Gold, Oman Gold
Posts: 1,038
I had this once before when I selected it and went through the process, it shows as £0.00, so its premium, but I did not have to pay. Not sure if this has changed.
Dec 31, 2019, 1:31 am
#4
Original Poster
Join Date: Aug 2000
Location: Exile
Posts: 15,655
So I figured out that by going through the app and selecting a seat and then refusing the payment, it automatically reassigns your seat. After a couple of attempts I got allocated "randomly" to the empty seat next to my wife.
If this is seriously intended to be an attempt to shake down Business Class passengers for additional fees to sit together, that won't end well for them.
If this is seriously intended to be an attempt to shake down Business Class passengers for additional fees to sit together, that won't end well for them.
Dec 31, 2019, 2:21 am
#5
Join Date: Apr 2015
Programs: Some
Posts: 5,233
So I figured out that by going through the app and selecting a seat and then refusing the payment, it automatically reassigns your seat. After a couple of attempts I got allocated "randomly" to the empty seat next to my wife.
If this is seriously intended to be an attempt to shake down Business Class passengers for additional fees to sit together, that won't end well for them.
If this is seriously intended to be an attempt to shake down Business Class passengers for additional fees to sit together, that won't end well for them.
Then again the whole thing could just be an IT error which wouldn’t be the first time on WY, but has been ongoing for quite a while if it is.
Dec 31, 2019, 12:18 pm
#7
Original Poster
Join Date: Aug 2000
Location: Exile
Posts: 15,655
I agree this is very much against the grain, but BA manages it and a lot of the BA regulars (myself included) like the BA system of free advanced seat selection for status passengers only, as it means if you book late (and therefore are probably the most profitable passenger for the airline on an expensive flexible ticket) you aren’t locked out from all the best seats. Admittedly this matters more on BA where there is large variation in J seat quality.
Then again the whole thing could just be an IT error which wouldn’t be the first time on WY, but has been ongoing for quite a while if it is.
Then again the whole thing could just be an IT error which wouldn’t be the first time on WY, but has been ongoing for quite a while if it is.