Help - Royal Jordanian check in at Cairo airport
#1
Original Poster
Join Date: Sep 2009
Location: Los Angeles
Programs: Marriott Platinum, Hilton Diamond
Posts: 701
Help - Royal Jordanian check in at Cairo airport
We are flying RJ J class from CAI-AMM-DOH on RJ and DOH - BOS on QR QSuites. I was unable to check in for my QR flight online but successfully did for the RJ flights.
So we are here at Cairo airport early and we were hoping to have RJ assist us with our QR flight check in and spend some time in the lounge before our flight.
We have the paper boarding pass I printed out at the hotel. It says boarding pass right on it.
We went through initial bag security and are now on level 1 where the check in counters are. There is no open RJ counter - they told us it won't open until 5 pm (it's 2:30).
Thry wont let us up to level 2 where the lounge is (and food and water I presume) without a boarding pass even though I have my printed boarding pass.
no one speaks any English. It seems we are stuck sitting here for another 2 1/2 hours just waiting to check in, which I've already done online.
Can am anyone shed some light on this fpr
me? Wby are they not accepting my printed boarding pass?
So we are here at Cairo airport early and we were hoping to have RJ assist us with our QR flight check in and spend some time in the lounge before our flight.
We have the paper boarding pass I printed out at the hotel. It says boarding pass right on it.
We went through initial bag security and are now on level 1 where the check in counters are. There is no open RJ counter - they told us it won't open until 5 pm (it's 2:30).
Thry wont let us up to level 2 where the lounge is (and food and water I presume) without a boarding pass even though I have my printed boarding pass.
no one speaks any English. It seems we are stuck sitting here for another 2 1/2 hours just waiting to check in, which I've already done online.
Can am anyone shed some light on this fpr
me? Wby are they not accepting my printed boarding pass?
#2
Thry wont let us up to level 2 where the lounge is (and food and water I presume) without a boarding pass even though I have my printed boarding pass.
no one speaks any English. It seems we are stuck sitting here for another 2 1/2 hours just waiting to check in, which I've already done online.
Can am anyone shed some light on this fpr
me? Wby are they not accepting my printed boarding pass?
no one speaks any English. It seems we are stuck sitting here for another 2 1/2 hours just waiting to check in, which I've already done online.
Can am anyone shed some light on this fpr
me? Wby are they not accepting my printed boarding pass?
Cheers!
#3
Original Poster
Join Date: Sep 2009
Location: Los Angeles
Programs: Marriott Platinum, Hilton Diamond
Posts: 701
Errr....this is Cairo. This is how it is here, everything needs to be "official" and your hotel printed boarding pass is NOT official, therefore you will not be accepted. If your counter is not yet open, you will not be let through even into the secured area at times.
Cheers!
Cheers!
#4
This is THE ONE thing I did not find out about in pre-trip research that I wish I had known. We figured we had lounge access so going to the airport early would be fine (like in other airports!). We ended up sitting in a plastic chair on the ground floor for 2.5 hours until our check-in desk opened. We couldn't get to the lounge fast enough!
Cheers!
#5
Original Poster
Join Date: Sep 2009
Location: Los Angeles
Programs: Marriott Platinum, Hilton Diamond
Posts: 701
We were in the Priority Pass Ahlein Premium Lounge. It was super nice with excellent hot and cold food choices, excellent alcoholic and non drink choices, great air conditioning and super fast wifi. It's one of the nicer lounges I've been in.
#6
Suspended
Join Date: Jun 2019
Posts: 345
This is THE ONE thing I did not find out about in pre-trip research that I wish I had known. We figured we had lounge access so going to the airport early would be fine (like in other airports!). We ended up sitting in a plastic chair on the ground floor for 2.5 hours until our check-in desk opened. We couldn't get to the lounge fast enough!