Ignored by RJ, anyone else?

Old Apr 2, 19, 5:25 am
  #16  
 
Join Date: Oct 2012
Location: HKG/AMM/LED/LHR
Programs: RJ Emerald
Posts: 2,095
Foreign RJ offices can only give you what they see on their systems (availability wise). RJ main office can give you whatever they want. Does not mean they will, but as a Platinum, I have a good record of them opening up award availability for me.

But better to plan ahead of course and keep in mind the blackout period.
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Old Apr 2, 19, 6:42 am
  #17  
 
Join Date: Sep 2017
Programs: TK E+, RJ P
Posts: 1,007
Originally Posted by flyerby View Post
...
1. No restriction on which class upgrading from (I would double check class ďRĒ).
...
Double checked with [email protected] Cannot upgrade from group (class G), free or award ticket. Upgrade is per sector.
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Old Apr 13, 19, 7:12 am
  #18  
 
Join Date: Sep 2017
Programs: TK E+, RJ P
Posts: 1,007
Originally Posted by Rami Tamimi View Post
.... RJ main office can give you whatever they want.
....
@Rami Tamimi can you check with RJ main office why we canít use the voucher at the check in counters? It seems the most reasonable place to be used where the airline may have a free J seat that will stay unused.
Is it only an IT issue in which they canít issue such an upgrade at the check in counter but only at an RJ office?
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Old Apr 13, 19, 8:47 am
  #19  
 
Join Date: Oct 2012
Location: HKG/AMM/LED/LHR
Programs: RJ Emerald
Posts: 2,095
There is nothing impossible here from an IT point of view. It's the same as upgrading with miles at check-in, which has been possible for ages.

I would say give them time.

PS; Did you receive the new style card? I am still with my old style card which expired in June
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Old Apr 13, 19, 9:26 pm
  #20  
 
Join Date: Sep 2017
Programs: TK E+, RJ P
Posts: 1,007
Originally Posted by Rami Tamimi View Post
...
PS; Did you receive the new style card? I am still with my old style card which expired in June
Yes, Iíve already got the new style card.
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