Ethiopian Award - no eTicket on ET.com

Old Jul 24, 18, 8:47 am
  #1  
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Ethiopian Award - no eTicket on ET.com

I have an award flight in J booked via ANA for an ET flight. I changed the dates of my flight on the ANA website, and it did not ask me to pay anything extra in fees, but when I look at my booking on ET.com, it says I've paid ~$1200 in fees, but the total fees quoted is ~$1500. I also am not showing any eTicket documents on ET.com. I just made the change a few hours ago. Is this normal or do you think the difference in fees is holding thing up from being ticketed? Thanks for any help!
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Old Jul 24, 18, 1:19 pm
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Originally Posted by dan9124 View Post
I have an award flight in J booked via ANA for an ET flight. I changed the dates of my flight on the ANA website, and it did not ask me to pay anything extra in fees, but when I look at my booking on ET.com, it says I've paid ~$1200 in fees, but the total fees quoted is ~$1500. I also am not showing any eTicket documents on ET.com. I just made the change a few hours ago. Is this normal or do you think the difference in fees is holding thing up from being ticketed? Thanks for any help!
Check www.tripcase.com and you will see the status of the e-ticket with more clarity than you will on the Ethiopian website for non-ET issued tickets.

If the ticket is showing reissued and for the correct date on Tripcase, then I wouldn't worry. If not, I would contact ANA to resolve it as ET won't be able to modify an ANA issued ticket.
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Old Jul 24, 18, 1:35 pm
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Thank you! I actually called up ET and had them email me the etickets manually. Everything looks to be lined up for the correct dates and status is "OK TO FLY" on the eticket so I think I'm all set. Thanks for your advice.
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Old Jul 26, 18, 7:40 am
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Email your local ticket office or see if you can send a private message on twitter. I did that and got the information I required at that time.
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