Old Nov 20, 2023, 1:08 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: B747-437B
INFO AND FAQ ABOUT ETHIOPIAN AIRLINES' STPC (STopover Paid by Carrier) PROGRAM

If you have a connection between two Ethiopian Airlines international flights at Addis Ababa International Airport (ADD) scheduled for between 08:00 to 23:59 hours in length on a single ticket, you are eligible for the complimentary STPC (STopover Paid by Carrier) package.


Eligible passengers should get a voucher for hotel, visa, meals and transport when you check-in for your first Ethiopian Airlines flight. On arrival in Addis Ababa, proceed DIRECTLY to immigration who will process your transit entry on the basis of the voucher. As soon as you exit the customs area, there is an Ethiopian Airlines Transport Desk on the left hand side. Present your voucher there for a rubber stamp and they will advise you the details of your hotel shuttle. There is a waiting area with a handful of seats (and free WiFi) while you wait. The voucher covers everything, including all meals appropriate to the time of day.

FAQ

Qsn : How long does my layover need to be to take advantage of this program?
Ans : Your layover needs to be between 08:00 to 23:59 hours in length. A layover of 07:59 or less (or 24:00 and longer) is not eligible.

Qsn : My layover is during the daytime and not overnight. Am I still eligible?
Ans : YES. As long as your layover is between 08:00 to 23:59 hours in length, you are eligible.

Qsn : Which hotel will I be assigned to?
Ans : In almost all cases Business Class passengers will be assigned to the 5-star Ethiopian Skylight Hotel located in Bole. As of May 2023, the extension to the Skylight Hotel is also open so a vast majority of Economy Class passengers will also be assigned there.


https://www.ethiopianskylighthotel.com

Qsn. Do I need to book in advance?
Ans : No, you just show up at check-in for your first flight and you will receive the voucher.

Qsn : I did not receive my voucher at check-in. What should I do?
Ans : If you did not receive your voucher at check-in, you will most likely receive it at the boarding gate. If you still do not receive it for some reason, you can collect it at the "Transfer and Layover Office" in Addis Ababa which is located on the left (west) side of the transit security area.

Qsn. Do I get to choose my hotel?
Ans : No, your hotel will be assigned to you. In almost all cases Business Class passengers will be assigned to the 5-star Ethiopian Skylight Hotel. As of May 2023, the extension to the Skylight Hotel is also open so a vast majority of Economy Class passengers will also be assigned there.

Qsn. Do I need to buy my own food?
Ans : No, your voucher includes complimentary meals at the hotel appropriate to the time of day.

Qsn. How do I get to the hotel?
Ans : Your voucher includes complimentary transfers from the airport to the hotel and vice versa. The Ethiopian Airlines Transport Desk located just after Customs will direct you to the appropriate pickup point for the shuttle bus.

Qsn. Can I skip the shuttle bus and take a taxi instead?
Ans : Sure, but you need to get your voucher stamped by the Ethiopian Airlines Transport Desk located just after Customs. The hotel requires a stamped voucher in order to allow your check-in.

Qsn. I prefer to stay at the Hyatt Regency Addis Ababa - will Ethiopian Airlines reimburse my expenses there?
Ans : NO. You have to use the complimentary hotel provided by Ethiopian Airlines. They will not refund any expenses incurred elsewhere.

Qsn. I read and hear a lot of negative things about the security situation in Ethiopia. Is it safe to leave the airport?
Ans : Each person has their own risk appetite and needs to conduct their own security assessment. However, hundreds if not thousands of visitors in transit enter Ethiopia every day and do not fall victim to insecurity issues in the provided hotels. The wider city of Addis Ababa has the same security and crime issues that plague any big city, and tourists will stand out as prospective targets for pickpockets, etc..


Qsn. Can I request the In-Terminal hotel instead of a hotel in town?
Ans : The In-Terminal Hotel in Addis Ababa is also operated by Ethiopian Skylight Hotel. Anecdotally, if you receive a voucher for "SKYLIGHT", you may be able to choose to use it at either the airside in-terminal hotel, or the landside hotel which is around 300m from Terminal 1 and 1km from Terminal 2. Officially however, you should be using the landside hotel (which is a 5-star property and much nicer).

Qsn. Can I use the transit visa only and then go to my own hotel or take a city tour?
Ans : In practice, this is possible. Once you exit customs, simply exit the building rather than going to the Ethiopian Airlines Transport Desk for the shuttle bus to the provided hotel.

Qsn. Do they have free Wifi?
Ans : Yes, all hotels that Ethiopian Airlines uses for this program provide free Wifi. However, speeds may vary significantly and there are often Government imposed blocks of certain websites, apps and functionalities. You can purchase a local SIM card at the Safaricom or EthioTel desks located right next to the Ethiopian Airlines Transport Desk after customs. The SIM card costs 30 Birr (approx. $0.50) and you can purchase a data package of your choosing depending on your requirements.


Qsn : Can I leave the hotel and go sightseeing during my layover?
Ans : There should be nothing that stops you from doing this. However, if you are a military age male fitting a specific ethnic profile, you may experience some pushback from hotel security (UPDATED 2023). There have been situations where transit passengers who might not otherwise qualify for a visa have left hotels and joined up as mercenary soldiers with anti-government forces, so they want to ensure that doesn't happen. Some hotels may require you to leave your passport with them as a "deposit".

Qsn : I have a firearm in my checked luggage. Can I access it during my transit stop in Addis Ababa?
Ans : NO. Local regulations do not permit you to access your firearms while in transit in Addis Ababa. Hotels will conduct X-ray screening of all luggage and require guests to pass through metal detector screening to ensure no weapons are carried.


Qsn. Does my passport get stamped?
Ans : NO, in most cases, your passport will not be stamped. However, your photograph and/or fingerprints will be collected at immigration. In some cases however, your passport may be stamped.

Qsn. I am in transit to South Africa and I am concerned that using this program will trigger a requirement for Yellow Fever vaccination. What should I do?
Ans : If you enter Ethiopia, even in transit, you may be required to show proof of Yellow Fever vaccination upon arrival in South Africa.


Qsn. How long does it take to deal with all the formalities?
Ans : If you have all your paperwork already in order (viz. onward boarding pass and transit voucher) you can be out of the building within 15 minutes of touchdown. Very rarely does it take longer than 30 minutes.

Qsn : There is a shorter connection available to my destination. Am I still eligible for this program?
Ans. YES. If you are on a paid ticket and there is a shorter connection available, your fare already includes a surcharge of $70 to cover this program. If you are on an award ticket, no surcharge is applicable and you will receive the vouchers anyway.

Qsn : There is a shorter connection available to my destination. Customer service says I am not eligible, but this FAQ says I am. Who is right?
Ans : This FAQ is based on hundreds of passenger experiences over the course of multiple years. There is no single data point where a passenger has been denied this program due to a "shorter connection" being available. There is an official policy, and then there is the reality on the ground.

Qsn : I am on an award ticket. Am I still eligible for this program?
Ans : YES. As long as both inbound and outbound flights are on the same ticket and operated by Ethiopian Airlines, you are eligible.


Qsn : I am on a partner issued ticket (revenue or award). Am I still eligible for this program?
Ans : YES. As long as both inbound and outbound flights are on the same ticket and operated by Ethiopian Airlines, you are eligible. Both revenue and award tickets issued by partners are eligible.

Qsn : I am arriving on Turkish Airlines and departing on Ethiopian. Am I eligible?
Ans : NO. Both inbound and outbound flights must be operated by Ethiopian Airlines to be eligible.


Qsn : I am arriving on Ethiopian Airlines and departing on Egyptair. Am I eligible?
Ans : NO. Both inbound and outbound flights must be operated by Ethiopian Airlines to be eligible.

Qsn : I am traveling on separate tickets but both flights are on Ethiopian Airlines. Am I eligible?
Ans : NO. Both inbound and outbound flights must be on the same ticket and operated by Ethiopian Airlines to be eligible.

Qsn : I am arriving on a domestic Ethiopian Airlines flight and departing the next morning on an international flight. Am I eligible?
Ans : This program specifically applies only to international flights. If either your arrival or departure flights is domestic, you need to check the specific fare rules for details about eligibility.

Qsn : I am not eligible for the complimentary package as I am on separate tickets. Can I pay extra and purchase this anyway?
Ans : YES. You can usually purchase this package for between $70-135 depending on hotel availability from the "Transfer and Layover Office" at Addis Ababa

Qsn : My country is not eligible for visa-on-arrival in Ethiopia. Am I eligible?
Ans : YES. Citizens of all countries traveling on national passports are eligible for this program. Ethiopian Airlines arranges your transit visas, which is a separate program from the Tourist Visa On Arrival program.

Qsn : I am an Ethiopian citizen traveling on a refugee travel document issued by a foreign country. Am I eligible?
Ans : NO. Your refugee travel document will, in most cases, not be eligible for entry into Ethiopia in such a situation. Please confirm with your local Ethiopian Embassy.







Print Wikipost

Ethiopian Airlines (ADD layover)

Old Jan 15, 2020, 6:07 am
  #61  
 
Join Date: Jun 2007
Location: Aurora, CO
Programs: Statusless and proud
Posts: 7,582
Originally Posted by B747-437B
If your fare basis is for a Business Class award, point this out to them and they will provide you with Skylight anyway. You will not get assigned to Skylight in Economy class however, and some of ET's current Economy Class hotels are a bit dire.
Thanks for the clarification. Kind of what I had assumed.

Chris
JayhawkCO is offline  
Old Jan 15, 2020, 6:29 am
  #62  
 
Join Date: Aug 2000
Location: Exile
Posts: 15,692
Also keep in mind that you can print your hotel voucher at home now after completing OLCI. You need to use the Mobile App and select the "Feel Addis" option in the OLCI tab - that will generate a voucher that is sent to you by email to print. That lets you know in advance which hotel you are assigned to and whether you need to agitate at the airport!
uanj and sushimaru like this.
B747-437B is offline  
Old Jan 15, 2020, 8:17 am
  #63  
 
Join Date: Jun 2007
Location: Aurora, CO
Programs: Statusless and proud
Posts: 7,582
Originally Posted by B747-437B
Also keep in mind that you can print your hotel voucher at home now after completing OLCI. You need to use the Mobile App and select the "Feel Addis" option in the OLCI tab - that will generate a voucher that is sent to you by email to print. That lets you know in advance which hotel you are assigned to and whether you need to agitate at the airport!
Thanks for the advice! As I won't be at home in VFA (a long way from Denver ), is it mandatory to have it on paper or can I show a digital version of the .pdf?

Chris
JayhawkCO is offline  
Old Jan 15, 2020, 8:44 am
  #64  
 
Join Date: Aug 2000
Location: Exile
Posts: 15,692
Originally Posted by JayhawkCO
Thanks for the advice! As I won't be at home in VFA (a long way from Denver ), is it mandatory to have it on paper or can I show a digital version of the .pdf?
Paper is mandatory. They have to rubber stamp it. Security feature after all!
B747-437B is offline  
Old Jan 15, 2020, 9:52 pm
  #65  
 
Join Date: Jun 2007
Location: Aurora, CO
Programs: Statusless and proud
Posts: 7,582
Originally Posted by B747-437B
Paper is mandatory. They have to rubber stamp it. Security feature after all!
Sounds like a plan. I'll see if the VFA lounge has a business center.

Chris
JayhawkCO is offline  
Old Apr 29, 2020, 7:47 pm
  #66  
FlyerTalk Evangelist
 
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/2MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 12,028
Originally Posted by B747-437B
If your fare basis is for a Business Class award, point this out to them and they will provide you with Skylight anyway. You will not get assigned to Skylight in Economy class however, and some of ET's current Economy Class hotels are a bit dire.
No more shuttling people to the Hilton? I always enjoyed the buffet and hanging out by the pool there.
SkyTeam777 is offline  
Old Apr 29, 2020, 11:33 pm
  #67  
 
Join Date: Sep 2011
Programs: Thai, Cathay, Lufthansa, Delta, SPG, Hilton, IH, LHW
Posts: 298
Skylight for the moment is kept for quarantine. Did stay a night end of February. Super nice rooms, efficient wifi...average buffet....but what an improvement even compare to the very very old Hilton. Skylight is/will be for business class as well as Star Alliance Gold.
maisondubonheur is offline  
Old Jun 20, 2020, 4:40 pm
  #68  
 
Join Date: Dec 2012
Location: DUS/AMS/HAM
Programs: HH-D / IHG-Sp / Marriott-P / LH-SEN / BA-S
Posts: 216
Do they check the whole itinerary? e.g. if I fly DXB-ADD-CDG and there is a later flight for DXB-ADD, can I take an 8 hours earlier DXB-ADD leg to qualify for stopover?
Or is the STPC policy based only on earliest available departure?
sch7458 is offline  
Old Jun 22, 2020, 4:13 am
  #69  
 
Join Date: Aug 2000
Location: Exile
Posts: 15,692
Originally Posted by sch7458
Do they check the whole itinerary? e.g. if I fly DXB-ADD-CDG and there is a later flight for DXB-ADD, can I take an 8 hours earlier DXB-ADD leg to qualify for stopover?
Or is the STPC policy based only on earliest available departure?
You will see a surcharge of around $70 in your ticket price for the itineraries that provide STPC, so yeah you can take any departure you want as long as your connection is between 8-24h since you're paying for it anyway!
B747-437B is offline  
Old Jun 22, 2020, 5:56 am
  #70  
 
Join Date: Dec 2012
Location: DUS/AMS/HAM
Programs: HH-D / IHG-Sp / Marriott-P / LH-SEN / BA-S
Posts: 216
Originally Posted by B747-437B
You will see a surcharge of around $70 in your ticket price for the itineraries that provide STPC, so yeah you can take any departure you want as long as your connection is between 8-24h since you're paying for it anyway!
Sorry forgot to mention, this is for award ticket. I redeemed it with Miles&More and paid about 330 USD tax and fee. But I believe the majority of those surcharges goes to LX, since I flew outbound with LX on ZRH-DAR leg.
Do they provide STPC for non-Sheba miles award? etix is LH-Stock (220).
sch7458 is offline  
Old Jun 22, 2020, 11:15 am
  #71  
 
Join Date: Aug 2000
Location: Exile
Posts: 15,692
Originally Posted by sch7458
Sorry forgot to mention, this is for award ticket. I redeemed it with Miles&More and paid about 330 USD tax and fee. But I believe the majority of those surcharges goes to LX, since I flew outbound with LX on ZRH-DAR leg. Do they provide STPC for non-Sheba miles award? etix is LH-Stock (220).
Yes, if you are on another airline stock (or an award ticket) you will get the STPC regardless of surcharge if you meet the layover time qualification.

As a rule of thumb, as long as you are on a single ticket (regardless of who issued it) and you are arriving/departing on ET operated flights, you will get the STPC.
B747-437B is offline  
Old Jun 22, 2020, 1:45 pm
  #72  
 
Join Date: Dec 2012
Location: DUS/AMS/HAM
Programs: HH-D / IHG-Sp / Marriott-P / LH-SEN / BA-S
Posts: 216
Originally Posted by B747-437B
Yes, if you are on another airline stock (or an award ticket) you will get the STPC regardless of surcharge if you meet the layover time qualification.

As a rule of thumb, as long as you are on a single ticket (regardless of who issued it) and you are arriving/departing on ET operated flights, you will get the STPC.
Thanks! Good to know. Just in case for whatever the reason they refused, can I just pay that 70 USD there? I saw the visa price itself is 50 USD. Not sure if there's any cheaper transit visa?
sch7458 is offline  
Old Jun 3, 2021, 1:45 am
  #73  
 
Join Date: Aug 2012
Posts: 433
Sharing recent experiences

December 2019
Traveling in business NBO-ADD-ACC

Given SkyLight, very smooth experience. Less than an hour between landing and being in the hotel room. There was a shorter possible connection but I chose longer one since that was only available option with miles

March 2020
Traveling in economy, NBO-ADD-IAD

Given SkyLight for long layover during the daytime. Was traveling with party of four in economy, all of given the SkyLight, probably due to few travelers

May 2021
Traveling economy ACC to ADD and business ADD to ZNZ. Originally given Debre Damo hotel, but after reading bad reviews, asked for SkyLight and showed the biz boarding passes for next days flight. Was reassigned.



Only complaint is that most recent stay at SkyLight, the buffet was severely lacking compared to previous times. Most likely due to COVID cutbacks, but annoying since theres really no other food options when staying there. The lounge in ADD was a bit nicer though. Overall, really nice experiences where Ive been given hotel vouchers upon boarding first flight, and transit experience is smooth. SkyLight is nice since its five minutes from the airport and has good WiFi, clean rooms, etc. Definitely a selling point for ET
cardinalkid1891 is offline  
Old Jun 3, 2021, 9:10 am
  #74  
 
Join Date: Jul 2005
Location: PEK
Programs: A3*G, UA Gold EY Silver
Posts: 8,996
Originally Posted by cardinalkid1891
Debre Damo hotel
Doesn't look like a great hotel.

Only complaint is that most recent stay at SkyLight, the buffet was severely lacking compared to previous times. Most likely due to COVID cutbacks, but annoying since there’s really no other food options when staying there. The lounge in ADD was a bit nicer though. Overall, really nice experiences where I’ve been given hotel vouchers upon boarding first flight, and transit experience is smooth. SkyLight is nice since it’s five minutes from the airport and has good WiFi, clean rooms, etc. Definitely a selling point for ET
I also noticed that the breakfast buffet at Skylight was not great. Thankfully, there are plenty of good places to eat in Bole, minutes away from the hotel.

Last edited by Palal; Jun 3, 2021 at 10:43 am
Palal is offline  
Old Jun 3, 2021, 10:08 am
  #75  
 
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,145
Originally Posted by Palal
I also noticed that the breakfast buffet at Skylight was not great. Thankfully, there are plenty of good places to eat in Bole, minutes away from the hotel.
I'm looking at booking an overnight connection for an upcoming trip on ET. Is there a specific restaurant that you would recommend for breakfast?
cheltzel is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.