Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Other Hotel Chains
Reload this Page >

GHA Discovery - New Program 2021

GHA Discovery - New Program 2021

Old Jan 3, 22, 8:40 pm
  #91  
 
Join Date: Nov 2016
Programs: HH Diamond, VA Platinum
Posts: 259
Is anyone else having issues logging into their account or App. The App shows my name and level but that is about it. I am starting to question the reliability of status with GHA and may just go back to Hilton but at the moment am preferring to stay in apartments which Hilton does not cater for in Australia.
ozztraveller is offline  
Old Jan 4, 22, 12:02 am
  #92  
 
Join Date: Nov 2013
Programs: NZ
Posts: 1,192
Originally Posted by ozztraveller View Post
Is anyone else having issues logging into their account or App. The App shows my name and level but that is about it. I am starting to question the reliability of status with GHA and may just go back to Hilton but at the moment am preferring to stay in apartments which Hilton does not cater for in Australia.
I am currently having problems logging in on the Kempinski website, but other brands are OK.

The GHA App and Website seem very buggy. I did a serach today on the GHA Discovery website for a night in Bangkok in September and all properties came up as unavailable, which obviously is not the case. Generally speaking I find the brand websites more reliable (except for the Kempinski problem above).
minz56 is offline  
Old Jan 4, 22, 9:39 am
  #93  
Original Poster
 
Join Date: Oct 2020
Location: NYC
Programs: Hyatt Globalist, Omni Black, GHA Titanium, AA Platinum
Posts: 187
Titanium member here. I just got an email that granted me a free 100 Discovery Dollars.

"We’re beginning a new journey with GHA DISCOVERY. A journey that strives to make every next indulgence more rewarding than the last.

As one of our most valued members, we would like to thank you for your continued support and loyalty, and invite you to indulge with our new rewards currency with D$100."

Clicking thru...

"Congratulations, you've been rewarded with D$100!Thank you for opting in to claim your DISCOVERY Dollars (D$). Now, you’ve got even more reasons to indulge and enjoy across our global collection of distinctive hotels, resorts and palaces.

Your D$100 reward will be reflected in your membership account come early 2022. Thank you for your continued support and loyalty."

Not reflected in my account yet, so will wait for 'early 2022'.
onetouchpass is offline  
Old Jan 4, 22, 10:52 am
  #94  
 
Join Date: May 2010
Programs: Delta Silver, BA Bronze, HH Diamond, Accor Gold,, IHG Plat
Posts: 5,239
Got 50D$ as Platinum.
KLflyerRalph is offline  
Old Jan 4, 22, 6:39 pm
  #95  
 
Join Date: Feb 2020
Location: Bangkok, Thailand
Programs: GHA Titanium, IHG Platinum Ambassador
Posts: 19
I do not received any email… perhaps this is a targeted offer?
Rambluesky is offline  
Old Jan 4, 22, 10:34 pm
  #96  
 
Join Date: Feb 2004
Location: Perth, WA, Australia
Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond
Posts: 3,783
Originally Posted by Rambluesky View Post
I do not received any email… perhaps this is a targeted offer?
I haven't received anything either.
It will be interesting to see their approach to promotions going forward
minz56 and Rambluesky like this.
perthite is offline  
Old Jan 5, 22, 4:57 am
  #97  
Hilton 25+ BadgeMarriot 100+ Badge
 
Join Date: Dec 2013
Location: Homeless
Programs: HH Diamond; Marriott Amb; Hyatt Globalist; Accor Diamond; GHA Black; SLH Indulged; IHG Plat Amb
Posts: 4,259
Nothing for me either
escape4 is offline  
Old Jan 5, 22, 6:54 pm
  #98  
 
Join Date: Feb 2004
Location: Perth, WA, Australia
Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond
Posts: 3,783
Originally Posted by escape4 View Post
Nothing for me either
I've heard it's for people that didn't have a local experience converted to Discovery $. If that's the case, it explains why I didn't get it.
perthite is offline  
Old Jan 5, 22, 7:14 pm
  #99  
Original Poster
 
Join Date: Oct 2020
Location: NYC
Programs: Hyatt Globalist, Omni Black, GHA Titanium, AA Platinum
Posts: 187
Originally Posted by perthite View Post
I've heard it's for people that didn't have a local experience converted to Discovery $. If that's the case, it explains why I didn't get it.
I match that description.
onetouchpass is offline  
Old Jan 13, 22, 8:19 am
  #100  
 
Join Date: Oct 2014
Location: BKK
Programs: TG*G, BA Silver, IHG Plat, HH Gold, Accor Silver, Marriott Plat
Posts: 530
The GHA website is a disgrace. The booking details has no additional request, no modify dates, and NO CANCEL BUTTON!!!. DON'T USE THE GHA DISCOVERY WEBSITE.
Noppasit is offline  
Old Jan 13, 22, 3:07 pm
  #101  
 
Join Date: Nov 2013
Programs: NZ
Posts: 1,192
Originally Posted by Noppasit View Post
The GHA website is a disgrace. The booking details has no additional request, no modify dates, and NO CANCEL BUTTON!!!. DON'T USE THE GHA DISCOVERY WEBSITE.
I agree and therefore make all my bookings via the brand websites. Also I've noticed on the GHA app that the total price for the stay displayed doesn't include tax or service charges and these can significantly inflate the price in some countries.

ETA: Actually I found that you can cancel a booking on the GHA website if it was made on the GHA website/app. But what I have found now is that a booking made on the GHA website doesn't show on the Brand website (at least for one Brand I have booked) and vice versa. Or perhaps I am just going crazy!

Last edited by minz56; Jan 13, 22 at 3:45 pm
minz56 is offline  
Old Jan 14, 22, 1:57 am
  #102  
 
Join Date: Nov 2016
Programs: HH Diamond, VA Platinum
Posts: 259
Originally Posted by minz56 View Post
I agree and therefore make all my bookings via the brand websites. Also I've noticed on the GHA app that the total price for the stay displayed doesn't include tax or service charges and these can significantly inflate the price in some countries.

ETA: Actually I found that you can cancel a booking on the GHA website if it was made on the GHA website/app. But what I have found now is that a booking made on the GHA website doesn't show on the Brand website (at least for one Brand I have booked) and vice versa. Or perhaps I am just going crazy!
I can go one better, when I book on the brand website it asks me to sign in to receive the discovery discount. Only to say I am not eligible for this rate so have to phone up. Once booked I cant see the booking on their website under my bookings. On arrival the night staff don't check guests status so have to show card to receive benefits. Staff I have encountered are always great when checking in and have no problem giving me a double upgrade even though brand standard says one level.
ozztraveller is offline  
Old Jan 14, 22, 5:55 am
  #103  
Original Poster
 
Join Date: Oct 2020
Location: NYC
Programs: Hyatt Globalist, Omni Black, GHA Titanium, AA Platinum
Posts: 187
Originally Posted by ozztraveller View Post
I can go one better, when I book on the brand website it asks me to sign in to receive the discovery discount. Only to say I am not eligible for this rate so have to phone up. Once booked I cant see the booking on their website under my bookings. On arrival the night staff don't check guests status so have to show card to receive benefits. Staff I have encountered are always great when checking in and have no problem giving me a double upgrade even though brand standard says one level.
I've never received nor seen any prompts to get a physical membership card. Are you talking about a physical one or a digital one shown thru the app or something?
onetouchpass is offline  
Old Jan 14, 22, 3:00 pm
  #104  
 
Join Date: Nov 2016
Programs: HH Diamond, VA Platinum
Posts: 259
Originally Posted by onetouchpass View Post
I've never received nor seen any prompts to get a physical membership card. Are you talking about a physical one or a digital one shown thru the app or something?
On the app, first few stays I did not realise there was minimal phone reception in the hotel so had to go outside to access the app.
onetouchpass likes this.
ozztraveller is offline  
Old Feb 3, 22, 2:23 am
  #105  
 
Join Date: Jan 2017
Programs: IHG - spire amb, Marriot - tit, Radisson - plat, Hilton - gold, Accor -gold, GHA - plat
Posts: 278
So far, my overall impression of the program is of the disappointment. Out of 3 stays, only one hotel acknowledged the status and gave a meaningful upgrade. Not a single one prepared a welcome note or an in room amenity. Also chasing missing d-dollars for two of my three stays. Shame really as it had a potential to become the new Starwood that we miss so much.
Also got an email about 50D, but those yet never posted.
escape4 and onetouchpass like this.
dimon84 is offline  

Thread Tools
Search this Thread