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Shangri-La extends tier status and benefits to Dec 2021

Shangri-La extends tier status and benefits to Dec 2021

Old Apr 2, 20, 7:33 am
  #1  
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Join Date: Mar 2002
Location: Berlin, SW Florida, and Toronto
Programs: UA 1K, Hilton Diamond, Discovery Black, and assorted others
Posts: 27,063
Shangri-La extends tier status and benefits to Dec 2021

Just received a letter from the CEO. Relevant bit:

We understand your concerns around travel during this challenging time. We are committed to support you and to offer our help in any way possible. We also understand your need for flexibility and to be worry-free. Since the start of the outbreak, we have been regularly updating our cancellation waiver policy and offered free cancellation for all guests travelling to any of our hotels globally before 30 April 2020. We value our customers’ loyalty and have extended Golden Circle tier status and related benefit schemes for Diamond and Jade members globally until 31 December 2021.
LondonElite is offline  
Old Apr 15, 20, 8:40 am
  #2  
 
Join Date: Jul 2018
Location: Glasgow, UK
Programs: BA Gold, HH Gold
Posts: 62
Originally Posted by LondonElite View Post
Just received a letter from the CEO. Relevant bit:

I got this message too. I've got no status with SL but have points expiring at the end of this year. It would be nice if they were rolled over too as there's every chance I won't get to stay this year now.
Speedbird Julie is offline  
Old Jun 23, 20, 12:04 am
  #3  
 
Join Date: May 2020
Location: Zurich
Posts: 29
I believe all major hotel brands will extend points and status. Does not cost them money and keeps the guests loyal.
Privateupgrades is offline  

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