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-   -   Shangri-La extends tier status and benefits to Dec 2021 (https://www.flyertalk.com/forum/other-hotel-chains/2014923-shangri-la-extends-tier-status-benefits-dec-2021-a.html)

LondonElite Apr 2, 2020 7:33 am
Shangri-La extends tier status and benefits to Dec 2021
 
Just received a letter from the CEO. Relevant bit:

We understand your concerns around travel during this challenging time. We are committed to support you and to offer our help in any way possible. We also understand your need for flexibility and to be worry-free. Since the start of the outbreak, we have been regularly updating our cancellation waiver policy and offered free cancellation for all guests travelling to any of our hotels globally before 30 April 2020. We value our customers’ loyalty and have extended Golden Circle tier status and related benefit schemes for Diamond and Jade members globally until 31 December 2021.

Speedbird Julie Apr 15, 2020 8:40 am
https://www.flyertalk.com/forum/undefined
Originally Posted by LondonElite (Post 32257085)
I got this message too. I've got no status with SL but have points expiring at the end of this year. It would be nice if they were rolled over too as there's every chance I won't get to stay this year now.

Privateupgrades Jun 23, 2020 12:04 am
I believe all major hotel brands will extend points and status. Does not cost them money and keeps the guests loyal.

escape4 Jul 5, 2020 2:57 am
Would be nice to offer status match, if they want to steal customers from other hotel chains who could sample SL for the next few months.


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