Last edit by: FlyinHawaiian
Older posts on GHA and DISCOVERY may be found here: https://www.flyertalk.com/forum/other-hotel-chains/1064040-global-hotel-alliance-unveils-loyalty-program.html
Please Note - As of November, 2019 - Former Official Company Representative DISCOVERYLady is no longer an active member of FlyerTalk.
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FlyinHawaiian, Acting Moderator
Other Hotel Chains Forum
Please Note - As of November, 2019 - Former Official Company Representative DISCOVERYLady is no longer an active member of FlyerTalk.
Thank you,
FlyinHawaiian, Acting Moderator
Other Hotel Chains Forum
Global Hotel Alliance DISCOVERY Loyalty Program Q+A Thread (ARCHIVE)
#31
Join Date: May 2006
Location: MYF/CMA/SAN/YYZ/YKF
Programs: COdbaUA 1K MM, AA EXP, Bonbon Gold, GHA Titanium, Hertz PC, NEXUS and GE
Posts: 5,837
Is there an issue with the Omni and Discovery systems talking to each other? During my regular account self-audits, I've found neither has credited all of my tier nights - with Discovery missing 8 Omni nights from earlier in the year and Omni missing what seems like all of my partner nights. I sent a stay credit claim to Discovery and a webform inquiry to Omni, but wondering if Discovery Lady knows of a known issue?
#32
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
Question about GHA double night promo.
1. If I booked 2 rooms for 4 nights each, Do I get 8 nights credit or 16 nights credit? (after promotional night applied)
2. When will be the promotional nights applied ? together with the night credit posting or few days/weeks later ?
Thanks !
1. If I booked 2 rooms for 4 nights each, Do I get 8 nights credit or 16 nights credit? (after promotional night applied)
2. When will be the promotional nights applied ? together with the night credit posting or few days/weeks later ?
Thanks !
#33
Join Date: Oct 2012
Location: Tćt pĺ Dyrehaven
Programs: SK Gold
Posts: 301
Question about GHA double night promo.
1. If I booked 2 rooms for 4 nights each, Do I get 8 nights credit or 16 nights credit? (after promotional night applied)
2. When will be the promotional nights applied ? together with the night credit posting or few days/weeks later ?
Thanks !
1. If I booked 2 rooms for 4 nights each, Do I get 8 nights credit or 16 nights credit? (after promotional night applied)
2. When will be the promotional nights applied ? together with the night credit posting or few days/weeks later ?
Thanks !
#34
Join Date: Aug 2013
Location: Taiwan
Programs: IHG Diamond, Marriott Platinum, Hilton Gold, oneworld Emerald
Posts: 1,164
Black status for MC World Elite cardholders in Asia Pacific, now official: https://www.discoveryloyalty.com/Dis...with-DISCOVERY
#35
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
Cant be bother to chase further.
#36
Join Date: Aug 2013
Location: Taiwan
Programs: IHG Diamond, Marriott Platinum, Hilton Gold, oneworld Emerald
Posts: 1,164
Does GHA have any special rates (like IHG Friends and Family for example) or promo-codes that could be publicly used? I really liked Anantara Siam and wish to stay there again, but the best rate I get with Anantara Privilege is still too high. And unlike Marriotts, seems to be impossible to BRG it (even if possible, little use, just 10% extra discount).
#37
Join Date: May 2006
Location: SIN
Programs: KF, MPC, BAEC // Bonvoy, WoH, Honors
Posts: 1,462
Black status for MC World Elite cardholders in Asia Pacific, now official: https://www.discoveryloyalty.com/Dis...with-DISCOVERY
Perhaps @DISCOVERYLady is able to look into this?
#38
Join Date: Aug 2013
Location: Taiwan
Programs: IHG Diamond, Marriott Platinum, Hilton Gold, oneworld Emerald
Posts: 1,164
I was recently upgraded through this promo, however even though it says status will be valid until the end of the following year (i.e. December 2020), my GHA app says my status is only valid until "February 2019".
Perhaps @DISCOVERYLady is able to look into this?
Perhaps @DISCOVERYLady is able to look into this?
But the stay was great.
#39
Join Date: May 2006
Location: SIN
Programs: KF, MPC, BAEC // Bonvoy, WoH, Honors
Posts: 1,462
I'll get in touch with GHA Discovery support to make sure my status is valid till end of 2020.
#40
Join Date: Aug 2013
Location: Taiwan
Programs: IHG Diamond, Marriott Platinum, Hilton Gold, oneworld Emerald
Posts: 1,164
Anantara Bangkok.
I had a booking for a Club room, got upgraded to a Siam Suite (it's not a suite technically, but it's an amazing room) – though it's a 1-level upgrade, it was New year time and hotel was full, so I am grateful they did upgrade me. I could have got 6 PM check-out from what I understood too, but didn't need it due to leaving for my flight.
Sadly, the program doesn't have anything like reward stays, but I will try catching a decent rate at this hotel to stay again. On a cash booking I would prefer Anantara Siam over any Marriott/SPG hotel I stayed in Bangkok and over InterContinental. The only weak point is no views (this is where IC shines), but room and overall property design compensate for that.
I had a booking for a Club room, got upgraded to a Siam Suite (it's not a suite technically, but it's an amazing room) – though it's a 1-level upgrade, it was New year time and hotel was full, so I am grateful they did upgrade me. I could have got 6 PM check-out from what I understood too, but didn't need it due to leaving for my flight.
Sadly, the program doesn't have anything like reward stays, but I will try catching a decent rate at this hotel to stay again. On a cash booking I would prefer Anantara Siam over any Marriott/SPG hotel I stayed in Bangkok and over InterContinental. The only weak point is no views (this is where IC shines), but room and overall property design compensate for that.
#41
Join Date: Apr 2018
Posts: 19
I was recently upgraded through this promo, however even though it says status will be valid until the end of the following year (i.e. December 2020), my GHA app says my status is only valid until "February 2019".
Perhaps @DISCOVERYLady is able to look into this?
Perhaps @DISCOVERYLady is able to look into this?
Does GHA have any special rates (like IHG Friends and Family for example) or promo-codes that could be publicly used? I really liked Anantara Siam and wish to stay there again, but the best rate I get with Anantara Privilege is still too high. And unlike Marriotts, seems to be impossible to BRG it (even if possible, little use, just 10% extra discount).
I've had a great local experience in the past - really nice benefit of the programme, especially on leisure trips which allow a little more time for these things (!)
I was interested by your comment that around half are no stay required. I've just checked for London (travelling further for leisure is harder with the addition of a little one!) - there are none in London which have no stay required. I then looked wider across the UK without any more luck... of the 58 local experiences in the UK, only 2 are no stay required (both in Bristol). Would love to get your thoughts on this - has there been a change of policy?
I was interested by your comment that around half are no stay required. I've just checked for London (travelling further for leisure is harder with the addition of a little one!) - there are none in London which have no stay required. I then looked wider across the UK without any more luck... of the 58 local experiences in the UK, only 2 are no stay required (both in Bristol). Would love to get your thoughts on this - has there been a change of policy?
Last edited by FlyinHawaiian; Feb 4, 2019 at 4:13 am Reason: consecutive posts merged
#42
Join Date: Apr 2006
Programs: Eurobonus (*G)
Posts: 448
Thon Discovery which is the hotel chain I am a black member through have confirmed that they only give stay credit for one room per night. Will assume this is standard for all GHA chains.
#43
Join Date: Aug 2013
Location: Taiwan
Programs: IHG Diamond, Marriott Platinum, Hilton Gold, oneworld Emerald
Posts: 1,164
Thanks for the inquiry. As this is a special benefit offered through World Elite MasterCard in Asia Pacific, please contact the World Elite MasterCard concierge who can confirm your eligibility and pass the info to us to adjust the expiration date. Please let me know if we can do anything else to help. Safe travels in 2019!
#44
Join Date: Aug 2017
Location: Amsterdam, the Netherlands
Programs: Emirates Skywards, KLM Flying blue, Qatar Airways Privilege club, GHA Discovery
Posts: 67
I have a runover of 12 nights from last year as a black member but this doesn't reflect in my Dashboard yet (still showing 0/30 stays)...
I'm trying to get this sorted with GHA but their response is sooooo slow and not helping much. I also still have to receive 2 local experiences from a stay in December and for my black membership extension.
I know Hilton is also not that responsive or helpful but this is getting ridiculous......
I'm trying to get this sorted with GHA but their response is sooooo slow and not helping much. I also still have to receive 2 local experiences from a stay in December and for my black membership extension.
I know Hilton is also not that responsive or helpful but this is getting ridiculous......
#45
Join Date: Apr 2018
Posts: 19
The DISCOVERY programme rules are that members can get room night credit for a maximum of 2 rooms/night assuming the rooms are both booked with the member name and membership number, that the member stays in one of the rooms and the rooms are in the same hotel.
If you did not receive credits for two rooms booked and consumed as outlined above, please send you inquiry and folio information to DISCOVERY Memberships Services at [email protected]. Please let me know if you run into additional issues. Thanks for being a member!
yes, please contact the World Elite MasterCard concierge who can verify your cardmembership and send us the details on extending your status. Thanks for being a member!
If you did not receive credits for two rooms booked and consumed as outlined above, please send you inquiry and folio information to DISCOVERY Memberships Services at [email protected]. Please let me know if you run into additional issues. Thanks for being a member!
If I have had my status upgraded on 31 Dec (as I mentioned, I had a stay on 1 Jan and thought it's too risky to leave the matter for the morning before check-in), is it still possible to have an expiration date set to Dec 2020 if I pass the request through MC WorldElite concierge?
Last edited by FlyinHawaiian; Feb 4, 2019 at 4:04 am Reason: consecutive posts merged