Last edit by: FlyinHawaiian
Older posts on GHA and DISCOVERY may be found here: https://www.flyertalk.com/forum/other-hotel-chains/1064040-global-hotel-alliance-unveils-loyalty-program.html
Please Note - As of November, 2019 - Former Official Company Representative DISCOVERYLady is no longer an active member of FlyerTalk.
Thank you,
FlyinHawaiian, Acting Moderator
Other Hotel Chains Forum
Please Note - As of November, 2019 - Former Official Company Representative DISCOVERYLady is no longer an active member of FlyerTalk.
Thank you,
FlyinHawaiian, Acting Moderator
Other Hotel Chains Forum
Global Hotel Alliance DISCOVERY Loyalty Program Q+A Thread (ARCHIVE)
#16
Join Date: Apr 2018
Posts: 19
Estratos -- sorry for the delay in responding to your question!
There are two ways you can upgrade your existing DISCOVERY status based on your membership in A Small World.
1) You can contact our DISCOVERY Membership Services department at [email protected] with your membership information for both DISCOVERY and A Small World. Membership Services will verify with A Small World and then upgrade your DISCOVERY status.
2) You can contact A Small World directly with the the same information and A Small World would send our Membership Services department the upgrade request.
Please post again if this does not work for you!
There are two ways you can upgrade your existing DISCOVERY status based on your membership in A Small World.
1) You can contact our DISCOVERY Membership Services department at [email protected] with your membership information for both DISCOVERY and A Small World. Membership Services will verify with A Small World and then upgrade your DISCOVERY status.
2) You can contact A Small World directly with the the same information and A Small World would send our Membership Services department the upgrade request.
Please post again if this does not work for you!
#17
Join Date: Apr 2014
Posts: 1,774
Hi. My Citi Prestige Card has World Elite Mastercard logo. Does that mean I can use it to get moved up to Discovery Black?
#18
Join Date: Apr 2018
Posts: 19
We currently have a partnership with MasterCard World Elite in the Middle East in which credit cards issued in the ME can receive Black level membership in the DISCOVERY programme. If your card is issued by a bank or financial institution in the Middle East, please contact the concierge service which supports that credit card and ask them to upgrade you to Black level status. Let me know if you have additional questions!
#19
Join Date: Jul 2017
Programs: GHA black
Posts: 2
red level
Dear discovery lady, could you pls. answer the question about the gha red level. Thanks.
#20
Join Date: Apr 2018
Posts: 19
Arturo -- thanks for your inquiry.
Red level in the DISCOVERY program is a non-published tier that is offered by invitation only based on recommendations by our GHA and member brands' senior executives. Black elite level is the highest earned level in DISCOVERY at the current time. We are constantly reviewing our elite levels and benefits to provide the best program we can to our members. Thanks for enquiring.
Red level in the DISCOVERY program is a non-published tier that is offered by invitation only based on recommendations by our GHA and member brands' senior executives. Black elite level is the highest earned level in DISCOVERY at the current time. We are constantly reviewing our elite levels and benefits to provide the best program we can to our members. Thanks for enquiring.
#21
Join Date: Feb 2016
Posts: 26
Dear DISCOVERYLady
Regarding to local experiences, Is it possible if i redeem multiple local experiences in 1 night?
Regarding to local experiences, Is it possible if i redeem multiple local experiences in 1 night?
#22
Join Date: Sep 2012
Location: Dubai
Posts: 54
I'm not her but I can tell you it is possible, since I've done it myself. There are actually quite a lot of Local Experiences these days that you can redeem in 0 nights - in other words without making a stay. The idea is that if you don't have time to redeem a Local Experience on your trip but you happen to live in a place that has a GHA hotel then you can redeem one at your local hotel on a day that suits you.
#23
Join Date: Feb 2016
Posts: 26
I'm not her but I can tell you it is possible, since I've done it myself. There are actually quite a lot of Local Experiences these days that you can redeem in 0 nights - in other words without making a stay. The idea is that if you don't have time to redeem a Local Experience on your trip but you happen to live in a place that has a GHA hotel then you can redeem one at your local hotel on a day that suits you.
I have a lot Black LE to burn, I am planning to use 4 LE in 1 nights
#24
Join Date: Apr 2018
Posts: 19
Great! The more the merrier!! Let me know what you redeem for and how you enjoyed it!
Bossarb - thanks for chiming in! We have over 2,300 Local Experiences -- all DISCOVERY hotels are asked to offer at least 3 Platinum and 2 Black level Local Experiences at all times -- about half of our Local Experiences have "no stay required" so you can take advantage of them in your own hometown when you have more time...Many offer a great local escape such as a spa treatment or dining or cultural experience that can be enjoyed even when aren't traveling... ! If anyone has had a great experience with their Local Experience redemption whether on their stay with us or not, please post - Would love to hear how you enjoyed them and what are your favorite types of experiences!
There are actually quite a lot of Local Experiences these days that you can redeem in 0 nights - in other words without making a stay. The idea is that if you don't have time to redeem a Local Experience on your trip but you happen to live in a place that has a GHA hotel then you can redeem one at your local hotel on a day that suits you.
Last edited by FlyinHawaiian; Feb 4, 2019 at 4:18 am Reason: consecutive posts merged
#25
Join Date: Sep 2018
Location: Napa, CA
Posts: 1
Hello DISCOVERYLady,
Does Discovery match HIlton Honors Diamond? I recently sent a request via email to [email protected] but have yet to receive a reply.
I have about 40 nights in SE Asia coming up and would love to try hotels that belong to your program.
Thank you.
Does Discovery match HIlton Honors Diamond? I recently sent a request via email to [email protected] but have yet to receive a reply.
I have about 40 nights in SE Asia coming up and would love to try hotels that belong to your program.
Thank you.
#26
Join Date: Feb 2016
Posts: 26
Dear DISCOVERYLady
Every time i book 2 room, they only credit 1 room. and always need to claim my nights
It happens every time
your system is suck
Every time i book 2 room, they only credit 1 room. and always need to claim my nights
It happens every time
your system is suck
#27
Join Date: Dec 2014
Location: New Zealand
Programs: NZ Elite, QF Platinum (LTS), VA Platinum
Posts: 1,672
GHA Hotels don’t provide the status benefits unless you book on GHA website or Hotels own site
Suggest you check both GHA website & Hotel site, some hotels offer additional perks for booking on their website like upgrades at check in & breakfast included that are not available on the GHA website
Suggest you check both GHA website & Hotel site, some hotels offer additional perks for booking on their website like upgrades at check in & breakfast included that are not available on the GHA website
I've emailed the hotel. Found their address through Tripadvisor so hopefully that works. I'm hoping they pick us up from the airport.
#28
Join Date: Oct 2014
Location: TX, USA
Programs: Bonvoy Plat, Hilton Diamond, IHG SA
Posts: 140
We currently have a partnership with MasterCard World Elite in the Middle East in which credit cards issued in the ME can receive Black level membership in the DISCOVERY programme. If your card is issued by a bank or financial institution in the Middle East, please contact the concierge service which supports that credit card and ask them to upgrade you to Black level status. Let me know if you have additional questions!
#29
Hi DISCOVERYLady, I'm trying to book 2 nights at the Siam Kempinski on 10/28-10/30 booking directly via your website at GHA, but it's odd that only suites are showing as available.
Whereas if I book via OTA, they have all entry tiered rooms (superior/deluxe) available, also they are showing if booked directly on the Kempinski website. Do I get benefits if I booked directly with the hotel itself?
I'm currently Plat Premier with Marriott/SPG, thinking of doing a status match/challenge.
Whereas if I book via OTA, they have all entry tiered rooms (superior/deluxe) available, also they are showing if booked directly on the Kempinski website. Do I get benefits if I booked directly with the hotel itself?
I'm currently Plat Premier with Marriott/SPG, thinking of doing a status match/challenge.
#30
Join Date: Feb 2011
Programs: BA Gold, Hilton Diamond, Marriott Gold, SPG Gold, Priority Club Plat
Posts: 53
Hi DISCOVERYLady,
Great to have you on here - thanks for posting.
I've had a great local experience in the past - really nice benefit of the programme, especially on leisure trips which allow a little more time for these things (!)
I was interested by your comment that around half are no stay required. I've just checked for London (travelling further for leisure is harder with the addition of a little one!) - there are none in London which have no stay required. I then looked wider across the UK without any more luck... of the 58 local experiences in the UK, only 2 are no stay required (both in Bristol). Would love to get your thoughts on this - has there been a change of policy?
Many thanks in advance.
Great to have you on here - thanks for posting.
Bossarb - thanks for chiming in! We have over 2,300 Local Experiences -- all DISCOVERY hotels are asked to offer at least 3 Platinum and 2 Black level Local Experiences at all times -- about half of our Local Experiences have "no stay required" so you can take advantage of them in your own hometown when you have more time...Many offer a great local escape such as a spa treatment or dining or cultural experience that can be enjoyed even when aren't traveling... ! If anyone has had a great experience with their Local Experience redemption whether on their stay with us or not, please post - Would love to hear how you enjoyed them and what are your favorite types of experiences!
I was interested by your comment that around half are no stay required. I've just checked for London (travelling further for leisure is harder with the addition of a little one!) - there are none in London which have no stay required. I then looked wider across the UK without any more luck... of the 58 local experiences in the UK, only 2 are no stay required (both in Bristol). Would love to get your thoughts on this - has there been a change of policy?
Many thanks in advance.