Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Other Hotel Chains
Reload this Page >

Global Hotel Alliance DISCOVERY Loyalty Program Q+A Thread (2018-Present)

Global Hotel Alliance DISCOVERY Loyalty Program Q+A Thread (2018-Present)

    Hide Wikipost
Old Feb 28, 19, 9:52 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: FlyinHawaiian
Wiki Link
Older posts on GHA and DISCOVERY may be found here: https://www.flyertalk.com/forum/othe...y-program.html

Official Company Representative DISCOVERYLady is an active participant in this thread (thank you!); if you wish to flag a post for her attention, please place an "@" symbol in your post followed by her user name (ie, [@]DISCOVERYLady).

Thank you,

FlyinHawaiian, Acting Moderator
Other Hotel Chains Forum
Print Wikipost

Old May 17, 19, 3:31 pm
  #91  
 
Join Date: Feb 2018
Programs: Bonvoy Amb , LCAH : Gold, Skywards : Gold
Posts: 1,397
@DISCOVERYLady

Sorry, have a question about eligibility

Oaks hotel is GHA participating brand, however, not all Oaks property is listed on Discovery website.

If I go to Oaks own website and login there with my Discovery credential and book such properties (for example, Oaks South Yarra ) will the stay is considered eligible for Discovery night credit?

(I believe there are other brands that have similar issue)
kaizen7 is offline  
Old May 24, 19, 12:17 am
  #92  
 
Join Date: May 2018
Location: Muscat/Doha/Manchester
Programs: Oman Air Gold, Qatar Airways Platinum, Marriott Ambassador, HH Diamond, GHA Black
Posts: 241
Ok so I started staying at a Tivoli property in Doha, Qatar, however my stays were not counted towards the loyalty programme even though I booked on the discovery website!

I emailed requesting clarifications and noticed whenever I email they are extremely slow to respond. Even in this group the discoverylady is not very frequent in her response times.

Does anyone else notice or have this experience?

I am willing to contribute a significant amount of time and money towards the loyalty programme if I got some positive feedback from those currently involved in it.
AbuCordoba is offline  
Old May 29, 19, 9:46 am
  #93  
 
Join Date: Nov 2018
Programs: Cathay Pacific DM, Krisflyer PPS, Marriott Titanium
Posts: 6
Did a status match recently from Marriot (Titanium) to Discovery GHA but was just given a one tier upgrade to Platinum. It was quite a disappointment as the benefits between Platinum on Discovery GHA (10 nights to qualify) and Titanium on Marriott (75 nights to qualify) are very different and am not sure how is such a status match meant to attract me to stay more with Discovery GHA.

@DISCOVERYLady

That being said, I still gave Discovery GHA a shot and stayed two nights since (on the double night credit promotion - that would be 4 qualifying nights) and have another 4 nights coming up this week but none of my nights have posted to my account. It has been two weeks since.

Honestly I could have qualified platinum on Discovery just based on these nights alone (including the double night credit promotion) and if I had status match thereafter, would have been black? But such an option was not given to me ....
clementnick1988 is offline  
Old Jun 9, 19, 8:19 am
  #94  
 
Join Date: May 2018
Location: Muscat/Doha/Manchester
Programs: Oman Air Gold, Qatar Airways Platinum, Marriott Ambassador, HH Diamond, GHA Black
Posts: 241
I am quickly becoming disullisoned with GHA! I have stayed 11 nights and I am still a Gold member, in theory I should be on 22 nights with the double night promotion.

The customer service has been poor and the fact no one from Flyertalk it seems is a member is worrying (the activity in this group is dead).

The service by GHA has been so bad however the properties itself have been quite good so I am torn a bit!
AbuCordoba is offline  
Old Jun 9, 19, 6:46 pm
  #95  
 
Join Date: Oct 2004
Programs: HH Gold, Marriott Platinum Elite , Hyatt Discoverist, Kimpton IC/IHG Spire Elite
Posts: 105
The Discovery TnC https://www.discoveryloyalty.com/DIS...rms-Conditions gives a phone number and email in the U.S. for member services. I've called and the CSR updated my account promptly.
GrandOldTurkey is online now  
Old Jun 10, 19, 3:40 pm
  #96  
 
Join Date: May 2018
Location: YYZ
Programs: AA Plat, Bonvoy Titanium, Hilton Diamond, Golden Circle Jade
Posts: 76
Originally Posted by clementnick1988 View Post
Did a status match recently from Marriot (Titanium) to Discovery GHA but was just given a one tier upgrade to Platinum. It was quite a disappointment as the benefits between Platinum on Discovery GHA (10 nights to qualify) and Titanium on Marriott (75 nights to qualify) are very different and am not sure how is such a status match meant to attract me to stay more with Discovery GHA.

@DISCOVERYLady

That being said, I still gave Discovery GHA a shot and stayed two nights since (on the double night credit promotion - that would be 4 qualifying nights) and have another 4 nights coming up this week but none of my nights have posted to my account. It has been two weeks since.

Honestly I could have qualified platinum on Discovery just based on these nights alone (including the double night credit promotion) and if I had status match thereafter, would have been black? But such an option was not given to me ....
I am in the exact same situation. I accepted an option to cancel the status match after finding out that it was only to the platinum level, hoping to first earn 10 nights and then match to black. However it was still processed after a couple of weeks, so my account is now stuck on plat.
cennis is offline  
Old Jun 25, 19, 7:46 am
  #97  
 
Join Date: Feb 2018
Programs: Bonvoy Amb , LCAH : Gold, Skywards : Gold
Posts: 1,397
With some Alila hotels moving to Hyatt, how the discovery stay credit calculated for stay near those dates?
kaizen7 is offline  
Old Jun 29, 19, 8:58 pm
  #98  
 
Join Date: Apr 2006
Programs: Eurobonus (*G)
Posts: 434
Originally Posted by kaizen7 View Post
With some Alila hotels moving to Hyatt, how the discovery stay credit calculated for stay near those dates?
I am also wondering about that. On which date will Alila leave Discovery? Some hotels are already available for Hyatt redemtion, but they do also show up on GHA.
Chriscross is offline  
Old Jun 30, 19, 5:58 pm
  #99  
 
Join Date: Apr 2006
Programs: Eurobonus (*G)
Posts: 434
Originally Posted by Chriscross View Post
I am also wondering about that. On which date will Alila leave Discovery? Some hotels are already available for Hyatt redemtion, but they do also show up on GHA.
To answer my own question. As of tonight it is not possible too book Alila hotels on GHA dot com.
Chriscross is offline  
Old Jul 10, 19, 10:48 am
  #100  
 
Join Date: Apr 2010
Location: SCQ,MEX,LED
Programs: tk gold, lh ftl, ab gold
Posts: 324
@DISCOVERYLady
Are GHA benefits combinable with Virtuoso ones? You had mentioned they are, but the hotel is denying them. So, only one category upgrade, no bottled water, no local amenity for Platinum member. Pls clarify. Thanks!
igor82j is offline  
Old Aug 8, 19, 11:50 pm
  #101  
Original Member
 
Join Date: May 1998
Location: Costa Mesa, CA, USA
Programs: AA (Life Plat), Starwood (Plat) and every other US program
Posts: 5,035
I am surprised there is so little activity here. I have been very happy with the GHA program so far. I made Black level at the Omni in LA in the first 5 months, last time I stayed there I got upgrade to a real suite. I hope I get treated well in a few weeks in Doha.
sbrower is offline  
Old Aug 10, 19, 3:09 pm
  #102  
 
Join Date: Feb 2018
Programs: Bonvoy Amb , LCAH : Gold, Skywards : Gold
Posts: 1,397
Other than their CS seems very slow to respond, and their foot print is quite limited, I pretty much happy with the program.

Elite benefits were given without being asked. And so far I got upgraded on every stays. Much better rate than my other loyalty programs.
kaizen7 is offline  

Thread Tools
Search this Thread