Kimpton Inner Circle Feb 2015 Renege
Jan 3, 2015, 2:06 pm
#1
Original Poster
Join Date: Jul 2012
Location: Murder Mitten
Posts: 298
Kimpton Inner Circle Feb 2015 Renege
Originally when I had my status match in an email and on my card it said that I had inner circle until Feb 2015. However, I just received word that even though the email that was sent to me stated I had IC until Feb 2015, I actually had it until Jan 1 2015...
The funny part was that I talked to the same exact person that gave me IC until Feb 2015.
I am surprised that Kimpton would say one thing and do another.....
The funny part was that I talked to the same exact person that gave me IC until Feb 2015.
I am surprised that Kimpton would say one thing and do another.....
Jan 4, 2015, 9:43 am
#2
Join Date: Nov 2008
Location: PHL
Programs: AAdvantage Platinum, Hilton HHonors Diamond
Posts: 1,203
Originally when I had my status match in an email and on my card it said that I had inner circle until Feb 2015. However, I just received word that even though the email that was sent to me stated I had IC until Feb 2015, I actually had it until Jan 1 2015...
The funny part was that I talked to the same exact person that gave me IC until Feb 2015.
I am surprised that Kimpton would say one thing and do another.....
The funny part was that I talked to the same exact person that gave me IC until Feb 2015.
I am surprised that Kimpton would say one thing and do another.....
Jan 5, 2015, 4:36 pm
#3
Original Poster
Join Date: Jul 2012
Location: Murder Mitten
Posts: 298
I'm supposed to have it until 2/2016! I got bumped to level 3. I think this is just a bug. I plan on emailing them. I do think that with Karma, we probably will be get bumped on 1-1 now so effectively we do lose out some time. I'll be happy just having IC until 2016 at least like they promised. I plan on emailing Ian and copying Susan or another Kimpton member who posts here.
When i called, I spoke to the same person who gave me the 2/2015 date. I was told that they made a decision in the summer when they rolled out the new rewards system that they would not honor the old date. I wish that they would just keep their word....
Jan 6, 2015, 2:01 am
#4
Join Date: Jul 2009
Location: Florida
Programs: Marriott Rewards-Lifetime Titanium, Priority Club-Platinum, Hilton-Diamond, United-Silver
Posts: 403
Kimpton Inner Circle Feb 2015 Renege
Does anyone know if you can be status matched to IC more than once in a lifetime?
Jan 7, 2015, 4:43 pm
#5
Join Date: Jun 2006
Location: between Albuquerque and Santa Fe
Programs: Kimpton Inner Circle; IHG Spire elite; Marriott & SPG Gold, r
Posts: 838
"You may apply for Inner Circle Reciprocity just once."
https://www.kimptonhotels.com/karma-rewards/terms
https://www.kimptonhotels.com/karma-rewards/terms
Jan 9, 2015, 2:45 am
#6
Join Date: Jul 2009
Location: Florida
Programs: Marriott Rewards-Lifetime Titanium, Priority Club-Platinum, Hilton-Diamond, United-Silver
Posts: 403
Thanks!
Jan 11, 2015, 6:49 pm
#7
Join Date: Apr 2010
Location: Northern California
Programs: AA Plat Pro, Marriott Titanium, IHG Plat, HH Gold, Hyatt Globalist, Aeroplan 25K, UA Silver
Posts: 494
There seems to be a bunch of confusion on the status match. Regarding the comment that someone believed they had a match to February 2016 - seems unlikely since you got the match in 2014, and most matches go less than a year.
For the others, I experienced the same frustration; however, I noted that my account seemed to have been downgraded in December 2014, so I inquired, especially since I had mattress runs scheduled the first week of 2015. Luckily for me, this "early" downgrade from IC was reversed and seems to have stuck when 2015 started. I have been treated as IC for my stays so far. Who knows if this will last?
For the others, I experienced the same frustration; however, I noted that my account seemed to have been downgraded in December 2014, so I inquired, especially since I had mattress runs scheduled the first week of 2015. Luckily for me, this "early" downgrade from IC was reversed and seems to have stuck when 2015 started. I have been treated as IC for my stays so far. Who knows if this will last?