Ryanair to abolish checkin desks
Feb 21, 2009, 12:27 pm
#1
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Ryanair to abolish checkin desks
Originally Posted by BBC News
Ryanair has confirmed it plans to close all of its airport check-in desks by the end of the year in a bid to reduce the cost of its flights.
From the start of 2010, all Ryanair passengers will need to check in online in order to confirm their flights.
From the start of 2010, all Ryanair passengers will need to check in online in order to confirm their flights.
No word yet on if they're subcontracting BAA to provide a latent human presence for continuity in their customer harassment, revenue extraction and policing departments, however.
Feb 21, 2009, 12:35 pm
#3
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Fine if you are at home/office with internet/printing equipment before starting on your journey. What about if you are staying at a cheap B&B in Europe without internet facilities?
Some US hotels do offer airline internet check-in free or for a fee however, it was not widespread in the Europe where Ryanair is based.
They should offer SSCI - for a fee of course.
Still surprised they have not added in seat selection for an additional fee.
Do you just forfeit the flight if you turn up at the airport without internet check-in?
Some US hotels do offer airline internet check-in free or for a fee however, it was not widespread in the Europe where Ryanair is based.
They should offer SSCI - for a fee of course.
Still surprised they have not added in seat selection for an additional fee.
Do you just forfeit the flight if you turn up at the airport without internet check-in?
Feb 21, 2009, 12:43 pm
#6
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So you've worked out what FR's approach will be then.
Feb 21, 2009, 2:31 pm
#10
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Feb 21, 2009, 2:55 pm
#11
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I read it as just hype. T5 does not have checkin for economy passengers either, it's OLCi or CIK and then fast bag drop. Of course unlike Ryanair BA has hosts at the kiosks and assistance desks for those who really cannot manage to use the customer enabled options. Either way, it's just O'leary trying to get his dreary airline in the press again.
Feb 21, 2009, 3:47 pm
#12
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Either way (if they go OLCI/SSCI or OLCI only) - it's not like they are different than it is now. No connecting flights, no upgrades - no nothing. So the check-in desks effectively are bag-drops anyway.
Feb 21, 2009, 4:05 pm
#13
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So where else can Ryanair cut costs? Get rid of pilots and stay on autopilot all the time? Clearly the stewardess is still needed to sell the lottery tickets. And for the planned transatlantic flights to perform bjs in 1st class.
Feb 21, 2009, 4:27 pm
#14
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I tried to book a flight through Ryanair (and had the website fail, and have it go through to my credit card 14 hours later after I had given up on the website and bought Eurostar tickets 
), and as a US citizens my wife and would have to pay £5 or so extra each to check in at the airport, as only EU citizens could do so. I'm surprised that revenue stream was negative, at £5 a head.
), and as a US citizens my wife and would have to pay £5 or so extra each to check in at the airport, as only EU citizens could do so. I'm surprised that revenue stream was negative, at £5 a head.
Feb 21, 2009, 5:01 pm
#15
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Not hugely different from what they presently do, to be honest, but a bit of headline grabbing nonetheless.
If 75% already check in online, a decent proportion of that remaining probably 25% probably will now do so if they need to, and Ryanair probably guess that whatever % remains (ie: customers that they might lose) aren't worth keeping the desks open. And they're probably right.
Presumably self-printed BPs can be used at all of their outstations.
If 75% already check in online, a decent proportion of that remaining probably 25% probably will now do so if they need to, and Ryanair probably guess that whatever % remains (ie: customers that they might lose) aren't worth keeping the desks open. And they're probably right.
Presumably self-printed BPs can be used at all of their outstations.