EZY3252 - Redirect due to hole in STN runway; EC261?
 

Can't see a post on this one unless it's in another forum I can't find; but relatives currently in SEN (Southend, UK) after their flight from NAP-STN was re-directed due to (apparently) a hole in the STN runway.
When I look for news articles about said hole, I find a August 2017 article ... Anyone know if there is actually a hole there right now? They kept being told it'll just be 5 more minutes.

They were meant to land STN at 18:50 I believe, seems like they got after the re-direct at 21:48 so ... 2h58 min late.

Why has your flight diverted:
We're sorry that your flight has diverted to Southend airport. This is due to Stansted airport runway closure.

What happens now:
We plan to refuel and continue your flight. Your crew will be keeping you up to date on the situation

So, any chance of a reasonable say EC261 claim or given it's < 3h will get nothing especially if EZ is going to claim this is extraordinary circumstance?

This article reports that the runway was closed for a short time yesterday: https://www.dailystar.co.uk/news/lat...rrivals-delays

And another closure in the evening today: https://www.essexlive.news/news/esse...-heres-2902534

Even if the time deadline is met (arrival at T+2:58 likely means that cabin door open for passenger use was at least at 3:00), a hole in the runway sufficient to make the runway unsafe for landings is as clear an "extraordinary circumstance" as exists.

If you purchased a cup of coffee and a cookie, that may fall within the "duty of care" obligation, so all is not lost.

The airport was unexpectedly closed at the moment of arrival. They couldn't land your friends there.

There are no grounds for compensation.

Although, the fact that the runway was closed (according to the news articles) after the plane was originally due is interesting. Especially as if they'd taken off on time they could have landed before there were issues? Bit like saying it's due to weather when the delay is actually due to bad weather that wouldn't have been an issue if the plane had landed as per schedule before the front moved in..

Still, the sub 3h is a shame,

You mean the pilots should have waited a few more minutes (say, through a turnaround?) in order for EasyJet to pay compensation to the passengers? Interesting thought :rolleyes:

it's quite simple that EU21 does not apply. The delay was caused by the airport not the airline.

Not every delayed flight is worthy of compensation

Can we hire their repair crew in my city to repair potholes in our roads? Closed to fixed and open in 10 minutes is impressive.