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UIA - Paid $ for 23kg luggage but BP says Checked Baggage: 0

UIA - Paid $ for 23kg luggage but BP says Checked Baggage: 0

Old Apr 25, 2019, 5:47 am
  #1  
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Join Date: May 2018
Posts: 113
UIA - Paid $ for 23kg luggage but BP says Checked Baggage: 0

Purchased a cheap UIA flight directly on their site ODS-KGBP, it was hand luggage only tariff, but paid extra for 23kg luggage (26euros i think) in the booking process.

Come to do online check-in and cant see a mention of this and the PDF boarding pass says Checked Baggage: 0

Is this a known problem?
mattspod is offline  
Old Apr 25, 2019, 7:40 am
  #2  
 
Join Date: May 2005
Location: Kyiv, Ukraine
Programs: Mucci, BA Gold, TK Elite, HHonors Lifetime Diamond
Posts: 7,676
It is not a problem at all. The check-in agents will see that you purchased a bag. Just in case take a printout of the confirmation to the airport (but it is rarely needed).
Andriyko is online now  
Old Apr 25, 2019, 8:12 am
  #3  
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Join Date: May 2018
Posts: 113
Okay thanks. I was a little concerned give every 2 in 3 reviews of UIA are regarding baggage extortion. I'll print it just incase as I need to print the boarding pass in order to avoid a 15euro fee (yep that's their policy)
mattspod is offline  

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